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“Moe, and Hassan and Mariam was very knowledgeable and treated me very well. I will makesure to send anyone I know that needs a phone and great service to this location.”
“Everybody, there is always very nice and helpful.. They even actually checked my phone bill for any cheaper rates. They save me alot of money, they are awesome!”
“Andrew during my recent visit to your store. Unlike my previous experience at a different store, Andrew went above and beyond to assist me.
He provided a thorough review of my account, updated me on phone information, and offered valuable discounts. His dedication and commitment to excellent service is truly commendable.
I am grateful for his assistance and look forward to continuing my patronage at your store. Thank you for having such a dedicated team member.”
“Andre was amazing to work with! He helped me take care of two problems I was having and in such a timely manner! Would recommend going in and talking to Andre with any situation!”
“Outstanding service ? Noor was so helpful, patient, and professional. He went out of his way to make sure I was comfortable with my purchases. I appreciate his focus in providing Excellent customer service. It's hard to find good customer service these days and I feel that Noor should be commended !”
“My Experience is always good on at this store. I always send people to that store. Keep up the Good work In training your employees. Just do the same with Telephone service, very poor. That is why I go to the store. THANK YOU IN ADVANCE.
KEEP UP THE GOOD WORK ? ? ☺️!!!.”
“Wireless Guru is always a go to for my family. He often helps us with iPads that my kids don’t take care of properly and is quick and efficient. Timely, generous, and always willing to help!”
“I detest visiting cell phone stores, but yesterday, my daughter and I had the best experience ever!! Working with Matt was an absolute delight!! I was amazed at how effortless the process was. Matt is truly an invaluable asset to AT&T. I will highly recommend everyone goes to this store. It was such a great experience!!”
“Ash helped me today on 6/19/2024 more than he knows. I cracked my screen to my Samsung Galaxy S23, and was really upset and crying at the thought of paying a large deductible even having insurance on my phone. He worked his magic, took the time to research my account and helped me save so much money, making it under 100$ for the new GalaxyS24 plus lowering my monthly bill significantly. He even offered me some bottled water and was so calm and reassuringly told me he was here to fix my problem. And he did that and more. He also helped me save on a Otterbox and screen protector that will insure my phone for up to 250 dollars damage. He made a scary process not so scary and fixed my issue in under an hour. I will always come to this store and recommend it to anyone. Thanks again, Ash.”
“Justin is a great guy who helped me with my phone charger, and even let me try out a few products to see what worked best and made sure I was satisfied. He even took time to know me and my situationWhen I need a new battery, I'm going here.This place is a go to place for getting your phone fixed and healthy, or even upgradeAsk for Justin ! Thanks again !”
“This store is a Union staffed store represented by the CWA. Jeff did a really fine job of working with my family and getting us new phones with their most recent 15 plus promotion they were running. Everything was very smooth! Ask for Jeff!”
“Very friendly and helpful. They did their very best to accommodate me and get my phone working right again. Unfortunately the problem is with att service. It's not what it used to be.”
“I've been with Metro for a long time but this was the best in store customer service I ever had. Adrian was so nice and activated my phone in under 10 mins :) They were super nice and gave great advice. If your looking for a Metro Pcs store that will help you this one is it. :)”
“Most Verizon stores I dealt with had very, poor service. And when you actually got service were very pushy trying to sell you a new phone or features you don't need. Not this Verizon store, they (primarily Jawan) helped me improve my elderly (with absolutely no tech skills) mom's current cell phone, so she could better function with it. This took 2 visits, but Jawan took the time to help us with the various settings to make them elderly-friendly, gave us his honest opinion and didn't try to convince her she needed a new phone (she'd never learn how to use it)”
“I was assisted by Adam the Manager here, he was great. He switched me over from Xfinity to Boost and got me the Prime Razr. Highly recommend everyone to come here”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“Our Sales Representative, Jordan, was the best! My sisters phone was 5 years old and had no storage left (long story- LOL). Thank you Jordan for helping to get her hooked up with an iPhone 15, and ALL the accessories! Thank you for helping us on a holiday weekend! I appreciate you being here and answering all the questions ? Your Boss needs to give you a paid day off! God Bless ??☀️????”
“In a world where customer service is hard to come by , you can definitely find it here . Rod Walker was very knowledgeable with all my phone issues and was helpful in assisting me as I transitioned into a new phone. Thank you for always being available….”
“AT&T Canton Store Chris was very professional, helpful, insightful, and friendly with providing me AT&T services. Chris did not rush through providing me necessary information and Chris gave me several options to choose from. I appreciate Chris outstanding customer service!”
“I took my mom there to find a new phone for her. I felt like we got taken good care of although the man who helped us didn't seem to notice that my mom couldn't hear him. He had a low voice and a deep voice and that's not a good range for an 81 year-old lady.”
“Jacob was our Verizon salesman at 42177 Ann Arbor Road in Plymouth. He normally works at the Victra Verizon store on 12 mile road in Farmington Hills, but was filling in today at the Plymouth store.
Our visit today working with Jacob was the best experience I've ever had at a Verizon store!
Jacob was knowledgeable about the products, and sold us a Samsung S24 Ultra and accessories. I will definitely return to this store and the Farmington Hills Verizon store for great service.
I would be amazed if Jacob isn't a store manager in the very near future. Great job Jacob!”
“Tanner at the Belleville store is GREAT. He was very efficient and helpful. He helped us with an issue that we thought to be a loss. It wasn’t. He was so patient and caring. He reset our device so that it can be used. I appreciate him very much. Heartfelt Thanks to Tanner.
Sincerely, Paula S.”
“Really nice staff, seem to understand products. The only reason it's not a 5 star is the fact that they acted like they're giving you a deal when it's the base price for the product.”
“I went here because I had my number for almost 20 years I had gone to a different store and they made me get a new number and that's not what I wanted to do. They told me my phone number was cancelled and it wasn't. Sue was very nice and professional she transferred all my information found my Gmail onto my new phone that the other store gave me when they could have just gave me a phone with my same number. I'll be coming to the store from now on.”
“Hands down a wonderful experience. My autistic brother phone stop working today and I needed to get him a phone asap. Originally went to the location on wayne road but the guy at the store seemed very off putting and when I mentioned what I was looking for he seemed as if he didn't want to be bothered so we left. Went to this inkster location and Q was so amazing. He was very patient and so kind to me, my brother and my lil daughter. My brother was so happy and so was I. Thank you so much for such a wonderful experience Q!”
“This establishment consistently surpasses expectations with its exceptional offerings, featuring unparalleled deals and seamless transactions. The team, distinguished by their unpretentious approach, guarantees a streamlined and effortless customer experience, establishing its reputation as the best choice in the state. I absolutely plan to revisit in the future. I was fortunate to receive commendable assistance from Mike during my recent visit. His expertise and professionalism significantly elevated my experience, exemplifying the elevated standard of customer service maintained at this phone store.”
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“This location deserves 6 stars
Joe is Amazing! He helped my senior mother get completely set up with a phone and plan that fits her needs and abilities. We will be returning here for ALL future needs”