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February 2024 by Mara
The guy was nice - but what you need to understand is this is not an actual verizon store but rather a 3rd party authorized retailer. They make commission on add-ons I was informed after the fact that I was to pay a $39.99 fee for just moving a line over to my current plan. They also added the $17/mo protection on the phone without my consent - then brought it up afterward - and I was like "I don't need that." And the response was that I can "take it off after." -- Which I've already done. Not to mention now I also have to pay a $35 fee from Verizon directly for moving over the line to my account. Just be very careful with coming to these 3rd party dealers - because they add on things without your consent.
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January 2024 by Dillon Semma
Great customer service. Very knowledgeable and friendly. Overall, a great store for your mobile needs. Thank you!
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January 2024 by Janet Moses
simon was outstanding , as usual. He is always patient, well informed and a pleasure to deal with all the time.
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December 2023 by Andrea Solomon
Jawan was so polite, experienced, and very patient. He had all the answers and did everything I needed to be done.
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November 2023 by Farrago Property Management
We came in a bought (3) $1100 iPhones, (3) ipads, and (3) apple watches. Came back a couple hours later to return 2 UNOPENED iPads and they said it was $100 restocking fee. This was the same day, hours later. They would not budge. Even after all the money we spent there. Be careful about them misrepresenting fees, return policies, and anything to get a quick sale.. DO NOT BUY ANYTHING HERE
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November 2023 by Nikki Newman
Mahim was extremly helpful and patient. He set up our families devices and stayed after hours. Great customer service!
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November 2023 by Braxton Fullenkamp
Jawan is the man. Made everything super easy and helped me get exactly what I needed.
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August 2023 by Kevin Knupp
Mahit helped me a lot today at this store. He was very professional and positive. There was little to no wait when I arrived. I thought I had cracked my screen but it was only my screen protector so I bought a screen protector and saved money on it by also adding Verizon Internet which is cheaper than my current service, plus I have a 30 day free trial. Basically, Mahit solved my problem AND hooked me up, so I’m happy.
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July 2023 by Eric S.
Terrible business. Wouldn't let me pay full retail price for an iPhone and said it was "store policy" to require financing. Won't go back.
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July 2023 by Patricia Nelligan
Was in last week & Joe helped us out this time & he was fantastic!Answered all my questions.The staff is the best!This is on W.Maple RoadCommerce twp
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June 2023 by Emily Pickett
Cal and Umia helped me with switching over from another carrier to Verizon. I was taken aback with their knowledge, efficiency, and professionalism. They were very good listeners as to what my needs were. I do hope my experience will be a positive and long lasting one with Verizon as my carrier. Sincerely,Emily P.
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April 2023 by Jodi Burk
The service was amazing and Vince was amazing and funny! He knew about the products and got us the best deal! Highly recommend!
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February 2023 by Kyrras Conrad
These guys were great. Joshua helped me, he was very, very nice and very, very helpful. Very smart guy, knows his products,, and went through some extra hoops to help me.
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February 2023 by stevie kay
Vince and JD were outstanding! Lone Pine, West Bloomfield, Michigan They were Informative and professional! A pleasure to do business with! Quick and efficient! A+
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February 2023 by Anthony DiMaggio
Complete attention to detail and very friendly. One staff member left for home but returned to help another staff member. Great people.
