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August 2024 by Ralpheal
Not sure if they have new management here, apparently the old manager was terminated (who was a seemingly a cool guy) I use to always get my repairs here at reasonable prices.
I called the other day and they quoted me $763 for spark plugs. I don't know if the new manager is the guy from West Bloomfield Monro but if so it make sense, because there quotes are always over priced it's really just silly smh lol like know one is going for the quotes bro. Get your prices right so you can get more business like c'mon my man's lol
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August 2024 by william lollis
Fast friendly staff. I came to Monro with a new set of powder coated wheels and new tires to be mounted and balanced. They seemed knowledgeable when dropping off but on pick up I noticed they used clip on weights instead of adhesive ones. Not the first choice when working on powdered coated wheels because it will damage the coating and it did. Also the position of the weights is questionable. It's not typically practice to put the same size weights directly across from each other (inside & outside of rim). Also since installing the rims on my truck this afternoon. I've driven it once down the driveway then back into my garage and 4 of the many wheel wieghts have fallen off in the driveway. Again the staff was fast and pleasant to deal with. This is a lack of training. It's disappointing we looked forward to having these nice wheels on are 65 pickup now they're marred up.
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July 2024 by Eric Catlin
Will never go back spent 124 to have to wait a while hour to get my oil change because they didn’t have an oil filter so they had to call over to a different store.
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July 2024 by Matthew Kimler
Knowledgeable technicians. Very quick service.
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July 2024 by Gordon Briggs
Clean shop, good service, had tires replaced and an oil change. I will return in the future.
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May 2024 by Arkady Gralnik
Took forever for them to plug a tire and there was absolutely no one else in front of me and it cost $28 just to plug a tire. Most places charge 15 and some tire shops do it for free as a service so you'll come back to buy tires from them Unfortunately they were the only ones open And took full advantage Of that Period
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May 2024 by Carol Auiler
Gary and Caden at the Waterford location were both professional, friendly, and explained things throughly.
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May 2024 by Bonita Cameron
Was running low on oil. The attendant helped us get hood open topped off oil for no charge.??
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April 2024 by Brett H
These guys are great, they don't try to upsell you or lecture you, just do the work you ask then shake your hand on the way out.
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April 2024 by Michael Roberts
Very reputable tire installer took care of my Amazon bought tires mounted and balanced them. Did great and did it in a timely manner. Gary was very nice and professional about his work.
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March 2024 by Alicia Stephens
THEY DID NOT TIGHTEN MY LUG NUTS. Do not go here if you value your life. The incompetence and audacious behavior is shocking and I do not want any person to go through what I went through. NEVER. Go. Here. (and tell everyone you know.)
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March 2024 by J davis
The employees are really easy to deal with and are very helpful.
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March 2024 by shylynn jones
Company is very sexist an the tecs are not certified. Horrible company to be around I took my business to J & J towing an Auto repair.
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February 2024 by Jamie Rivera
Took my Nissan Rogue there 2 weeks ago for a second opinion to see if I needed a new control arm like the dealer said. They were right. The dealer quoted me around 1700 for the control arm and left cv axle. Gary- the manager said let me see if I can do better then the dealer price.I had just bought all new tires back in late 2022, because of the control arm being bad, it ruined my 2 front tires with premature tread ware. My tires were still under basic warranty for another 45,000 miles. For nail damage or stuff like that. Technically, they shouldn't have been covered for this bad control arm. They gave me 2 new tires at no charge.When all was said and done, Monro auto replaced the control arm, left cv axle, did a wheel alignment, and the tires for 1172 out the door. Gary the manager went out of his way to help me out, and saved me tons of money. My car only took a few hours. It drives so smooth now. I am so happy I had them do the work instead of the Nissan Dealer. I usually get all my work done at the dealer, this time, I'm glad I got a second opinion. So far so good.I would recommend this place, because I will always remember how Gary the shop manager helped me with the price. With inflation and how expensive everything is, that goes a long way. Not only did he not try to talk me into things I didn't need, he helped me on the price for the repairs. I highly recommend this place!
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February 2024 by David Hall Jr.
Service was excellent!
