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February 2024 by Dennis Lester
Pretty messy and the book selection was not great
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February 2024 by sean g
I drove over 30 minutes to get here and they locked the entrance half an hour before close, even though the store was still open and people were shopping.
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January 2024 by Sara R
Not a big selection at this location, but sometimes you can find some gems.
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November 2023 by Codie Nicole A.
This location is the closest to my house and easy access off orchard. I stop in every few months to browse. Not so much for clothes but more so knickknacks and such. I have came here different days and times and there always seems to be a good amount of people shopping so there must be good finds that I'm just not looking for. I have found quite a bit over the years.
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November 2023 by Rachel Koize
Frustrated with my attempted donation drop-off experience. I braved the terrible slow traffic on Orchard Lake to donate a box full of things, only to arrive at 6:02pm to a man in the back who told me they were closed and no longer accepting donations today. The sign says donations are accepted until 7pm... why lie about the hours on the sign?
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October 2023 by Justin Marks
The regional manager Mandy has ruined this store. She will demand outrageous prices even know policy is too sell no more than a quarter of the value. Idk how many times we've butted heads about her wanting used furniture priced at $200-$300 where I wanted to price it at $30-50 and than it won't sell. We've had employees that want to price to sell things but they get threatened to be fired so The amount of stuff that got thrown away in this store because Mandy has the shelves full of overpriced junk is sickening. She must have a bonus she's trying to collect every year. She's has single handedly gotten around 6 employees quit and we continue to drop like flys when I quit also. I worked the donations and was told I was the nicest person they have donated to but that didn't stop her from getting me to quit.
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October 2023 by Colleen Bova
I’ve been here 3 times in 2 weeks and it’s locked up every time with at least 5 staff members always visible. Their online hours say 10 and their door says 9, but even by noon it’ll be locked. It’s a matter of time before the building is abandoned I guess, but definitely a strange way to pretend to run their business.
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September 2023 by Lori Singer
This used to be the best store for YEARS, and now it's a dump! The place is a mess, every department has moved around, and the staff is really rude and unfriendly! I wondered why the parking lot was so empty, when it used to be packed. What a shame.
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August 2023 by Vera Ramirez
Don’t go to this Salvation Army!!! The PM manager and cashier are extremely rude to people who served in the Military. I’ve been to several Salvation Army and since I don’t have military card (I served 20 years ago) I’m able to show my military photo with ID and have always been able to get 25%. The employees at each thrift store are always pleasant and will thank me for my service. However, these 2 ladies told me that too many people lie about serving in the military for a discount. I told them I have proof and I’m not lying about serving my country. The manager who is pregnant was the most rude. She saw the frustration and disappointment on my face and told me my military picture is not sufficient and I would need to bring my paperwork in order to show proof! I’m highly offended with the customer service at this location and the way the manager treated me. Also, the prices are extremely high!! The most expensive I’ve seen, and I’m a thrifter!
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July 2023 by jay s
Very bad experienceThe Lady by the name of Angie told me she didn't have time to help me. There were three people doing absolutely nothing.THIS LADY HAS A RACIST VIBE TOWARDS WHITE PEOPLE AND IS VERY RUDE AND DISGUSTING.I WILL ALSO BE GOING TO SPEAK WITH A MAJOR AT THE SALVATION ARMYABOUT THE BEHAVIOR OF THIS WORKER.
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May 2023 by Dorothy Voss
Staff was helpful in finding items. Store was clean.
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May 2023 by Lydia M
Very clean and well organized. Staff was friendly and helpful. Veterans get 25% off with ID every day. I like that they accept donations Monday-Saturday 10-7, unlike other locations that only accept donations on certain days. Closed Sundays.
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April 2023 by Erica Cross
Charged me more than the brand new sticker on a pair of shorts today and then the manager talked over me the entire time I tried to tell her what happened over the phone. The prices here are very greedy and offensive. They must like hoarding instead of making sales. I will never be coming back.
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April 2023 by Crystal Nassouri
The attitude I get every time I donate to this place is terrible. They act like I am dumping garbage at their doorstep. I could sell the items myself and pocket the money or just throw stuff in the garage instead.
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March 2023 by Filiberto Castaneda
They robbed $100 from me all because the mistake an employee made charged me $100 dollars for a pair that were listed at $10 dollars I went back inside to resolve the issue they said we can give you a store credit or your money back on the card nothing still waiting on my money I went back to check up they stared away and simply said here call corporate office so I did trying to follow what they said to do they all ignored my call and said call this number and another number so basically no one was picking up the phone I’m done with this place I’ve bought so much stuff hundreds of dollars my parents come here spend $300 on each trip to be treated this way very unprofessional and honestly don’t waste your hard earned money if you go there take cash I recommend it I even went back to resolve the issue no one did a thing so disappointed
