-
November 2023 by Yvonne S
Today I was dropping off approximately 20 prelabeled postage paid packages that I needed a receipt for.The owner states that I have too many packages for him to scan in especially because it’s the holiday season. Then the owner asked me will I be bringing in this many packages on a regular? I said I probably will and doesn’t this help with your business? He said no they are just a drop off center and he wouldn’t have time to do the scanning and give me a receipt for my packages, because the post office scans packages in.The owner stated he will do it this time & scanned in 2 of my 20 packages. When he couldn't scan the 3rd package because the label was crinkled, he asked me if I could step aside and fix the label so he can help the next customer. I said, don't worry about it I will take my business elsewhere and I will make sure I give your company a review.I’m not new to this I understand the services that USPS/UPS offers. However, when I’ve dropped off my packages to Goin' Postal previously within the past week there was no problem for the young lady to scan my packages and give me a receipt.With UPS and USPS I always get a receipt for my reference and they always appear to be happy to scan my packages. I chose to use Goin' Postal because it’s closer for me and I can drop off all my packages in one spot.But since the owner refuses to provide exceptional customer service by providing me a receipt I will go back to taking my packages to UPS on Orchard Lake & USPS on Daly Road where I get outstanding service coupled with a receipt for my dropoffs.Meanwhile, since Goin' Postal is a One Stop Shop they should be able to handle prepaid packages regardless what time of the year it is and provide a receipt. Otherwise, they need to close down for the holidays!Since this company has referred me to their competitors (UPS/USPS). It is apparent that this OWNER of Goin' Postal does not want my business during the HOLIDAY SEASON or after!I will not be returning to Goin' Postal because of its poor business practice and customer service. It is not a neighborhood “friendly” shipping center based on MY experience with the owner.
-
November 2023 by krista frimpong
WAY BETTER than going to the post office! There’s never a long line and everyone who works here is super nice and helpful. A+ customer service
-
September 2023 by No Name
This place just costed me $165 for nothing. They had me sent in my passport with an application that was not the correct one. I’m now out $165 because by law my check is nonrefundable. Steer clear, and please go somewhere more professional. I’m very upset not only will I not receive my passport in time but I’m out $165.
-
September 2023 by Jeremy Smith
Outstanding service! I cannot say enough about how great it is to work with Goin' Postal of West Bloomfield. I use them for personal and business and I have always been treated great!
-
August 2023 by Kathleen E.
The best ever!!!! The staff at Goin' Postal (west Bloomfield location) is absolutely outstanding and always helps me get things done fast - they have my highest recommendation. A+++Sincerely, Katie
-
July 2023 by mike bro
We recently shipped a box to Japan. The service here is OUTSTANDING!! Sure there may have been a fee or two for the convenience, but the level of service totally outweighs the added minimal cost.Why go to the Post Office and be treated poorly when you can come here and get personal & professional service? Thank you Goin Postal!
-
July 2023 by Alyssa
Goin postal is the best. They are so fast and so helpful!!! They really take care of their customers and actually acknowledge you when you walk in. Would rather go here than anywhere else! They also made my passport renewal so easy. Thank you Goin Postal!
-
July 2023 by Terri Thav
Great place to do business. Very responsive and quick to service all needs.
-
July 2023 by Richard Kaufman
I have use the services of this store multiple times. Each time they have been efficient, affable, and inexpensive. I highly recommend this establishment.
-
May 2023 by danielle dabish
Always so nice and willing to help. Great service!
-
April 2023 by Hilary Strasberger
I come here very often and am very satisfied with the excellent customer service I receive every time. This is a one stop shop for all of my mailing and shipping needs. The employees are top notch and are always extremely friendly, organized, and knowledgeable. I would highly recommend Goin Postal to anyone! 10/10!
-
April 2023 by Hilary
I come here very often and am very satisfied with the excellent customer service I receive every time. This is a one stop shop for all of my mailing and shipping needs. The employees are top notch and are always extremely friendly, organized, and knowledgeable. I would highly recommend Goin Postal to anyone! 10/10!
-
March 2023 by Mark Kejbou
Very good quality work and great customer service. Greg was great to work with and very accommodating.
-
February 2023 by Debbie R
I have come here several times before for stamps, but this past weekend I was in need of a notary and thought they could help. When I got there, the clerk said their notary was on vacation until the end of January, but she gave me the name of a place in Keego Harbor and said she has been referring customers there. I said, "Oh, thanks! Do you know if they're open on Saturday?" A logical question, I thought, since she was referring them in the first place.She said, "Do I work there? Look it up on your phone, honey." I paused, said thank you and left. Wow! All she had to do was say, "No."Today I went to the UPS store where they were much busier, yet friendlier.Sorry, honey.
-
January 2023 by goobers8277
The Owner & Staff are absolutely outstanding. Helpful, Kind, courteous, professional, personable, and are such solid friendly people. Fantastic customer service!
