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October 2023 by Maryssa
I had a loan officer pre-approve me one day then tell me I was denied a week later. What happened within that timeframe? Once the type of car I wanted was provided, I was denied a loan I was pre approved for due to being delinquent with Vibe. That is confusing as I have one CURRENT up to date loan along with a paid off auto loan. The loan officer ignored my calls and did not even resubmit me for more money (like i asked) until I was forced to come into the office. The rest of the faculty is great never had an issue with vibe. However, this is discriminatory lending practices which is ILLEGAL. I had a loan through vibe for 5 years NOT DELINQUENT. Yet, I am denied for delinquencies with vibe. HIGHLY unsatisfactory. Do not attempt to borrow money if you are YOUND and BLACK or just make sure you get a loan officer who cares about making it fair. I understand being denied from jump but to be pre-approved, told to look for a car, then told “oh we can’t give it to you”. I have something on my credit outside of vibe however two other loan officers approved me. So I wonder what the real discrepancy was. Will never be returning to get a loan when someone else will give it to me and won’t ignore my calls and emails. If you do choose vibe my loan officer Jeffery should be your last option if you’re anything like me.
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August 2023 by Jason Norgren
Very good trustworthy staff and always there to help me get what I need to get done
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July 2023 by Tracey Micol
Awful Credit Union! What you agree to sign your name at an office are not factual $5 fee turns into a $30 fee have to jump through hoops to change something on your app when you signed up originally for it in office well it doesn't work like that is what I'm told. Read the actual reviews that are on different sites not the five star rating they seem to portray. The only place I found five stars it's on their website when I tried to post the truth through the bird's eye website it would not allow me to post either or it just wouldn't acknowledge me. I think that says everything. It has a one-star rating not a five star that is misrepresentation and if they're blocking others then to me that is fraud
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July 2023 by Brea Zuniga
Customer service sucks. Debbie is the worst. She talks to you like a child or like I didn’t understand English. So rude and unpleasant. Avoid calling at all cost
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July 2023 by Evan Jones
It is a nice place and the works are very helpful and there for you
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July 2023 by Strong613
Always have had excellent experiences with Vibe!
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April 2023 by Kassie Moore
Vibe has been great to work with. The individual that we worked with for our mortgage, Amanda, is fantastic. She's always been very responsive and helpful. I asked her about a personal loan and she spoke to her coworker, Jeff, she informed him of our situation and transfered me to him. Jeff was quickly able to get the rest of the info that was needed and the loan was approved the same day! Excellent customer service!
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March 2023 by Quanesha Davis
I love vibe credit Union is the best they are very understanding very helpful. I have no complaints. I will recommend everybody to the bank with vibe credit Union, the best decision I’ve ever made in my life..
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February 2023 by Evan Scala
This is the vibe I frequently visit for anything the mobile app does not offer. Any issue I have they are always great to resolve. Would recommend ?
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December 2022 by Nancy Bacon
I'm very happy with the experience. It was very helpful and positive. I've been with you for many years and you've always helped me accomplish my goals. Thank you
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December 2022 by Margaret Gonzalez
We have been members of Vibe Credit Union for many years and love their superb customer service.
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October 2022 by Davide Anderson
Great bank and customer service. Always a pleasure dealing with the friendly people inside and drive thru!
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September 2022 by David Hall Jr.
Vibe Credit Union has provided great service from my point of contact through opening my accounts and a line of credit along with a credit card. The experience has been very good!
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June 2022 by ewanda george
I joined Vibe to build a relationship and my credit. I’ve been a member now for about 2 years and all I can say is Vibe is wonderful!!They will help you in any journey that you are trying to get to from personal loans, auto loans or credit cards. They put you first and really treat you like they care !!The team at Vibe is AWESOME!!I’m grateful for this experience!!
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June 2022 by Felicia Anderson
Poor customer service.Downhill since they switched from Oakland County Credit Union.To many inexperienced people working who give false information.I will be closing my account after almost 40 years.
