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“Always have the answer to fit my needs from a financial standpoint. Most issues can be handled quickly with the tellers. Walk-ins are welcome, someone is available for you.”
“Not only was my experience with getting a credit card easy and fast, the Vibe Credit Union staff was patient, kind and understanding with my circumstances and got me approved within minutes, so that I can build my credit. I would recommend Vibe Credit Union to everyone that is looking for a trusting relationship with their bank to get their financial goals accomplished.Great job guys!!!!!Kindest regards, Tegan.”
“Every experience I have had inside both Waterford locations, the Highland Rd-M59 and Dixie Hwy locations have always provided the best quality service.The staff always make sure to great me promptly and all have a great attitude every single time I go into either one of these locations!”
“The branch manager , Anna , and entire staff are welcoming , courteous, and informative. I feel secure financially banking and doing business here.I had a question re: mobile app and the Vibe agent (Laurie) via phone was awesome also , solved both issues I had and was super friendly AND knowledgeable. 5 Stars at VIbe Credit Union”
“I had a problem with unauthorized charges on my account. I spoke with Marielle on the phone and she started the process of getting those charges reversed. When I came into the office to get a new card Marielle helped me again. She was friendly and very helpful.”
“In reference to the Waterford branch - great experience! I am glad I walked in to inquire and open an account.With need of having a local brick and mortar banking location to go into, knew I was going to have some issues with a background of life struggles.However, I was treated with respect and a banking rep that was willing to work with me and make it so I could have an account open. Will take a little time to build up a banking history and open other accounts with the C. U., what a pleasure to be welcomed and allow me a chance. And to spend time with and for me to be able to be a memberA+ experience for me.”
“I went there with a friend who has an account and the way that they used the personal touch to assist her with her banking needs, with another member who appeared to have a hard time managing her account and her mother's, convinced that this place is much more than a credit union. It's family.”
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“Credit Union One is a credit union that I have had an account for many years. I like that it is a local institution. I recently added a credit card to my account. It was a smooth and easy process.”