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August 2024 by Andrea Ramirez
I have been calling and leaving voicemails in order to schedule a detail for 2 weeks. No one ever answers the phone or calls back and the online scheduler does not work. It never used to be an issue and the detailers do a great job. But now I cant make an appointment.
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August 2024 by Evelyn Coleman
It is very rare that I leave a review but I keep hoping my Imperial experience will improve. Today, I paid for tire shine to accompany the car wash and the tires still have so much dirt on them that it looks like they were never cleaned. The hood of car still has bird droppings. I paid for an interior cleaning as well. After the “cleaning” the dashboard was dusty and the center console had crumbs on it as if it was never touched. Even though Imperial is conveniently located, I can’t see myself paying for services from them again. I wish they had not purchased the car wash on Highland. The former place always did a thorough exterior cleaning if nothing else.
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August 2024 by Jean-Marc Guindon
Great place! (TCW)
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August 2024 by Luis Garcia
good service, they found a $50 bill in my vehicle and they returned it to me 100% honest
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August 2024 by GiWon Lee
Employees and service are great and perfect.
but my car is broke down, so i need to cancel my membership, but they never answer over 10 times calls and charged for it.
* after upload this review, I got refund for renewed membership.
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August 2024 by Walters Che Ndoh
Rubbish car wash, wash my but car still so dirty both in and out. And tires not shine even though I paid for
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August 2024 by Javier Lopez
Love the remodel!! Membership is the way to go !
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May 2024 by Danielle Lee
This car wash always does a good job getting my car clean. The service is hit or miss. I have dealt with a very friendly manager and I have dealt with a semi rude dryer that acted like he would rather be anywhere else. I would give it 3 and a half stars if it was possible. Service is very important to me.
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May 2024 by Beth Foster
Very friendly. Family owned. Clean, new equipment.
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April 2024 by Tania Marie
Imperial Auto Wash is An Excellent Place to Take Your Vehicle For Wash/ Dry! The Owners & Crew Are Very Nice & Helpful! Thank You Tom Jr. For Your GREAT Service Today! Tom Jr
Went Above and Beyond For Me!! I Appreciate it!! See You Soon! ? Have A Terrific Day! Tania
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April 2024 by Marc Fugett
Third time arriving before 6pm, third time closed. DO NOT BUY MEMBERSHIP AS THEY DON'T WANT BUSINESS.
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April 2024 by MoniQue Daniel
This is my go-to car wash, especially for the interior cleaning. They have the best prices and they are one of a kind.
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April 2024 by Jeff Radin
If I could rate it a Zero I would. New owners, they charge 12.00 for their silver wash what a rip off. They have no one drying at the end car came out soaking wet with soap all over it. I would have been better off at a do it yourself quarter wash. NEVER GOING BACK. If your looking to get ripped off, go there, buyer Beware
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March 2024 by Toni Kastanos
Damaged the roof rack on my car & 1st they said to buy a new bolt but now that they know it's not just a bolt they won't speak to me
As a reply to the owners, my roof rack isn't after-market & wasn't loose.
But thank you for only replying to me after I left a negative review & not the 3 messages I left after you gave me your personal cell phone number.
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March 2024 by Coats2Coates %
Friendly staff. Willing to assist and resolve issues. Full service detailing is pretty good
