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April 2024 by Rita Shammami
This pharmacy was a nightmare to deal with. The staff was terrible, and the pharmacist either needs more education or should have her license revoked. She doesn’t know anything.
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March 2024 by Noah R.
The lady who works on March 1st at the pharmacy the receptionist is so rude and does not deserve a job. So rude and I will be contacting a manager as soon as possible
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December 2023 by Steven B.
The pharmacy staff was extremely condescending Marsia and the prick whose name starts with an X were rude; lied about calling my name, when my prescription was ready; and wouldn't initially apply my Good RX coupon. The 14 mile and orchard lake Walgreens pharmacy is notorious for abysmal service with rude pharm techs. If I could give them 0 stars, I would. I filed a complaint with corporate.
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August 2023 by Pat yezbick
Prescriptions are not ready when promised. Always make you wait even after text message saying it is ready.
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July 2023 by Google user
Prescriptions are not ready when promised. Always make you wait even after text message saying it is ready.
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October 2022 by Elaine N.
Have had it with this Walgreens. People sit at the drive-thru window waiting for their scrip to be ready that they just handed in. No one asks them to park and wait for the text saying it's ready so the drive-thru ends up backed up with cars with nothing happening. Have tried calling and sit on hold for ages. Have decided that I am no longer putting up with this Walgreens and am trying to have my prescriptions transferred to a new local pharmacy. The pharmacist from the new pharmacy has called me saying he has sat on hold with this Walgreens over 30 minutes TWICE trying to get my prescription transferred. Shameful and unprofessional. The fact that they even treat their own colleagues with such disrespect shows you how horrible this Walgreens is.
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September 2022 by Gerty S.
what has happened in the pharmacy...the service stinks, scripts aren't ready when they say they will be and you no longer get a phone call saying your script is ready and your out of pocket cost will be....your pharmacy has gone down hill like a roller coaster in the last six weeks....please fix your issues cause it's not sitting well with the public.....
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May 2022 by Dennis Firment
Every time I come to this pharmacy there is one issue or another. They are lacking in customer service. I will go to the CVS in Farmington Hills from now on. They have always treated us great.
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January 2021 by Rachel C.
Hire more people. I have been on hold since last night trying to check the status of a RX. Your system is horrible.
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February 2020 by Sunghyun Heo
Bad service to the refill customer
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October 2019 by Tallat Zawaideh
Fast and service excellent
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September 2019 by Morgan J.
I went in here and Hazel was absolutely delightful. She helped me with everything I needed and was all around just a great person.
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August 2019 by Elizabeth Aboona
Always very nice and clean!
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September 2017 by Lenora B.
Worst pharmacy experience ever! Don't waste your time getting a script here especially if Penny the floater is here. I was at this store on opening day. I was even at the zoning board meeting when the company asked to build here in WB. It's been a disaster from the start. Choose a different Walgreens or the CVS down the street or even better, find a patient-friendly independent pharmacy.
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March 2017 by D B.
Love this Walgreens. There are a few cashiers who always go out of their way here to find you coupons for some products that are on sale. I appreciate that!! I use their pharmacy too, and never had any problems. Great customer service.
