-
March 2024 by Rachel Curran
First time going to this hospital last night for my young daughter, I would not recommend going here if you have an emergency.
-
March 2024 by Brooke Kaufman
Horrible experience! Was sent here by two other Beaumonts to drop off saliva sample - sent to four different rooms in this hospital. Finally arrived at lab in tears only to be told a fourth time they don't take this sample. After several confused uncaring workers passed my sample around, they said they'd get me "registered" if I sat and waited. I needed to return to work and asked why I needed to register for an appointment when I was just dropping something off. They said "it's just what we do". I waited twenty minutes then had to leave. The front desk woman said "can't you just stay?" Every one was confused, uncaring, and cold.
-
March 2024 by Michael Draper
I'm not allowed to be with my fiance for our third baby for an assessment. Your policies are stupid. I want a better hospital for wayne. Has always been the worst hospital
-
December 2023 by Kaylee Moore
I will never come to this dump again, this is where people go to and wind up dead trying to get help from staff ignoring you, I'm convinced this place remains open simply so staff have a job because they do nothing for the patients!I was taken back to a room with 2 chairs in it, no bed whatsoever, and all the other rooms had chairs only, yet there was a room across from me with a empty bed that they wouldn't let me lay in. I was in the emergency department for almost 7 hours and still had to walk out without discharge papers, and sit in an uncomfortable chair where I couldn't even try to doze off and sleep, since when don't emergency patients get a bed?They put you in a room and forget about you, it took two hours just for a nurse to try to start my IV, after poking me and digging around she couldn't find a vein, so she had some man come do it and with an ultrasound machine guiding him he still dug around in the middle of my arm (not the crease, the very sensitive part under it) for over ten minutes, finally I asked him to just stop I couldn't take the pain anymore and he refused.I saw the doctor for 30 seconds one time, they gave me some toradol for excruciating pain that did nothing, I told them it didnt help and I was left to rot in 10/10 abdominal pain for hours with zero pain relief.A cat scan was done of my abdomen and the technician said it looked like a bowel obstruction and infection, the idiot doctor said it wasn't and gave me nothing and did nothing to help me, Day 2 at home I'm still suffering the symptoms of a blockage that nobody did anything about. This could kill me if I leave it. I also saw on my chart I had an abnormal urine screen and abnormal blood work, the doctor never even mentioned these things and let me go without addressing any of these issues!I waited 3 hours past when my test results were ready for anyone to even acknowledge me, and that was after I waved people down in the hallway! This place is an absolute joke that I wouldn't send my worst enemy to. This hospital should be shut down due to gross incompetence.
-
December 2023 by Briana W
I hope whoever works in the finance/billing deparments feels satisfied they agreed MULTIPLE TIMES to call us back about negotiating a bill and simply never did. Multiple people said they "didn't know who we could talk to about that; that isn't anyone's job," until we finally got routed to someone who said they would handle it and call back and, as usual for Beaumont, never called. Congratulations on charging nearly $1200 for a bill we all know you would have accepted about $280 for from the insurance company. I will never go back to this hospital as long as I have another option. I am now hesitant to seek treatment for my small children because of this because I cannot afford thousands of dollars in unfair bills. Bonus points to Beaumont for having a data breach for the time my child was here, and now I have to spend the next year monitoring her credit and hoping no one steals her identity.Update: I filled out the complaint form the response suggested below and got the only helpful person I have ever encountered at Beaumont who did actually call me back. Unfortunately, she followed up with several people, and the hospitals' final decision was, "We don't know why she wasn't offered a discount when she called, but we're not going to give her one anyway." They also claimed they "don't have an internal appeals process," even though someone told my husband previously that they DO and our case had been submitted to it. So the bottom line is they don't care, and they have lost my business. I have a family of five people who are in the urgent care and ER not infrequently, and I will not be going to Beaumont ever again when there are other options available. Excellent business decision to have my family avoid them forever because they didn't want to discount me a few hundred dollars.
-
December 2023 by Anna Burrow
I would give a 0 if possible. The staff is completely horrible - very rude to patients and act like patients coming in is a nuisance to them.Me and my significant other came in because we both were very ill and having issues breathing - they made us sit in the waiting room for 4+ hours. We ended up just leaving. I would absolutely never recommend this hospital to anyone!
