Bath & Body Works is a popular store known for its wide selection of fragrant products like body lotion, shower gel, and 3-wick candles. The store offers many quality items perfect for treating oneself or finding gifts. Shoppers often praise the friendly and helpful staff, who assist with product selection and account setup. The store features colorful displays and frequently has sales, with some customers enjoying finding good deals—especially when using the store's app and rewards program. However, some reviews mention concerns about coupons, feeling that discounts can be misleading due to suggestive selling and perceived lack of real savings. Customers appreciate the neatness of the store and the variety of products available. There are occasional frustrations, such as early store closures that prevent order pickups, which can be disappointing, especially around special occasions like Easter. Overall, Bath & Body Works is well-liked for its atmosphere, product quality, and helpful staff, though some find the deals less transparent.