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February 2024 by Karen S
Not open at 11:23 when hours state 11 am. Awesome.
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February 2024 by Hendoo Dee
I like this place
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October 2023 by tomi ic
Horribly unfriendly staff, not knowledgeable, unwilling to help find stuff, too lazy to even come up to show me what is where.I came here looking for a particular item and when I walked in, the store manager didn’t look up from her phone, didn’t say hi and when I asked her where I can find that item, she just pointed at a direction full of racks and said “that way”. I was confused and asked again and she just said go that way and look around.Claire’s stuff is junk to begin with but when service is even worse than their product, it just makes me not want to come back anymore.I do not recommend here for anything.
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May 2023 by Katie Siepierski
We had literally just walked into the store and were looking at things near the register, nothing in our hands, and the employee asked if we were ready to check out. Oblivious as to who is coming in or going out. Mind you, we were the only ones in the store, got there right after they opened on a Sunday. It was weird.
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April 2023 by Jessica Duffourc
Sooooo many earrings! My daughter loves the large selection and headbands too! My daughter got her ears pierced too. The associate was kind, knowledgeable and showed compassion with my 7 year old! Thank you!
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March 2023 by Rebecca Roussey
Great experience. Imani pierced my ears. It was quick and easy
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December 2022 by Ghoul City
Walked in to a manager yelling at their employees for DRINKING WATER. REALLY? People get hungry or thirsty in a shift and don't want to leave the customers without service so they keep water at the front. No big deal. Management needs to be kinder to their workers.
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September 2022 by Chrissy Savino-Jones
The rudest sales associate I’ve EVER come across!! Recommend not going to this Claire’s!
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September 2022 by Lucas
Imani was insanely rude over the stores own error. We get it, you hate your job like the rest of us. Get over it.
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May 2022 by Sara Awad
Got my industrial ear pierced here by the store manager, so professional. And she I didnt even feel the piercing
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April 2022 by Nakeria Dexter
Website says they open at 11 am. I’m here at 12:01 and the gate is down. There’s a sign posted saying they’re on a short break, will be back at 5:15. Since when is 5 hours a short break?? This is my last time coming to this mall. Most of the stores have gone out of business and the ones left, open and close when they feel like it. Guess I’ll have to take the hike to 12 oaks. Close this place. It’s a waste of space.
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January 2022 by An Ve
Went in today at 1230 to get my daughters ears pierced. The store had the gate half way down so figured closed for lunch or inventory. Went back at 120 and was still closed. Called up there and they said they were closed until 230 for inventory and someone would be be there at do piercings when opened back up.Went back alittle after 2 and they were opened. Asked about getting ears pierced but was told they were slow so she wouldn't be there until 3 pm now. Waisted over 2 hours and left claires with nothing.Went to the Piercing pergoda at the end of the mall and the lady there did it for us! Very nice and patient with my daughter. Highly recommend going there for piercing!
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November 2021 by Airely T.
Definitely reconsider taking your babies to get pierced here!! Cheap gun used which can be purchased off Amazon & please be careful when you hear "real diamond"
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October 2021 by Zeina I
WORST Experience EVER! Do NOT take your BABY to this place for ear piercing. Aylin pierced my daughters ears, the earring was pierced downwards instead of straight across. (My baby was still during the process). when we were done and left into the mall we looked at the ear, it did not look right. We instantly walked back to the store after we left to double check with Aylin, she said its fine. We decided to give it time. but time did not change how it looked. We went back to the store 15 days later and explained to Aylin that its not pierced right. She insisted that the earing could be heavy and it will straighten out and gave me so many excuses! .. she wouldn't even take a look at the piercing. I asked her about repierce it. She replied, "you would have to buy a new pair of earing" (gold diamond earrings which cost me $122 the first time) "and you can take it out and repierce it right away". I asked her does the earing need time to heal or close, She said it would close instantly. Form that conversation I figure she has no idea. I just left and called the Dr. for professional answers. Per Dr *You do need to give it time to close because you are repiercing the same spot! I ended up waited 4 weeks for it to heal and close. Took my little one to Icing in southland Mall. The girl at Icing was fantastic, best experience, I wish I had gone there first. ( btw We passed by the Clair's store in southland mall just to gather information and see if that one was professional.. The lady approached us without a mask and wanted to get close to the baby to see the ears WITHOUT A MASK. We didn't let her due to covid. It seems all the clair's stores are the same!)
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July 2021 by Angela Vespa
Went in today at 1230 to get my daughters ears pierced. The store had the gate half way down so figured closed for lunch or inventory. Went back at 120 and was still closed. Called up there and they said they were closed until 230 for inventory and someone would be be there at do piercings when opened back up.Went back alittle after 2 and they were opened. Asked about getting ears pierced but was told they were slow so she wouldn't be there until 3 pm now. Waisted over 2 hours and left claires with nothing.Went to the Piercing pergoda at the end of the mall and the lady there did it for us! Very nice and patient with my daughter. Highly recommend going there for piercing!
