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June 2024 by Demond Williams
The day cashier on 6/22/24. Has a smart mouth. She needs to watch how she talks to people.
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April 2024 by Ryan G.
made a order for pick up and was given a WRONG order and returned the wrong order and wanted my correct order and a indian guy and black guy that worked the shift [sunday April 7th at 6pm 2024] refused to give me my correct order and argued with me about it. i was refused an order i paid for. their excuse was they didnt want to prepare anymore food. i wasnt allowed to speak to a manager. I hope the manager of this establishment see who was working this shift and talk to their employees about blatantly stealing from customers
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December 2023 by Mariah Kennedy
The So called Manager heavyset ,older Woman at the register with Red hair is literally the rudest person I've ever came across in my entire life.I asked her for the fresher taquitos because the last time i came they were hard and i asked how long have they been there and she said since last week but not in a funny joking way.I have been there multiple times because I work near by .I always come in with a smile on my face and polite.Every single word that comes out of her mouth is with an attitude and an eye roll.They have to be able to find someone better who actually wants to be there and will enjoy their job.No more business from me in this location of 7-11.Im totally good.
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September 2023 by tcb bell
I visit this store it's always an inconvenience when your tap to pay machine does not work Today I went in to the store around 11 pm my tap to pay once again did not work I asked him to give me the corporate number he gave me the store number whe I told him that was the store number that he gave me and not corporate to just google it than he was really rude
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August 2023 by Aujnae Williams
Good place
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August 2023 by Amy Hurt
Would not recommend going to this location the Indian guy at the register with a rag on his head was very rude and lied about everything. Not to mention the store is dirty and there were fruit flies on the donuts in the case. 7-11 corporation really needs to clean this place up. I will not be returning to this location. The location 2 minutes down the road is much cleaner and the employees are great to the customers.
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August 2023 by The Mandwella Effect
I went to the store closest to my house in hopes the customer service has changed for the better. Boy was I so wrong! The new guy was trying his best to understand why the system was adding a dollar instead of taking it away when it came to the Marlboro digital coupon. He called Julie the manager over for help. This is the same manger who has given me multiple problems over the past few years. At first she apologized for the system not working properly and then all hell broke loose. She had the nerve to place blame on me which doesn’t even make any sense at all. How am I in control of your computer system? I was not only refused service, but my slurpee was snatched out of my hand before I could even pay for it. On top of that, this manager went the distance to humiliate me, make fun of me, and borderline verbally abuse me in front of several other customers. She even cackled in my face and said "go ahead and call the district manager, it's not like she did anything to me the first time". This is absolutely disgusting, deplorable, and shameful behavior being displayed by management nonetheless. I’m so glad to know this is how you treat disabled people. I will make it my mission to picket on the public sidewalk to warn other customers of how they truly don’t give a rats behind about customer service. This is a day in age where boycotting is a must to ensure billion dollar corporations start understanding, listening, and paying for the way they treat the consumer. I will also be contacting an attorney and making sure this store pays for all the ADA violations I have been taking pictures and videos evidence of over the last year. I am done being treated like I don’t matter and that I am just another dollar sign to you. I can clearly see the owner values money over morals and could care less how this manager treats the customer, let alone the employees. Needless to say, the turnover rate at this store is unbelievably sickening! You can absolutely thank Julie for that single handedly. Furthermore, if you want to be treated with respect, dignity, and enjoy phenomenal customer service…head down the road to the AB Market at 4568 Howe Rd. They are family owned, have lots of items to offer, and have way better prices than this problematic place.Update - 7/31/23 I went back to speak with the owner only to be met with the worst behavior/attitude and she even used vulgarities towards me in front of customers. She said “you are a pain in the @ss” followed by “you have no f-ing life and to get a job”. The discrimination here is REAL. Hopefully corporate along with the district manager will pull this owners license.
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July 2023 by CC
New cashier cashed me out and I'm standing waiting for all the drinks and snacks to be put in a bag. I had to ask for the items to be placed in a bag. New girl focusing on a side note conversation between employee & manager instead of wrapping up my transaction. The manager comes up and reply she is new (3rd day) and getting loud. I replied, on the first day of work bagging items is fundamentals "teach her teach her customer service"!!!
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July 2023 by Shari Seruga
Absolutely Horrific. The Older Lady Manager refused to take a$100 for a Black Man and his White friend. She wont let me pay for the stuff $14. She wont let my sister pay for their stuff eith cash. Yet my sister put $300 on her card. So she surely had change. Unfortunately another case of closet RACISM. I WILL NEVER GO TO THAT STORE AGAIN. ?????
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July 2023 by ammar jasim
They have one old lady she should get World Championships in Racism
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April 2023 by Diane Roy
Was refused service due to my service dog. He watched me get my stuff then wouldn't let me pay for it. I dumped it. Wouldn't give me his name.
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October 2022 by T Urs
I come to this 7-Eleven pretty regularly I don’t really know why the old with red ladies is always super rude and hostile to deal with even for simple transaction. Corporate needs to check her attitude. That’s fine if you don’t choose to acknowledge it as a owner of your business that’s fine but I’ve already contacted 7-Eleven corporate you should be hearing about it
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June 2022 by Sheila Benson
Visit often. Always have nice staff, always quick service. And always clean. Nice little store
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May 2022 by WCR girl
They have the best donuts when they have them?
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December 2021 by Colette Horn
Cashier extremely nasty towards customers
