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March 2024 by Ashley Christian
I had the worst experience buy someone named Chloe I just wanted to book an appointment with a gift card? I wasn't comfortable giving my information over the phone why would they need a credit card? if I have a gift card? ( red flag ) I told her that was able to do it before with other gift cards at other locations and she said that's not protocol? Tf? Just a Lil sus yknow? Anyway she was persistent no thank you.. I'll go to other nicer locations.
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March 2024 by rex linkous
This location is one of the worst customer service locations ever. There FDA Chloe was extremely rude over the phone. I was asking questions an trying to book an appointment an it seemed like she didn't know anything an was in a hurry.
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January 2024 by Kerisha Henderson
The massage was mediocre but I'd go back??♀️
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September 2023 by Raelanda Robinson
August 4, 2023 I had a massage scheduled at 30985 Orchard Lake Farmington Hills, Michigan 48334 location and it was wonderful!!! The massage therapist I had was absolutely the BEST! Come to find out that was her first day. I told the receptionist that I want her down for my future massages. The receptionist said that her calendar wasn't available and that she would give me a call when it does. I received a call a week or so later advising her calendar was opened so we scheduled an appointment for September 8, 2023 at 9am. On September 8, 2023 I arrived at Massage Envy only to be told I did not have an appointment because it was cancelled. I said canceled by who??? I never canceled my appointment nor did I receive a phone call. This is totally unacceptable! I drove 40 minutes only to be turned away. I don't have time nor the gas to waste! The receptionist offered a facial which I declined. A facial is not acceptable.
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June 2023 by ashley tolbert
The front desk staff was pretty nice however I received a facial and a massage. The facial was not thorough. It felt like a 6 year old was playing makeup on my skin and the massage felt like the she just rubbed lotion on on me. Are these licensed massage therapists? She talked the whole time so I couldn't relax. Im Glad it was a gift and I didn't pay for that!
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May 2023 by Elisa
Reception desk people always nice, have had a few different masseuses but massage always good.
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November 2022 by Kandi Frampton
Chris made me feel comfortable, and gave the firm massage that I wanted. Left feeling so much better.
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October 2022 by Marizel Llagas-Porcalla
Brianna did an excellent job. She was very thorough and helped relieve the stress from my muscles. I will definitely recommend Massage Envy and Brianna!!! She's the BEST!!!!
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October 2022 by Colette Rosati
Chelsea is an excellent experienced deep tissue massage therapist. The location was clean and friendly.
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October 2022 by Linda Crumbley
My therapist is Matt who is amazing. He was so helpful after my Shoulder surgery and i am sure i wouldn’t be as far along as i am without him!
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October 2022 by Carlos Costa
Chris is great and always listens to exactly what I need. Every time I go in I come out feeling like a new person. Highly recommend.
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August 2022 by Emily Elconin
Seriously the best massage I ever had — I was sad it was over. Brianna perfectly balanced the massage with my requests on areas for her to focus on. If she offered private home services, I would hire her immediately. She was extremely kind and made the whole experience very comfortable and enjoyable.
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August 2022 by Raelanda Robinson
Excellent stretch and massage!!! I will definitely be back.
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July 2022 by Tasha K. Goodall (Tasha Kaye)
I had a 5-star massage! My masseuse, Krzysztof was AMAZING! I’ve had a lot of massages, but his by far was the best! He got knots out of spots that no one usually does. I would want to have him anytime I go now. Amazing job well done!
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July 2022 by Rob Muzzin
Chelsea has been a wonderful massage therapist for me these past five years. She always asks and confirms what areas to address and makes good suggestions for additional techniques she can try to relieve stressors and pain points. I am moving out of State and hopeful I will find a massage therapist as attentive as Chelsea has been to me. Thank you Chelsea.
