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February 2024 by Tara
Used machine in store and it took my money without providing my purchase. The 2 women who worked there were very rude even after I brought in 2 cvs carts that were left outside smh
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November 2023 by Alla M.
Very clean store and superb customer service. In the world where nobody wants to work a 9-5 jobs this pharmacy and their staff outperforms by going above and beyond trying to help a patient. The Pharmacy Manager Samah is wonderful and always takes care of any problems you have. Considering that due to nationwide shortage you can't always get your medication this place is always on top of their ordering. Front store might get a bit busy but they do have a self checkout lines so no reason if your are over a certain age to stand in line and complain. Be thankful and kind to your pharmacy staff they are still your front line workers and they did work when many of us was sitting at home.
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October 2023 by Susie
The CVS Team at Maple & Farmington of West Bloomfield, MI are great! Always helpful!
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July 2023 by Mustu Md
Overpriced and Unreasonable: Avoid CVS in West Bloomfield for Similac Total 360 CareI recently had a disappointing experience at the CVS in West Bloomfield, particularly when it came to purchasing Similac Total 360 Care. I feel compelled to share my negative experience to warn others and prevent them from making the same mistake.First and foremost, the pricing at this CVS location for Similac Total 360 Care is exorbitant. I found the prices to be significantly higher (nearly $58) compared to other local pharmacies, costco, target, walmart and online retailers. It's frustrating to see such a price discrepancy for a product that is essential for many parents and their babies.Moreover, despite the steep prices, I was disappointed by the lack of any substantial assistance or willingness from the staff to address my concerns. When I inquired about the pricing, the staff appeared disinterested and unhelpful instead they replied ‘This is In and Out store that is why we have a higher price’. It was evident that they were more focused on completing their tasks rather than providing any kind of customer service.In addition to the high prices and unhelpful staff, the store also had limited stock of Similac Total 360 Care. This meant that I had to either settle for an alternative brand or make an additional trip to another store, wasting my time and effort.I strongly advise against purchasing Similac Total 360 Care or any other baby products from this CVS location in West Bloomfield. The combination of inflated prices, unhelpful staff, and inadequate stock levels makes it an unfavorable choice for parents in need of this specific product.Instead, I recommend exploring other local pharmacies, walmart, target, costco or reputable online retailers where you are likely to find better prices, more attentive customer service, and a wider selection of baby products. By avoiding CVS in West Bloomfield, you can save yourself the frustration and inconvenience that I experienced.Overall, my experience with CVS in West Bloomfield for purchasing Similac Total 360 Care was highly negative due to the unreasonably high prices, unhelpful staff, and limited stock. I hope this review serves as a cautionary tale for others and encourages them to seek better alternatives elsewhere.
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June 2023 by Ranam Kazziha
CVS should train staff to become more plausible smile and connect with patients. They were unfriendly. It is like they hate their job.
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April 2023 by C O
This location needs alot of improvement in many different areas specifically communication to patients and other medical staff, professionalism, and integrity. I myself am a medical professional that was trying to call in a script for a mutual patient and was very disappointed to be met with unhelpful, abrasive, and dishonest staff members. I really hope management takes a look at this review and gives their staff the support and encouragement to do better for their patients, and others.
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April 2023 by Alex D
Rude guy at cashier, wonder if they teach them customer service anymore. Or just general human decency
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April 2023 by Sandra Jacobs
Always pleasant and helpful. The drive thru line moves quickly.
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March 2023 by Wally Yelda
Very busy location short of staff I don’t understand the management department don’t realize that
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January 2023 by Devon Flores
Pharmacy guy basically smilled while telling me there was no way to get the pain prescription filled for my dying dog with cancer. They had the medicine but not in the exact quantity. Won't be able to get a new prescription until the doctor opens after Christmas, my dog will be dead by then. I wish he'd been a little more empathetic he was almost laughing, telling me it's the law.
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November 2022 by Michael Ostrander
This location always seems to run slowly and they're out of stock on a lot of items. However, the associates are good.
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August 2022 by Chris Baha
If I could give negative stars I would, first time ever had an issue at a CVS but definitely do not go here. Long waits, unhelpful employees .
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July 2022 by Cecilia Guzman
I work for a PCP office and call this store all the time regarding patients and the pharmacist is completely rude, weather the patient is right or wrong there is no need to be completely ugly to anyone, especially doctors offices calling to straighten out a patients mediations. Get it together CVS, you can do better then this!
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June 2022 by Björn O.
ZERO STARS! The Pharmacy is not just sub-par and incompetent, they are also rude and obnoxious. I am required to give a single star to leave a review. Go ANYWHERE but here. Go to Mexico illegally if needed - anything, including a random guy on the side of the road is better than CVS Pharmacy. SWITCH SWITCH SWITCH!
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February 2022 by Kevin Golani
Worst pharmacy ever. My mom has to go pick up my prescritions because I can’t drive and they always end up overcharging her on the prescritions even though she shows them the prices. She paid over $100 dollars today on what should have cost $30 with the good rx. Be careful of these crooks they will apply the goodrx discount and pocket the extra money for themselves, they are crooks
