“I came in today to mail something and had a really good experience. The man at the front was very nice and helpful. Put a smile on my face to see some one being so helpful.”
“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”
“Everytime I come into this store, the postal workers are always helpful and quick and knowledgeable. They help me save when I’m sending packages back to my family out west! ”
“The absolute very best U S Postal experience ever. The employees were gentlemen, courteous, helpful and efficient. They exceeded my expectations. I hesitated to go on a Saturday because I thought it would be a long experience. I was glad I went anyway. I was in and out quickly on to the rest of my errands.Thank youA thousand million times.Th”
8:30AM - 5:30PM
23332 Farmington Rd, Farmington“It's a post office. It's not therapy. It's not a doctors office. It's a place to mail letters and packages. Sometimes things break, like scales and stamp machines. People break things, no surprise. Later, they get fixed. Again, it is a post office and I mail things and get receipts and the system is still working. Is everyone friendly all the time? You can answer that yourself. Control your reaction and move on through your day. Reading the reviews SMH.”
“The best and the best of the best ?post office i been to , and they close at 6 they save me so much things , I just dropped my box now at 5:59 they still take it ,, so much respect to the incredible crew ❤️ ? , the best customer service, i drive 20 minutes just for the best lovely treated . Thank you guys ?”
8:30AM - 5:30PM
200 S Wing St, Northville“This post office is the best. I refuse to go to other office now based on how kind and professional and knowledgeable these employees are. They helped me out with a weird mailing situation and weren’t pushy or rude. Both clerks were amazing. Thank you Northville P.O.!”
9AM - 7PM
22200 W Eleven Mile Rd, Southfield“Usually, long wait for service lines except if you are picking up mail, packages, etc.This PO could definitely use more personnel staffing at front counters.The mail clerks are friendly and try their best to provide faster service.This is a small community PO that expanded its service several years ago. However, staffing and long lines remains an issue.Of course, this issue was even worse during the Covid era.I found the best time to go is early morning when they open the doors to avoid long lines.They have relaxed their mask wearing policy inside.”
9:30AM - 5:30PM
2211 S Telegraph Rd, Bloomfield Hills“This location seems short staffed, the only one I ever see working is Wes, but he is phenomenal. Very knowledgeable and always patient and kind. Be prepared for a line but if Wes is working it will go as fast as it can. If you have a prepaid label for your package and don’t care about a receipt you don’t need to stand in line, you can just put it at the desk. They do passport applications/renewals, and will take a passport photo for $15.”
8:30AM - 7PM
24875 Novi Rd, Novi“Richard went above and beyond and helped me with packing three packages. He found the appropriate boxes that were the perfect fit. He's the most helpful and kind USPS employee I've ever dealt with.”
“Wish the lines weren't so long. Everyone who is working the counter is very helpful, courteous, and efficient. They just need to hire more people to service customers.”
8:30AM - 5PM
5340 Highland Rd, Waterford“I had a package that was supposed to deliver today and when I tracked it, it said invalid address and it was going to return to sender. I went and looked at my order and saw that I did put a completely wrong address for delivery. You are unable to go through to Annex via phone but I always receive a response within a couple business days by doing the ticket through the website. Today though, I was desperate to get through to someone and explained my situation in my ticket. I received a phone call within an hour from Alvin stating he saw my ticket and found my package for me and would hold it for me for pick up. Made my whole day and weekend!”
“I love my Postal workers because they do the best they can with what they have to work with. Its hard to run a race when you have been knee capped by a Post master whose goal is to disrupt the flow of mail for political purposes. The Post office is the oldest government agency its been around since the 1800's.The postal workers at Walled lake do their jobs and do their best to carry on the proud tradition of our post offices. "THE MAIL MUST GO THRU"! Thank you all for your service.”
“Our experience started off terrible we had a representative that thought she knew everything and could do no wrong. She gave us over to a young lady name Indya who exceeded our expectations. We had an opportunity to speak to the manager Jackie and she was awesome as well.thx u both India and Jackie”
“Needed to mail a card. I had to ask for tape because the Hallmark card would not seal. The clerk informed me that she would have to charge me extra because of the shape of the card. (Square). She was very nice, she had to put the zip code on for me.”
“I didn’t realize all the services they offer inside. Before I went all the way to Bloomfield. The drive up drop off collection mailbox in the parking lot is very convenient when I’m in a hurry, you don’t even have to get out of your car.”
“Nathan was great and very helpful! The line was long but he didn't rush me. He helped me pack my box and he even suggested another way to ship my package through the post office that was affordable then what I was planning on doing. He was wearing a mask , but he was still caring. It's hard sometimes with masks to tell how the other person is feeling. The post office is always clean and organized when I visit. The rest of the staff are also nice and polite.”