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June 2024 by Reign Terra
Ok Auto zone.. it's your turn. Smh. Hey, why don't you guys stop selling repair kits that don't work. At least get a return policy. This is the second time I've spent over $20 at this place for something that doesn't even work. On top of that.. your employee gave wrong information about the product. I don't know if he was just trying to secure the sale or what. But I still had to go buy something else to even try this repair kit, which uses glue, and doesn't say on the box that I'll need a loosening agent for it. Nor did the employee tell me.. if he even knew. However, it was opened already so there's nothing they can do. That's funny. The other auto zone on Van Born (this review is for them all).. sold me a random paint pen to repair a scratch, when on another trip there, I see a whole different isle with nothing but paint pens, which no one bothered to mention before. This isle has cheaper pens AND the color to match for each specific vehicle. Just poor customer service at it's worst. You don't even know the products in your own store?!?! I don't know these products, you do. Clearly for no reason. Maybe suggest the cheaper option which is also the better product?! No it's all about getting people's money. I'll be trying out Midas, Advanced Auto, and any other auto place I can find. It will NOT be auto zone. -1 stars
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June 2024 by Hayden Derr
This one is horrible. I hate coming here. I had a gift card because I had to return some POR15 as everyone else was out of stock.
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June 2024 by Akim Hunter
Staff was helpful. They helped me find my auto part without me knowing the actual name of the part .(Just off a brief description) Overall I'm happy with the stores service.
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May 2024 by Scott Riopelle
Great ?
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April 2024 by cynthia williams
3/30/24: Outstanding customer service by Joe. He went above and beyond to help me get my car battery out and charged. Very nice and knowledgeable young man. Kudos!
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March 2024 by Alejandro Nava
Excellent atention
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February 2024 by Christopher Munday
If it was an option to give 0 stars or even negative stars I would. The customer service is horrible at this location. If paying with a credit card make sure you get the right product because they apparently don't understand the difference between the words return and exchange, which clearly have two different meanings in the English dictionary. To them exchanging one item for almost the exact same item at different retail prices might as well be as difficult as astrophysics or quantum mechanics. The employees are of no help and when you ask to speak to a store manager they will act as if they are said manager without any visible credentials and of course continue not to help you and give you the run around.
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January 2024 by Ca Sp
Polite, patient, and good service. Even took my boyfriend to look at the different parts we were looking for to insure we got the right one in sufficient time.
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January 2024 by Jason Corp
Bright
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November 2023 by Mark Woudenberg
Headlight, taillight, a little paint. $100 ugh
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November 2023 by Chisa Pinion
Always easy transactions.
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November 2023 by Ilian
Very helpful service
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November 2023 by Toni Pawlowski
Occasionally I'll run into a hiccup.. somebody'll have an attitude like I don't care or don't want to be here.. but for the most part, pretty good service. Pretty friendly. Knowledgeable. Willing to call around for you if you need the help. As for prices, not too sure about in store, do more of my shopping online and pick up in store ?They could change the car scanner just a little though. Having a printout would be a lot nicer than having to take a bunch of pictures ??
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October 2023 by Deangela Whitt
If yall need anything or any help, this is the autozone will get it done.. I came in for a head light to replace, not only did they have it in stock but the nice gentlemen put it in for me.. I'm a happy customer
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September 2023 by Rona M
Second time shopping at this location and Gary was so helpful I will definitely be back again!
