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October 2023 by Karen Ballard
Benson’s is great…Ken and Bill are patience and friendly.
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May 2023 by Mary-Kate Sexton
Called Pandora to report that this store refused to do a exchange when I had the packing slip in hand (per the policy) completely rude to me as I nicely came in and just needed a bigger size bracelet I had ordered online. The lady on the phone did say they do and should have instead of immediately telling me no they don't. He didn't show any interest in speaking to me. I have purchased charms here before and no longer will. I had planned on buying myself a new one today as well.
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February 2023 by Andrew Grantham
Called to ask if they sold coins and the man said no. I asked what happened to the coins and was told the guy left and was abruptly hung up on. I called back and a young woman answered and as soon as I asked about coins I could hear the same man yelling in another language while she said to hold on. I waited on hold for a few minutes and was then hung up on. I called back again to figure out what was going on and then the man said he called the police on me. Ever since this store has been sold I'd recommend going somewhere else. The new owner seems like bad news.
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December 2022 by Chantelle
They are so friendly & knowledgeable! Gorgeous selection of diamonds?
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August 2022 by D. Nelson
Yacoub and Ken where great!!!!Good prices and fast serviceI’m definitely coming back!!!!Come see them they will get u together!!!!!!
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July 2022 by Madison Brooke
Poor customer serviceRing tarnished less than a month of having and I am not able to get store credit or refund
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May 2022 by Brittany Turbyfill
Got a $1000 cross necklace for Christmas, two days later the diamond fell out. They were kind enough to let us do in store credit and I got a beautiful ring! BUT THIS IS THE REASON IM WRITING THIS REVIEW. the ring was worth $2000 marked down to $ 600 okay awesome so I decided to get the ring and a couple Pandora bracelets. Not even a couple months later THE DIAMOND out of the ring fell out. I don’t care if it’s marked down, this shouldn’t be happening! The customer service is great, which is why we wanted to come back and get more but after these experiences never again. I’m seriously so upset I could cry. This was my boyfriends first jewelry gift to me and it was extremely sentimental. I’m hoping this can be solved. I literally do hair for a living I don’t do harsh work with my hands! And I always wear gloves with chemicals!changing my review because I guess a new owner bought the store in march, he is going to fix it for me thank god. But I really hope I don’t run into any more issues thank you for helping me out
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May 2022 by Chris Emmett
My husband and I purchased our wedding bands from this store and that went very well. The salesman was terrific.I recently went in to have a ring appraised and that experience was not terrific. The owner, Bill, was the one that helped me on this occasion. He took one look at my ring and said it was an Amethyst. I told him that that is not what my mother had told me. His response was "are you calling me a liar?"I managed to have my ring appraised by a different jewelry store and it was in fact NOT an Amethyst. The owner needs to learn how to speak to customers or not speak to them at all.If you need any beautiful jewelry from Benson's you shouldn't have a problem. Just make sure you aren't helped by the owner.
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April 2022 by Artiarga Boykins
That's a really nice great place to shop I have got some nice things from there and good customer service and I will be back and I spent very good money
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March 2022 by MrsA Lilly
Highly recommend them! They have handled all our jewelry needs for years. Their staff is knowledgeable and friendly. Great customer service!The jewelry is top-quality and affordable.
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February 2022 by Melissa Kaminski
Thank you for taking such good care of my unique pandora jewelry a piece made for my fiance who passed away 3 years ago. You all are so very kind to our family, we wish you both nothing but the best and a wonderful Retirement, god bless you both! Melissa Kaminski & Family
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February 2022 by Laurie R.
Needed to have a gift I received sized. They were very helpful. Even when they didn't have the size in stock, they were kind enough to order it through Pandora.
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November 2021 by Gloria Taylor
I bought my daughter a gift from here for her 16th birthday. The ladies working at the time of my visit were so nice, very helpful and patient. They helped me pick out a very nice gift for my daughter. My experience was wonderful. I am now a fan of Pandora. It's a great gift item. My daughter love her gift. I plan to add charms to her necklace. Plus, purchase other wonder gift items to match it such as a ring, bracelet, earrings, etc...so yes I understand why so many people are crazy about Pandora. It's a gift my daughter will have for a long time and I can add more lovely, meaningful charms in the future. I recommend this location to existing and new customers of Pandora.
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August 2021 by Linda McCue
did a great job on my bracelet like new wonderful people work there
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July 2021 by Iesha Hall
The lady there now had such a terrible attitude from the time me and my boyfriend walked in. And then while leaving we said thank you and you have a good day. She didn’t say anything bye walked away. Just rude and need to learn better customer service.
