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“Amy is exactly the type of person you want as your insurance agent. She came to my house to meet face to face so we could discuss the various options for my current policies and other options which may be of use. After an excellent conversation we were able together to put together appropriate adjustments to my policies that were relevant for me at this point in my life. We did financial tradeoffs between potential higher levels of coverage and the additional cost, and also made some adjustments on the downside to save me money in areas that were no longer relevant to my situation. She is friendly great conversationalist who has a lifetime of knowledge in the industry and she won't upsell you beyond what you need. As I said, some areas we reduced my coverage. She truly wants to ensure you are properly covered for those moments in life we all hope never happen, but alas they do. I sleep better knowing I have competed a comprehensive review and reset my needs to my current life and financial situation.”
9AM - 5:30PM
20361 Middlebelt Rd Ste 1, Livonia
Auto Insurance
“Over several years I’ve had a number of discussions with this agency and specifically Tammy. She’s smart, extremely professional and looks at every claim through the client’s perspective, which is rare. In addition to doing a great job with my claims issues, Tammy is one of THE MOST RESPONSIVE AGENTS I’ve met. She returns calls, texts and emails extremely well and always demonstrates incredible patience when speaking with me.”
“Liz was referred to me by a friend after my current insurance policy renewal went way up! Liz was able to go through my insurance plan, explain everything very well, and ultimately save me money on my yearly insurance. I genuinely believe that Liz has her clients' best interests in mind and will make sure to help in any way she can!”
“Just want to say Jim Green State Farm has been my insurance Company of choice, The staff has always answered every question and there friendly staff is always ready to assist you in every insurance question you ever had. I highly recommend this company see for yourself give them a call.”
“Holly from Waterford office is always so polite and helpful awesome ? very happy with State Farm I have windshield protection and they are coming to the house to replace it doesn't cost me anything today at all”
8:30AM - 5PM
26261 Evergreen Rd Ste. 530, Southfield
Auto Insurance
“Tracy was the best to work with. Polite and very Knowledgeable. She worked very hard for us and we couldn't be happier with our decision to switch insurance companies.”
“Very friendly worked with me on so many levels the abundance of good help and support is far beyond anything I can put into words I’m definitely a satisfied customer ❤️”
“Andrew Basom is the epitome of professional consistency. He has always provided quotes and other information in a timely manor, and he proactively reaches out with relevant updates that have saved me money. He is the reason I went with State Farm. Highly recommend working with him!”
8:30AM - 5:30PM
120 W Main St #204, Northville
Auto Insurance
“Debra Herndon's office is great. We got a very competitive rate, but more importantly for me, they are very responsive to their clients. Amy, who works there, took great care to help solve an issue I had with the website for State Farm - not her core job and not urgent, but she made time. That's service!”
“I’ll tell ya Chad’s the man when it comes to insurance, he gets the job done quick he dropped what he was doing to write my policy that says a lot thanks so much highly recommend”
8:30AM - 4:30PM
861 N Pontiac Trail Suite 200A, Walled Lake
Auto Insurance
“Cora-Lee was very professional, polite and a hoot to talk to! We had been with AAA for 20 some odd years, and was getting no where with them and couldn't even get our agent to call us back! She called us due to an email I sent, got our information and the next day we had new insurance that was over a $2100.00 savings! Thank you so much for all of your help! And then we decided to change insurance companies, and this company jacked out of $800 that the State of Michigan was giving back to residents, and because we decided to change insurance companies, they screwed us by cutting our insurance 1 minute before the end of the last day for the refund!!!! So therefore, forget my previous comment, as the will help you until they have to give back what is owed. Stay away from Safeco Insurance, they screwed their customers.”
“The personal at E & Y are very responsive, detailed and helpful. I have been with them for few years now. I have always had great interactions. Highly recommend! Alex”
“Megan has been fantastic! She is patient, knowledgeable, and speedy getting me a quote and sending insurance certificates. I would highly recommend her and the company.”
“Agency was friendly and understanding of my concerns. They helped me to get my policy transferred over to them in a timely manner, and they are prompt at responding via email. **MIND BLOWN.”
“I've known Paul for a long time. He has always been great to work with. His staff is top notch. Dan calls me every couple of months to see if there is anything they can help me with. I would recommend Paul to anyone.”
