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December 2023 by Betty & Pat
We have been taking our vehicles to Bob & Jims since 1988, when it was run by the current owners father. Today as back then we have always been treated honestly & fairly. Zack’s father would be proud. I would highly recommend this shop to anyone who wants quality work done at a fair price.
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August 2023 by Lee Jennings
Highly recommend, fast quality service. If my ✔️ engine ? comes on again, I know where I'll be going. Hopefully now you do too.
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August 2023 by Nikki Shipley
We have lived in westland down the road from Bob an Jim's for over 20 years when we need a vehicle repaired or even have questions about something they have been fantastic!!
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July 2023 by Michael C.
They don't treat customers right a good friend of mine waspoorly mistreated which will cause me to never go there and I would suggest nobody give them the business and be mistreated like that they were rude to the friend of mine as well.
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June 2023 by Denise Mussio
They were up front and honest about how much time it would take to look at my truck.
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May 2023 by Wade
Great team , they've always looked out for my family
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December 2022 by Joe Szeliga
4-5 different people told me various problems with my engine existed requiring major overhaul repairs. Bob and Jim's replaced the coil for $200 and the engine purrs almost like new. I'm taking it back after the 1st for more work!
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October 2022 by Keith Lubeck
I highly recommend this place. The staff is very friendly, easy to talk to, and listen to your concerns. They very up front with what they find. Never had any hidden cost or last minute add-ons. They communicate with you thru out the process.The work they do is great, They stand by their work. The prices are not cheap nor are they highest.If you have a car issue, this a place you can trust to treat you right and not out to rip off.
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September 2022 by eric labadie
Very thorough and informative. Told me what I needed and what I didn’t need and made the repairs very efficiently. Even produced the old parts that were repaired. And if I highly recommendServices: Wheel alignment
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July 2022 by David Roehl
We have been coming here for almost 10 years now. The service is always great and the work is excellent. Zach is very helpful and knowledgable. They have more than competitive pricing and get the work done in a timely manner. Thank you for always doing your best!!Service: General repairs & maintenance
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July 2022 by Angela King
Bob and Jim’s is the best Local shop around. I have been going here for years and the quality of work is Amazing and Prices are fair and reasonable. Thanks For Servicing the Community all these years!!!Services: Exhaust
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June 2022 by Matthew Vick
I highly would not recommend this busniess. I had some issues with my front end of my truck and had the manger/owner- Zack inspect it. This was early April. Come to find out there was some expensive repairs that must be done. I was told they are behind roughly 2-3 weeks but should be available to have my truck in and fixed. Three weeks later I called to schedule an appointment and Zack mentioned he's still backed up and that one of his employees was on leave due to family matters. Sure enough I said that ia totally fine and we can reschedule. Well, as i called a couple weeks later it went to VM but new vehicles were in their lot.Next time I called & his sister answered because they were short staffed and she assured me they can fit me in. Fast forward another 2 weeks I call again and no answer and it's now June and I called to see if there is any update on scheduling. sure enough my number has been blocked . This place of business has no professional aptitude for the concern of its potential customers. Such disgrace knowing this is how they operate their business and treat customers.If anything, all he had to do is mention we can't provide our services the professional way.
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June 2022 by Stacy Smith
I would leave 0 stars if I could. Zac is very aggressive and unprofessional. I had a vehicle there, choose to move it due to outrageous prices for labor. He literally got in my face with arms flying and fingers pointing. There is no reason a customer has to explain why they choose to leave an establishment. Maybe he should work more on keeping customers than basically attacking them. I will never go back or refer them.
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June 2022 by Matt V
I highly would not recommend this busniess. I had some issues with my front end of my truck and had the manger/owner- **** ******* it. This was early April. Come to find out there was some expensive repairs that must be done. I was told they are behind roughly 2-3 weeks but should be available to have my truck in and fixed. Three weeks later I called to schedule an appointment and **** mentioned he's still backed up and that one of his employees was on leave due to family matters. Sure enough I said that ia totally fine and we can reschedule. Well, as i called a couple weeks later it went to VM but new vehicles were in their lot. Next time I called & his sister answered because they were short staffed and she assured me they can fit me in. Fast forward another 2 weeks I call again and no answer and it's now June and I called to see if there is any update on scheduling. sure enough my number has been blocked . This place of business has no professional aptitude for the concern of its potential customers. Such disgrace knowing this is how they operate their business and treat customers.
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May 2022 by Stacy S.
Manager Zac is very aggressive, was literally in my face. Price are way to high so I choose to move my vehicle. He came out to my running vehicle yelling and arms flying wanting to know why. I don't feel i needed to explain anything to him. They disrespect females as if we know nothing. Will never go back or refer.
