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February 2024 by Autumn R.
My advice to anyone working on a trust to not have any finances with PNC. This was the worst bank to work with. I am trying to grieve over the loss of my parents and it has been months and I am still being made to jump through hoops. Buyer beware they are not nice at all and just praying that my family will receive the small amount of five thousand.
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November 2023 by David Reischauer
The workers at this bank are a bunch of lies and taking advantage of the elderly and mentally ill in wayne mi !!! They lied to me just so they could get there commission for opening a account. A account that only gets $1,140 a month !!! Who in there right mind opens a Checking account with only $1 140 a month deposit? They got me good on this one ! I'm now getting hot with all kinds of Fee's that is eating my Social Security check up !!! And they refuse to close the account. DO NOT DO ANY BANKING AT THE WAYNE MICHIGAN BRANCH OR THEY WILL GET YOU AS THEY DID ME.
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October 2023 by Clint Griest
Tried to stop in at 935am and it wasn't open yet. Stated hours show they open at 9am on weekdays. Waste of time.
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September 2023 by Lisa Shockey
Just moved to the city of wayne and frequented the brownstown PNC (love it). So I tried this one and it STOLE MY CARD. I went inside thinking they could retrieve it for me, but no. They rudely told me to just cancel my card and they weren't responsible for it. The atm is literally connected to their building? Anyway, it was literally theft and they wouldn't do anything about it. Awful. Never again.
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July 2023 by Sandy Greth
Beth is very pleasant & professional. When she speaks with you, she makes you feel like you are the only person in the world at that moment; like you are family to her. She never makes you feel like she is trying to rush you off the phone. I feel like we have developed a true friendship.
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May 2023 by David Szyszkowski
Bank is a joke. Horrible customer service. Front desk lady is super rude. Closed our account today and will be taking our business elsewhere.
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May 2023 by Robert Parker Jr.
DONT USE THE ATMS OUTSIDE. THEY TAKE YOU CARDS WHEN EVER THEY WANT AND THE BANK CLAIMS THAT CAN GET THEM OUT. EVEN THOUGH MOST BANKS CAN THAT IVE DEALT WITH IN THE PAST. THIS IS THE 3RD TIME ITS HAPPENED!!!!!
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May 2023 by Ki Ki
DO NOT GET PNC IT IS THE ABSOLUTE WORST BANK IN AMERICA !!! NOT SECURE,STEALS YOUR MONEY WITH “OVERDRAFT FEES” AND DONT EVEN GET DIRECT DEPOSIT TWO DAYS EARLIER ITS NOT WORTH IT !!!!
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May 2023 by Coretta Ealy
The tellers are always very courteous and polite
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September 2022 by Clint Eaton
Wouldn't let my son with special needs open an account. PNC hates autistic and blind people
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April 2022 by Barbara Ruck
I just opened the checking account at the PNC Bank in Wayne. Shveta Patel was very very helpful to me. My overall experience was phenomenal. Shveta was very very helpful. I give this Bank five stars.
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March 2022 by Ann Deese
This place is so slow every time I come here it’s something makes me hate pnc banks all together
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November 2021 by Tayler Hodges
This bank is amazing and efficient! Brittany is always the teller for me with our deposits for work. She is always so nice and never gives me a problem with large drops we have! 5 stars all around!
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October 2021 by Chelcie Bennett
Terrible customer service. We don’t bank with them anymore for this reason. However we decided to go here to do a “teller transfer” or cash advance whatever it’s called. To take money from a debit card and withdraw cash from a teller. The lady tells my husband “you don’t have enough money in the account” LOL okay lady. We laughed that off. She then says she can’t trade his twenties for 100s because he doesn’t have an account. Well with her attitude and acting like we don’t have money why would we want to bank there. I honestly don’t understand the point of people having customer service jobs if they can’t effectively give good customer service. Go to the Chase Bank around the corner they did it all for us in a matter of minutes with a smile.
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October 2021 by * Hawley
My mom has been going to this branch for years and I can always count on Annette K to help my mom and provide her with outstanding customer service.