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March 2024 by Moises Ledesma
I have been coming to this store for years. A couple of days ago I went back to process a return and a young man at the counter told me that the package was for the postal service not UPS. He said they do send packages for the postal service but mine was just above the size they like. I said no problem. As I was leaving I asked for a bit of tape because the one I used was coming undone to which he said “we don’t provide tape to people”. I wasn’t just people but a long time customer and he can save his inch of tape, but he lost a customer because I am not going back to that location. Reading other comments, I guess attitudes is an issue over there.
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February 2024 by Craig
Friendly people
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February 2024 by Stuart Katz
I am at this location often. The staff knows me and I always feel welcomed. I like the new self-scan kiosk. The team appreciates when I have all my items in order, and I appreciate how quickly they help me when I do. Recently Alex helped me carry several large packages from my vehicle. Thanks Alex!
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February 2024 by Tabatha Manuel
Horrible customer service. Really bad attitudes at this location.
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February 2024 by CS Man
This is the best UPS store in the area. The staff is knowledgable and helpful. I was working with Lori when shipping multiple boxes and the service was outstanding. People don't have to wait very long and they know their repeat customers. Excellent experience.
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February 2024 by danny s
Always rude when I walk in, no one is welcoming.Deb "the manager" is more rude of them all.Dropped off an amazon return and as I was taking it out of the small box she proceeds to say "we don't need the box, you can take that home" I asked if she can toss it and she said "we have no room" then laughs... K Deb!
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December 2023 by Deceased
Line out the door and rude service will never be back
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December 2023 by Robert Bodack
They are the “Gold Standard” for UPS Shipping stores. They know that they are Not in the “Shipping business”, but rather they in the they are in “the customer service business”. I have been a happy customer with them for well over 20 years, and will continue to do so!
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October 2023 by Nicol Paige
Needed documents notarized. Arrived at 6:00 p.m. and this store closes at 6:30 p.m I checked website for possible limited notary hours before arriving and there is nothing noted. After waiting 15 minutes in line I was told notary services conclude at 5 p.m. daily because they do not have staffing.However, there were three people working when I arrived. Appeared to be adequate staff.
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July 2023 by MIchael Yousif
It’s literally sprinkling lightly and they’re closed for weather conditions. The storm doesn’t even start til after your stores close. Unreliable location clearly
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March 2023 by Jaz Albi
What a distasteful crowd of employees. Never left a review in my life, but hoping the owner sees as it was bad enough to take the time to leave one. Snide comments about the number of packages I was dropping off. Oohs and ahs of groans about having to do their job. Unfortunately, I spend approx $700,000 a year on shipping. With UPS having private owners, I wonder how that affects their bottom line with that much less volume going through their store front. Rude people. Disappointing experience.
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November 2022 by warren young
Worst store ever….beyond being amazing slow they somehow are never really able to fully help you with packages and always want to charge some ridiculous fee to do something that should be covered under the cost of shipping the item?? They tried to charge me $2 dollars to print a label….like what a rip off.
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October 2022 by Saad Gasgous
When I went there, there was a line, but it moved quickly, the people working there are nice and quick.
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October 2022 by AMI
This store does not seem like a well-run organization. I now go to another UPS store. Less convenient...but more efficient.
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September 2022 by Divadoc T.
The most bitter, unpleasant, caustic, worthless lot I've ever had the displeasure of doing business with. They should really not work with people, no customer service at all.
