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March 2024 by Mike Rocheleau
Have used Union Lake vet and pet services for our current and prior dogs.
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March 2024 by Brittany Bowler Bowler
They love my Whitney, they take their time to your pets comfort. She gas separation anxiety but does well when she with them. I can tell she has fun because they send pics and videos. They love my pittie.❤️
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March 2024 by Leah T
We use Union lake for our dogs vet, kennel, and now grooming. We have nothing but great experiences with everyone! When we pick up our boy from boarding we can tell he has been well loved on every time!Our Old English sheepdog has been to a couple different groomers in the area and he has never looked better than after his grooming at union lake. He was well over due for a groom and needed a complete shave. Other places have left him covered in razor burn and cuts, but his new cut is perfect. Amy did an amazing job!!
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February 2024 by Kevin K.
As of 2/6/2024, I hereby state that there is an incompetent groomer at this facility. Tara, is a proclaimed "Groomer" at this location who has, for lack of legal terms, assaulted my dog/companion. I have had my loved one groomed at Bingos in Royal Oak (amazing staff) and at the Grosse Point Pet Salon- also very professional (in-laws were old Grosse Pionters) for the past half + decade) I only point this out as what I am about to show you, will be in disbelief, as it was to me. Tara, I believed attempted to rush and with disregarded the relationship between her and Chip. I have worked with patients who are homeless, belligerent and drug addicts- as a ER/ICU nurse from Detroit, Virginia to Sacramento. I understand these situations are difficult but you already committed by the time to called me. I believe there was no introduction or approach phase that Tara allotted. (Not saying my dog deserves the same respect to unconditional care, but does deserve the sense of approach as when to and when not to intervene, (that is all). Tara did not give Chip that condition, you lacked the humanity to sense that, and I sincerely hope you find peace before you preform maleficence (speaking to Tara). I actually stayed outside Auckland, NZ with sheep farmers during a student ambassador program (2006) I completed in through the USGov- who handled cattle for slaughter with more respect than what I believe Tara did for my beloved Chip. I have respect for Dr. Plein and his end handling of my relationship with them (no, I will never return). Tara is of NO action of Dr. Pleins'. She is an action of her own. I would have hesitation if she were to handle your beloved furry one. I have no opinion on her employment status but I would have HESITATION, as a registered nurse. AVOID TARA!!! For context. I dropped Chip off, who was somewhat matted. But the photos are of what I had been presented with on my return. Note the chunks of hair I proceeded to remove from Chip after the staff escorted him out of a cage. Chip was dropped off prior to the groomers arrival for her shift. The location opens at 8am, I dropped him of at the earliest 0730-0745. timestamp of my voicemail was 0808, to pick him up (also attached). They open at 0800, and seemingly she slighted straight towards sedation as if that were within her scope as a "groomer". This is of great concern BTW in a very fundamental way. Meanwhile, this was his and her first time encountering each other. In no longer than 8 minute (given that is when the voicemail started recording) between you clocking in and forcing your shears against my dog and being aggravated against him for his lack of tolerance for you being rushed... such an inhumane human being! She decided to shave him down the middle (like two-face) and then declare he was "too aggressive" to handle. Chip, was eventually managed by this facility. Like I said, this beloved family member of mine has never been dealt such MALEFICENCE from a proclaimed "groomer" such as Tara. Please avoid her as your groomer. Dr. Plein Rectified my disgust for the situation but I cannot speak for her continuation of employment. I can only say, here is your warning.
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December 2023 by Wendy Rudd
Best vets and groomers, never a bad experience and I've been going here for many years, cats and dogs.
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November 2023 by Maggie H.
Handsome Jo! A BIG shout to LPS and the sweet crew of groomers! Thank you, Jo's human Maggie
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September 2023 by Ryan Ader
I never have to worry when Im out for the day because I know Donnie loves each staff member there and everyone knows him by his woos soon as he walks through the door.Wonderful and caring staff, nothing but the highest praises
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August 2023 by Dan Paulson
The Daycare and Training team have been great! Our Ridgeback puppy loves going here and has really started to accept all of the training tactics. I’d highly recommend going here
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April 2023 by Jeff C
Charlotte, Evette Thank you so much for making our dreams come true with Tiny!thank you to the entire staff at Union Lake Vet you are all so professional and caring! Every Single Employee at this facility is just so Great! we cannot thank you enough.Not only is Lexi (Tiny) Happy, we could not be happier.Jeff, Lorry & Lexi
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March 2023 by Chris C
The staff is nice; however I didn’t like the up-sell. I signed up for the 3 day Daycare package for my 15 week old pup and never got past day 2. The 1st day my puppy was scared of its new surroundings I'm sure most puppies are. He should do Puppy Pre School they said, and we don’t know if he’ll ever be able to adapt to daycare? He’s a baby let’s just try the 3 day starter package that you promote.Day 2 my pup was way better and more comfortable and interactive with the other dogs. But the staff throughout the entire videos’ tried to upsell puppy preschool. Staff even said he was so much better, maybe it’s time for a bigger dog? After picking up my pup the 2nd day, the staff member immediately says he needs puppy preschool. I’m like he was night and day difference from day one. And I’m sure day 3 will be even better as he gets acclimated to this routine. The young lady totally agreed, but doubled down on puppy pre-school. She asked will you be back. I’m like I don’t know; I don’t like the upselling.I think Union Lake Daycare possibly pushes the 3 day package to get you in the door. Than they quickly try to get you out of that and push you into a higher package. So they don't have to offer you free 2 days of daycare for new dogs? I’ve since taken my pup to a different daycare the next day. And he’s adapted wonderfully. He’s around an entire group of dogs - large and small. Not 1 hour in a kennel, and 1 hour out. All day around other dogs. It only took 1 visit from another daycare. 2 weeks later and he's great with all dogs now.The staff was really nice and it seems like a safe place for dogs. But to me it seems sort of disingenuous creating a problem that really didn’t exist. If your child was shy on the 1st day or 2 of kindergarten would you take them out of class?
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February 2023 by SeanTheNation
I took my cat in as her first groom in her 3 years of life, quite honestly the best experience and she looks amazing! Friendly and talented staff, I will definitely be returning!
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February 2023 by Ryan Sopo
They do not respond. They also send fake emails of specials to buy pet meds (like heart guard/fea meds), they ask for your card #, take your payment and then cancel your order without tou knowing.
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December 2022 by Kelly Gilbert
Melissa, Jay and the other trainers at Union Lake Pet Services are top-notch trainers who love what they do. They're endlessly patient with our Riley, who is adorable but NOT the smartest or quickest to catch on! We LOVED the drop-off training; after each day, we had a 30-minute session where they "trained" us humans...and then we could just practice and reinforce at home! Riley is now a fully certified therapy dog, happily reading with kids at a local library, thanks to their hard work!
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November 2022 by Michael Yessian
Having two puppy golden doodles can be a challenging task, especially when it comes to particular commands that deal with obedience. That's when we decided to pull in Jay Clement from Union Lake Pet Services to help out. Jay has been coming to the house (which has been amazing given our hectic schedules) and working one on one with both puppies for some time now. Not only have we seen an incredible change in behavior but so have our neighbors which have prompted them to ask who's been training our dogs. We appreciate the time that has been invested in Charlie and Madi.Michael Yessian
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November 2022 by Natalie A
Love the convenience of 7 days a week! Easy scheduling just know they are a little pricier than other vets but you get what you pay for
