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October 2023 by Google user
I love the budget at the Oakland County Airport you always get great service with a smile it always brightens my day and the vehicles are always gassed up and ready to go thank you budget
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October 2022 by Jami Bennett
The guys at this location are incredibly helpful and patient. I have rented cars here multiple times and have had an awesome experience each time. They go above and beyond every time! Thanks guys!!
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January 2022 by Queen Rahmani LeDux
Staff always polite and friendly. Quick and easy process. Never crowded. Vinson was awesome he got me in a 4 wheel drive so I would be safe in bad weather. They have earned a loyal customer. This is my go to spot from now on!Update: 6 weeks later my car is still in the shop and i had to extend my rental. I would give 10 stars if i could. Vince did everything to lower my costs and kept me in a 4 wheel drive vehicle. I highly recommend this location! They made a very stressful situation less stressful for me.
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November 2021 by Janet Jones
Credit card, debit card, and was asked for , gave it to them ,do I have insurance on my personal car , oh driving license also but wait there is more her BLK...
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December 2020 by Mark Labarge
Over charged my card 200.00 dollars. Don't use them if you have other choices.
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November 2020 by Gina Paese
First time renting a vehicle. My trip was cut short by a day therefore I didn't need the vehicle so I turned in the car a day early. Budget would not refund the daily car rental. I prepaid for the rental. For those who pre pay you will not be reimbursed if you return early ?
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October 2020 by Josie Cervantes
We had a great experience with Donna and Budget Car Rental. The price was great, the car was clean. We will rent from Donna again! Thank you
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August 2020 by Craig M
Fast professional. Excellent experience from employees to vehicle. Will rent here again.
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July 2020 by Robert Hollon
Allowed me to make a rental online, I called and asked an operator days prior if credit card was needed-I was told no. I went in today and they said I needed a credit card. The guy said. It lets you online I don't know.
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July 2020 by Robert Randolph
Great people and staff
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January 2020 by Nicholas Rivera
Very fast service when I needed it most. Thank you for your help
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January 2019 by Kimberly B
AFTER returning the rental car in perfect condition, the rental fee was more than the printed contract showed. And they did indeed bill my card for the greater difference, only saying it is 'policy'. I could not refuse the difference because they already had my card on file, from when I picked up the car. BAD BUSINESS.
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May 2018 by Tal Sweet
Friendly and efficient staff, clean and new vehicle.
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April 2018 by Soulful Pisces Channel
I am so pissed I made a rental reservation a day prior two hours to make sure everything would be smooth as I knew I was on lunch. However, I get there an they tell my I have to have an additional fee that no one at the 800# decided to tell me. No one was will to fix the issue they created. Just sorry here is your money...meanwhile I was left with no car and no way back to work. I swear I will never rent from them again. We used to use them every time we went out of town or needed a rental car.
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September 2017 by Michael Dunbar
Just returned from fleeing Hurricane Irma had to rent a car because all flights out were canceled. Had to drive whole family back 20hrs. Get back to turn in rental car. Arrived 1 hr early to turn in but they were closed waited 1 1/2 to open. They said my car was 1 hr late and charged me $103 late fee. Called customer support no help. $540 for 2 day + 1hr?