-
December 2023 by Eleaine Wright
This has got to be the worst experience at a hospital ER I have ever had. I would never suggest going there for anything.I do the staff admit a patient and don't even have a bed for the patient to be comfortable. How is that I have been here since 10:00 this morning and still have not talked to a surgeon. Never again
-
November 2023 by Brandie Neumann
Horrible hospital anymore. Staff is rude and young and just think that they’re better than everyone. I had three children there and they were perfect back then now I wouldn’t send anybody there at all. My uncle just went there for chest pain and not feeling right they shrugged it off as an anxiety as he’s now at Garden City Hospital. He could be having a stroke after Annapolis. Just send them home nothing wrong because they don’t care. I won’t even take my dog there. You should go anywhere, but Annapolis. They really need to do some new staffing or check backgrounds more because these people really don’t care about nobody you could be dying and they do not care so sad we turned to them for help and all they do is send us away people are unreal anymore I pray for all of them, Lord, please be with us
-
November 2023 by RageLikeReptar
Went there 11-25-23 at 10:00 p.m. because we thought my fiance was having a heart attack it's now 2:14 a.m. she hasn't talked to a doctor she's had an IV in her arm for hours they're sitting there telling us they don't know what's going on because they're my chart is down apparently they don't have IT people to fix it she went up to the dusk in the lobby because that's where she's been at for hours got into a little bit of a debate with the people at the desk came back to me I told her I'm going outside to hit my vape if they have a problem with it then they need to have a doctor come out and talk to you and tell you what's going on or take your IV out of your arm and then I had a short fat bald white security guard tell me that I'm done I'm not coming back in because I'm the one that's being disorderly. This place is a joke they don't care by the way there was a person that was treated with herpes in the ER before her with chest pain shortness of breath dizziness and vomiting
-
November 2023 by Rob McCollum
I've been there a few different times this year for different reasons some test, some surgery and emergency visits. And evey time I've been there the staff has treated me with the most caring service you could ask for the doctor's and nurses all have been great.I don't like going to the hospital but they make me feel better about going there when I have to go
-
October 2023 by Melisa Olson
I had to visit this Emergency Room this morning before a flight home to Arizona, I was feeling dehydrated and like my vitals were low - just really off. I read these reviews and they made me nervous, but let me tell you that this ER is extremely clean and the staff is INCREDIBLE! I lost my phone on the way in, they found it for me! They got me in the back INSTANTLY, had pertinent knowledge and were extremely kind and empathetic. I didn’t expect to have a seizure while there, but all I can say is I am grateful this was the staff I was in the care of when that seizure happened.Do not let these reviews fool you, this staff is top notch and I am unbelievably grateful to each person that assisted me today and got me in top notch shape for my flight! If any of you are reading this, I thank you again with my entire heart! I give them a 100,000,000/10 stars!
-
August 2023 by Angela Gomez
Er wait was a little while , but once in back staff was very helpful but once in a room. Doctors weren't in the same page one house Dr wanted to send him home after being told orthopedic surgeon would be following up with him here. No one share any of information with him. No one answers call lights just kept hearing I'll check and no one would come back for hours. Had to keep going to nurse station to get help with anything .one nurse on evening helped us and told us about all our concerns she was wonderful definitely a diamond there.
-
August 2023 by Autumn rosenberg
This hospital doesn’t really care about their patients. Just because someone is on vacation you can’t make an appointment for procedures. My dad has 2 tumors in his lungs and cardiovascular disease. They took him off his Plavix for a biopsy and now he is just sitting waiting to die because someone is on vacation. If I ever have the choice again I will stay away from Annapolis.
-
August 2023 by Laura ally
I just signed my self out ama. Watched several people get discharged in front of me meanwhile I just had a c section and came to make sure everything was okay as I’m having issues and sat there and sat there and sat there even after my results were in no dr came to read them to me. But it’s my fault that I’ve got kids I’ve gotta get home too and they didn’t wanna do there jobs correctly. Will never come back here. Ghettoest er I’ve ever been too
-
July 2023 by Justine Noocha
Third floor staff- Vicki, Kamika, Sam, Toby, Jaselyn, Bob, Lisa, Tommy, Aileen,Mariam, sherry, Wilma, and the physical therapy staff were all amazing and very caring, helpful and thoughtful. The staff went above and beyond to care for my mom Nidhal. They were very accommodating and attentive to make sure she was comfortable during her 3 night stay. Thank you to the third floor for taking great care of my mom!