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July 2024 by Dan and Polly Frank
Good place to get gas. Staff very pleasant.
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October 2023 by Ben Buchmiller
Conveniently placed on major road in West Branch, Michigan. Priced less than Mobile down the street.
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July 2023 by Alicia Sandula
So slooooowwwww, if you are looking for a speedy option look elsewhere. Maybe more than one person working during a lunch rush would help
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April 2023 by GOFLEX22 (GOFLEX)
Literally called 4 times in a half hour time to ask a question and not one time did they answer guess I’ll take my business somewhere else
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January 2023 by rob smith
Forward Station in town (west branch is 13 cents a gallon cheaper than forward by xway or st helen! Stopped there 4-18-2022 to pick up one orv road and trail sticker and two fishing licenses, the lady behind the counter looked at me like i was from outer space ,then she called the subway girl to come over to help. While standing there with sandwich making gloves on she was putting change into a cash register?. After taking my drivers license getting my license in the system she took my wifes drivers license and after quite a few minutes said they were going to have to reboot the DNR system and ,then said it will be a while and we could go down to Marathon the other side of I75 and they would cancell the purchase. Went over to Marathon I purchased the orv sticker and my wifes fishing license and they said my fishing license is not available that i must have already purchased one. So i contacted the dnr and they asked me if i had paid for the license and i had not paid or received it. So the wife and i went back to Forwards and she treated me like a criminal and looking at them they looked like the criminals. Told the teller there that i wont ever be back . So i went out to my truck and called the dnr and the lady cancelled the license in the system and i was able to purchase my fishing license online. The lady there at Forward wanted me to pay $47.00 for something i didnt receive. Im a local and i will bypass any Forward owned business. I know they dont care,but i DO? 12/26/2022 . Still ripping people off. Selling gas for $2.99 and wamart just a couple blocks down $2.79...
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November 2022 by Sandra Tepatti
Literally all of the women's bathroom stall were disgusting. They were not flushed and wouldn't flushed. It doesn't look like it has been cleaned any time recently.
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November 2022 by Tammy Nott
We always get a 5 cent discount on our gas purchase, always busy,
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November 2022 by Karen Hatten
Just stopped for lotto and the girl behind the counter was not friendly at all. She probably shouldn't be working with customers.
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October 2022 by Walter Williams
Cleanest gas station in West Branch!! Man someone new must’ve started cleaning for you guys bc man those bathrooms are clean.
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June 2022 by robert smith
Forward Station in town (west branch is 13 cents a gallon cheaper than forward by xway or st helen! Stopped there 4-18-2022 to pick up one orv road and trail sticker and two fishing licenses, the lady behind the counter looked at me like i was from outer space ,then she called the subway girl to come over to help. While standing there with sandwich making gloves on she was putting change into a cash register?. After taking my drivers license getting my license in the system she took my wifes drivers license and after quite a few minutes said they were going to have to reboot the DNR system and ,then said it will be a while and we could go down to Marathon the other side of I75 and they would cancell the purchase. Went over to Marathon I purchased the orv sticker and my wifes fishing license and they said my fishing license is not available that i must have already purchased one. So i contacted the dnr and they asked me if i had paid for the license and i had not paid or received it. So the wife and i went back to Forwards and she treated me like a criminal and looking at them they looked like the criminals. Told the teller there that i wont ever be back . So i went out to my truck and called the dnr and the lady cancelled the license in the system and i was able to purchase my fishing license online. The lady there at Forward wanted me to pay $47.00 for something i didnt receive. Im a local and i will bypass any Forward owned business. I know they dont care,but i DO?
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September 2021 by April Merritt McGinnis
Christie provided excellent customer service today! She made it soooo easy for me to purchase SEVERAL gas cards! Thank you
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October 2020 by Cheryl Leon
The bathroom were horrible
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September 2020 by Bob Kluck
Sorry to say, my Subway experience of 8/19/20 approx 6-7 pm was sad because the sandwich artist was so angry and filled with attitude. Ordered a sub, walked up with chips, waiting for ring up, she never asked anything, gives me the total, I said are these combos, (which we've all been asked everytime we go to subway) she said no, i say I'd like a pop, i get the "disgusted sound" I say, "hey, didn't mean to upset you" so I pay for order at full induvual price for 2 subs 2 chips, then she rings the pops seperate.... No one in line by the way.... Besides the disgusted sound, not one word out of this young lady during the whole interaction. Thus us why employees need supervision Forwards.
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September 2020 by Bob
Sorry to say, my Subway experience of 8/19/20 approx 6-7 pm was sad because the sandwich artist was so angry and filled with attitude. Ordered a sub, walked up with chips, waiting for ring up, she never asked anything, gives me the total, I said are these combos, (which we've all been asked everytime we go to subway) she said no, i say I'd like a pop, i get the "disgusted sound" I say, "hey, didn't mean to upset you" so I pay for order at full induvual price for 2 subs 2 chips, then she rings the pops seperate.... No one in line by the way.... Besides the disgusted sound, not one word out of this young lady during the whole interaction. Thus us why employees need supervision Forwards.
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May 2020 by Tod fourtwentyone
Gas prices threw the roof . While other places and city's dirt cheap .
