Henry Ford Pharmacy - Henry Ford West Bloomfield Hospital

Pharmacies
Hours: Henry Ford Pharmacy at Henry Ford West Bloomfield Hospital is highly praised for its exceptional level of care and personalized service. Patients note that the staff, including nurses, pharmacists, and administrative personnel, treat everyone with kindness and respect, often going above and beyond to ensure their needs are met. One reviewer shared an experience where they received outstanding care during an extensive surgery, feeling like they were treated like royalty by the team, including Dr. Vilkins and her staff. The pharmacy staff is commended for being helpful, accommodating, and diligent in managing prescriptions, especially for patients with serious health issues. They are proactive in ordering medications ahead of time and making sure prescriptions are available when needed. The pharmacists are attentive and have caught errors from doctors, showing their dedication to patient safety. The pharmacy offers various convenient options such as walk-in service, curbside pickup, and free next-day home delivery, with some deliveries arriving within hours. Patients appreciate the friendly, small-town feel of the service, where staff recognize regulars and provide personalized attention. A notable incident involved a pharmacy staff member waiving a prescription fee after researching an insurance issue, which was greatly appreciated. While most reviews highlight the excellent service, there is a mention of a frustrating experience with a blood work check-in process, where staff did not listen carefully to instructions. Overall, Henry Ford Pharmacy at West Bloomfield Hospital is seen as a superior alternative to chain pharmacies, offering high-quality care, reliable medication management, and a compassionate approach that makes patients feel valued and cared for.

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1. West Bloomfield, Michigan