The UPS Store in Waterford is a friendly and helpful business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Kroger Plaza at the southwest corner of M-59 and Crescent Lake Road, it is locally owned and operated, dedicated to assisting customers with their needs. Customers consistently praise the staff for their professionalism, speed, and genuine care. The team is known for being welcoming, helpful, and efficient, making every visit a positive experience. Many reviews highlight the staff's kindness, especially when handling delicate or large items, ensuring packages arrive in perfect condition. Customers also appreciate the fast service and the staff’s willingness to go above and beyond, whether assisting with Amazon returns or providing solutions beyond standard services. The store often appears busy, which is a testament to its popularity and the high quality of service offered. The staff’s positive energy and dedication to customer satisfaction leave a lasting impression, with many customers returning repeatedly and recommending the store to others. Overall, The UPS Store in Waterford is recognized for its excellent customer service, wide service offerings, and caring staff, making it a trusted choice for shipping and business needs in the area.
Absolutely THE BEST! Always friendly, helpful, I actually look forward to going there because they make my day better. They still understand customer service! Nice work! Thanks for all you do!
May 2025
I went here to get a few large delicate items packed and shipped . The guys that worked there were all very nice and they did an awesome job packing up the stuff. All arrived in perfect condition. Thank you!
March 2025
The men that work here are beyond helpful! Thanks for making things easy for me!
