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January 2024 by julie K.
Why when I walk in and smile, and I'm nice every time I go in there, and they're rude. I've not given up. I still after 50 + times going I've continued to be nice. But now I'm starting to feel like a real asshole because I have a business and if I did that once to somebody that came into my store, they would be writing about it the first time. I've been on this side of town for two years, taking care of my mother with dementia, so that's why I'm going to this Walgreens. But I am getting so fed up especially after today with the pharmacy rudeness. I don't know how this place can be in business . They may have the older generation coming there for a convenience. I understand people working and having bad days and I don't take that personally but when I've been going there this many times and spending that much money there and it's a constant thing there's a huge problem! When a pharmacy doesn't have a medication that the doctor called in and they say well sorry we don't know when it's gonna be here that could be life-threatening . Maybe they should call the doctors office and say listen we don't have this we don't know when we're gonna have it call another pharmacy up.. but no they don't want to help you. They're just rude.. And on top of that because I'm on the side of town I had my prescriptions sent to this Walgreens and I'll go to pick them up three days later and they still don't have them ready !
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January 2024 by Google user
Yep I can see why pharmacy gets such low reviews. I stood in line and watched car after car after car go through the outside pickup while one person is helping everyone inside with one customer holding up the line for 10 minutes.
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October 2023 by Karen M.
I am so sick of Walgreen's all together. For more than one month this location has had one issue or another, phone lines, computer and now Donna the pharmacist not showing up for work the pharmacy is closed. Medication that was filled can't be dispensed without a pharmacist and forget about refilling a prescription. I had to take my 96 yr old mother to emergency because I couldn't get her medication. Another pharmacy couldn't refill because it was already filled but we were unable to pick up I hope Donna burns in hell I have filled a complaint with the Michigan Board of Pharmacy against Donna and Walgreens. We have transferred all the prescriptions from my household to another pharmacy all together. I have filed a complaint with the Michigan Attorney General. For the record I have also contacted the Walgreens corporate office in IL and they didn't seem to be concerned at all. This is UNACCEPTABLE Hope Walgreens goes bankrupt, greedy money hungry billion dollar corporation that has no consideration for its customers.
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October 2023 by Olivia R.
The pharmacy service is absolutely terrible and takes forever. Do not recommend any walgreens pharmacies bc they all seem to be like that
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February 2023 by Christina Kang
They missed my medication 30pills l died called too many times they don't care they charge money they don't gimme pills back I am soo bad feeling please don't do it
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January 2023 by Sunghyun Heo
They miscounted the pills. Make sure you count the pills at the front of them when picking up. They are never fixing the issues.
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November 2022 by Caitlin P
Nobody ever answers the phone whenever you call, always an issue receiving prescriptions, if there’s a problem filling the prescription they never seem to know why and sometimes will be VERY rude when you try to ask. Strongly recommend a different pharmacy.
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October 2022 by Jen
It took 30 minutes each of the 3 times I called to reach the pharmacy. For 2 of the 3 calls, I was disconnected multiple times because the line hangs up after ringing for so long. For one of the calls, I was routed 3 times to the cashier because the pharmacy would not pick up. The drive thru is closed because of short staff. I wish I would have known before wasting gas. I specifically needed drive thru services. I had an immunocompromised person with me and could not go inside to get their medication. In addition, my doctor's office had confirmation prescriptions were received, but the pharmacy had no record. Very inconvenient, inefficient and time consuming process to get prescriptions from this pharmacy.
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September 2022 by Liz P.
I came to this Walgreens for my COVID booster shot yesterday. I had booked an appointment online like a week before when it was announced that the bivalent booster shots were now available.I'm unsure if this Walgreens is understaffed or what. I arrived around 4:55pm for my 5pm shot. There were about five pharmacists - all unmasked, btw, except for one - attending to things behind the pharmacy counter, and only 1-2 people actually manning the counter and drive-in. There were two people before me, around 5:10pm I finally got up to the counter. After that, it only took a few minutes to get my vaccine. There was another man there getting his flu shot and he was surprised when he heard I was getting the COVID booster, because apparently he wanted it that day too and they told him they were out. Not sure if I was able to get it because I booked earlier online or what.They give you a $10 off coupon (off your next shopping trip) if you spend $1 or more, so I bought some M&Ms to get the coupon for next time - nice deal.Overall this is your average Walgreens, I'm just surprised like 1/5 of the pharmacy staff was masked - even the pharmacist who gave me my shot was unmasked. I'll admit I've been a bit lax lately in stores but I masked up yesterday in respect of the pharmacy staff ... seems like they weren't mandated to, though.
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May 2022 by Jessica C.
Have used this pharmacy for 15 years and it's always been a great experience. In the past year it has completely gone down hill. There are a bunch of new pharmacists that seem to have run it straight into the ground. Scripts take all day to be fulfilled, they are closed on days they are suppose to be open, they never answer the phone, they have stoped contacting people to pick up prescriptions and they have totally done away with text alerts when scripts are ready. Just awful. Such a shame. I'm finally pulling the plug and switching. Save yourself the headaches and stress and use another local pharmacy.
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January 2022 by Courtney H.
Pharmacist Dr. Donna Spencer at this location went above and beyond for my family during an already extremely busy time at the pharmacy during the 2021 Holidays. After another Walgreens closed early due to staffing issues the day my dad had a covid-19 booster shot appointment, there were no other pharmacies in the area willing to squeeze him in the following days/weeks ahead. Being completely booked full of appointments, Dr. Donna Spencer took her time listening to the issues that occurred and graciously offered to vaccinate him between other appointments. We appreciate your act of kindness more than I can express in words!
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December 2021 by Sarah lynn
I can not emphasize enough how rude this pharmacy was. They discriminate based on the medications you take and it is not okay! There just as bad as cvs pharmacy.
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November 2021 by Badriya Toma
Ended up paying cash for my medication because of the clerk at the pharmacy is not trained how to process credit card payments , I provided two cards and she told me both cards are declined, called my credit card customer service immediately to confirm, I was told their is nothing wrong with my credit cards, the clerk at the pharmacy swiped the cards it should have been inserted.In addition the clerk had very bad attitude, if she doesn’t like what she does she needs to quit and find another line of work
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November 2019 by Ronnie K.
Avoid this pharmacy at all cost. They have no clue what they are doing. I have health insurance to pay for my prescription and the lady said I didn't. Instead of trying to take care of me while i'm sick she was being rude. I than called my health insurance right way after leaving and was told I do have coverage. Instead of the pharmacy calling and verifying I ended up paying for it out of pocket. You would think that a business establishment that makes money off of providing medicine, they would of took the time to call the insurance company and take care of the confusion. I called to complain and spoke to someone else and she was just as bad as the lady taking care of me in the window. This place is a joke if you need medicine go somewhere that cares for their customers. Very disappointed in Walgreens to hire this type of staff to take care of people who are in need of their help. Shame on you Walgreens and the staff you hire at this location.
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September 2019 by Ashton Amstutz
Very kind Pharmacist, he cares about his patients. But definitely not a good place for controlled substances. They will be very concerned about how you're taking it...
