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December 2023 by Judy Murray
Convenient, I have been a credit union member for years and enjoy the perks that a credit union can provide. The wait was a little long come into the branch as they only had one person able to do anything other than transfers and withdrawal options. Everyone is pleasant and professional
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December 2023 by Jacqueline Alguweiri
I had to come to the bank due to a fraud alert I received and both the drive thru teller as well as Darius Davis were very customer oriented, helpful, polite and professional. All companies should be so lucky to have 2 workers like these working for them.
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December 2023 by Alexis Davis
Best credit union bank I ever been with. They are friendly and very helpful to their customers. I’m proud to be a member with credit union one.
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December 2023 by Mary Robertoy
My Teller was awesome and made sure that the withdrawal amount was exact (it was Christmas specific, so a certain number of $50 dollar bills, $20 dollar bills, etc.).
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December 2023 by Sue Harrington
Alec was awesome! I came in Monday morning, right when they opened, before he was even able to drink his coffee, wow, yep, I was "that customer," LOL! I had two things to attend to, IRA transfer request to an outside company and a CD renewal, and he handled them beautifully and efficiently, and with incredible patience considering he hadn't finished his morning coffee yet!
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October 2023 by Robert Smith
Disappointing !!! ATM not working again! Its just a matter of time before I switch to another credit union. Its obvious you're not going to update this branch I go to.
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September 2023 by Myron Miller
I rarely visit a branch in person, so I wasn't expecting immediate help with an atypical request. They had everything lined up and completed in just a few minutes. Entirely satisfied.
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September 2023 by Delmer Anderson
Representative was exceptionally informative and explained in detail the many advantages of Credit Union One membership.
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September 2023 by Robert Gutowski
Been with CU1 for years but it might be time to move on. Don't typically have to use the branch often but when I do, it rarely open in Waterford.
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July 2023 by Jennifer Watz
Kathleen helped us with all our needs and was wonderful. The branch is nice and the service was great!
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July 2023 by Gilbert Jackson
I have always been treated with kind and helpful service. Keep up the good work!!!
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June 2023 by James Fortune
After trying to help a woman cash a check, the check was reported as forged. Bank of America closed my 30 year old account. Credit Union One was willing to let me open an account and I will be depositing my SS checks there.
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May 2023 by Ann Herr
Everything is always great and everyone is so friendly and helpful.
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May 2023 by Carl Cifka
Communication was excellent! CU One has great customer service and they respond quickly. Everybody I delt with, whether via phone, or in person, was incredibly professional and well trained.
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May 2023 by Beth Mann
I love CU One and tell all my friends to go there. However, I have an ongoing issue. Because I have had my debit card hacked several times and my identity stolen, I have a password on my account. Many time I have not been asked to give this information. Yesterday was one of those days.