“Mark does a great job following up with myself and our family to help us with any of or insurance questions/issues,etc. Have been a customer for about 10 years now.”
“I cannot say enough good things about Joan Warner State farm insurance agency in Farmington hills Michigan. Not only were they able to save me a few dollars in comparison to my previous insurance provider, but I can honestly say every person I have talked to at this business have been 100% transparent and have absolutely helped me to make the right decisions in all types of insurance coverage needs! Keep up the good work and I look forward to seeing everyone next year ?”
“Lisa is always a pleasure, the best in the business!!! She knows what she is doing and is very trustworthy. I’m glad I can trust such a reliable person to always help me! If you somehow find issues with her, you must have issues with the entire world!!”
“I contacted Tim's office to inquire about windshield replacement as a rock hit my windshield and cracked it. Within 5 minutes of me sending the text Zach responded and answered all my questions. Within a half an hour everything was taken care of inclufing the repair company calling me to set up the appointment to replace it. I was extremely satisfied with Zachs outstanding customer service. Thank you again for all your help.”
“The folks at A. Young Insurance Co. in Waterford, MI are very responsive and take care of my needs in a timely fashion, as always. Both Christine and Larry helped me yesterday and had my changes effective almost immediately! Thank you for your service!”
8:30AM - 4:30PM
1007 W Huron St, Waterford
Auto Insurance
“Heidi was exceptional! Not only were my rates good but the communication exceeded all agents I have ever had. She went above and beyond getting me quotes QUICK and answered all my questions as soon as she could. I have been referring people all week to her and will definitely keep her around for years to come! Thank you Heidi!”
9AM - 5PM
32626 W Seven Mile Rd, Livonia
Auto Insurance
“I have been a customer here for about four years with auto and home insurance. This branch and the people that work there are wonderful! They are friendly, helpful, and knowledgeable! They answer all questions and you never feel rushed or that you’re asking a d*** question. Keep up the great work.”
“I have used Laine Reynolds State Farm Office for all of my personal and business needs for over 30 Years. Most of my family members use them also. Julie and Laine are the best and I would highly recommend you use them as they are knowledgeable, professional, good value and very responsive. For every claim over this time period, I have received their support, quick response, fair resolution to the claims in a very timely fashion. They are the best!!!”
“Paul Lee Agency, with decades of experience as an insurance broker, advised and searched out the best option for my insurance needs. As a family owned business, I trust Paul Lee to be there for all my insurance needs. Buy insurance from Paul Lee Agency for peace of mind so you will sleep well at night knowing that you are covered.”
9AM - 5:30PM
5324 Highland Rd, Waterford
Auto Insurance
“Good customer service and the best insurance rates that I could find for quality coverage. Jennifer was very helpful and very informative. I highly recommend that you at minimum sit down and talk with them and compare your rates.I wish I would have found them sooner. I will update this review in 6 months.One day later, a response to the owner, Jon's reply.Thank you for your reply to my review. I am well aware of how insurance rates work and fluctuate. This is definitely not my first rodeo with insurance companies. I am a brand new customer with AAA and your office. An accurate review would not be just from the first day experience. When I said I would update my review in 6 months, it was not solely directed at rates. When I do my reviews I take everything in consideration. In this case (after 6 months), of course it would be rate increases, customer service at your office and customer service at the 800 number. It would also apply if I had any claims and how it was handled. Thank you again for your time. Keep up the good work guys! I could very well be a customer for life.”
“This was one the best location I been to , thank you Sam for always being here … , he always here helping me with all my crazy question … novi location is the best handmade down …. See yall 6 months …”
“Jay was a rockstar! Answered all my questions called promptly and helped me with more than just my auto insurance! Wish I could give 10 stars!! I will never work with another insurance agent!! Couldn't be happier!!”
8:30AM - 5:30PM
21800 Haggerty Rd #206, Northville
Auto Insurance
“Dave is the best! I have been with this agency for 25 years and they go over and beyond in all aspects. You will never find better customer service. Highly recommend!”
“I am so grateful to Sean Shewalter for helping me with what seemed to be a nightmare. He was kind, reassuring and helped expedite the claim process. I am forever grateful to him and recommend him highly.”
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“This is my second year with Progressive and I am pleased to say their representative Chris did an outstanding job! He was always very concerned and attentive to my questions. He was very intuitive to my concerns. Great representative of the company.”