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January 2024 by Trisha Mullin
I got a phone case for my son for Christmas.
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September 2023 by Daniel Phillips
The staff was very helpful and friendly!
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August 2023 by Daniel Phillip
The staff was very helpful and friendly!
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August 2023 by Shane Fike
Hey Liz great job selling me on a phone I love your personality and salesmanship
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May 2023 by Jacob G
Was able to get a new phone with an upgrade for a good price. Liz was very helpful, answered all my questions and made the switch very easy.
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May 2023 by First Last
I needed an Apple certified charging cable to use CarPlay with my iPhone 14 pro, third-party battery case. The amazing girl with the nose ring not only helped me find one but followed me to my car to make sure it worked. AMAZING customer service!
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April 2023 by Brian Vroman
I needed an Apple certified charging cable to use CarPlay with my iPhone 14 pro, third-party battery case. The amazing girl with the nose ring not only helped me find one but followed me to my car to make sure it worked. AMAZING customer service!
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February 2023 by Maria DeBarde
Knowledgeable, helpful, and friendly. Always great service.
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May 2022 by Jane C.
So I came to cricket store with all the green lights they open no contract were open 5G phone starting for free no one is here I called and left a message I went and got hungry Howie's and phone fixes store you're supposed to be open where are your employees you don't have employees that hire me it's not how you conduct business it's not how you get customers you lit up all green like Christmas and no one's there to answer the phone or the door? How do you expect a hire someone if there's no one there to hire them!? I haven't took a picture 149 telegraph road Monday through Friday 10:00 a.m. to 7:00 p.m. and it's 404 I'd like to know who the owner of this franchise is or if this is LLC and just corporate because someone needs to be notified that this is considered false advertisement cuz you're not open if you're not open you're not hiring if you have questions comments or concerns, please feel free to comment back I'm deeply dissatisfied
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January 2022 by La Turner
Young lady there did an amazing job getting my warranty my address changed because cricket is messed up and sent the phone to my address from 7 years ago which I had updated and I thought at any rate she got everything straight got my second line hooked up from my daughter I'm very very happy good job young lady
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November 2021 by Eric M.
Went in for a hotspot plan as I already had a nighthawk router. They sold me a plan without my router and used an IMEI number they pulled from the back room. They told me that all should be ok as I'm coming from AT&T and all I would have to do is insert the card then activate online. Drove 30 min home and tried to activate online but it said I needed to go back to the store to activate it. I drove back the next day and the the associate on duty was rude and told me I must be in the wrong place as there was no man work yesterday. FYI it turned out to be here manager. Long story short she kept telling me the hotspot had to be unlocked and I kept telling her I have an unlock code and the guy yesterday told me I didn't need it. She didn't listen and said she felt threatened by me and asked me to leave the store so I did. I called Criket and they told me the IMEI was set to another device. They fixed and tried pushing again to me, but still no luck getting it to connect. Cricket said to try another store and they would have a supervisor call back in 20 min. No call back so I drove to another store in flint. They told me that all looks good, I figured out the other problem myself, the APN in the hotspot had to be set to Crickets network ndo. This store has very poor service, rude associate, go to flint store if you want better service.
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October 2021 by Nancy Springstube
Very helpful shopping experience. Always friendly and quick to help.
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September 2021 by Frank Meade
Andrea was great she helped me upgrade my phone
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August 2021 by Ashley Gerlach
They were so helpful and super friendly. Brooke helped me out. I am glad I came to this store
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August 2021 by Kate Gardner
I went into the Waterford cricket store today and brook was very nice and helpful
