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May 2024 by Denise Gallegos
I went in with my new iPhone 14 and my current phone. I wanted to activate my new phone. I went in and the person who “helped us” was a white lady with red hair. First, she didn’t even acknowledge us at the store, then she didn’t even knew what she was doing. She deactivated my current phone and didn’t know how to activate my new phone. She was googling how to activate my phone on my search bar. Then she called boost and had a very nasty attitude with the representative and myself….
So she left me without an active working phone,
And she just said “ you’re going to have to go somewhere else, it’s not my problem” so there I was without a phone for the day/night because it was close o closing time and I had to wait until the next day. You need to replace her with her nasty attitude.
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January 2024 by Sue Cork
Just love this phone company
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January 2024 by One Piece
Great ?
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November 2023 by synthonaplinth
This review is a couple of years old but wanted to give props to Larry. I purchased an upgraded phone back in 2021 and he went above and beyond to make sure everything was functional before my drive home.
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September 2023 by L L
Excellent customer service!
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July 2023 by Dan Anderson
Larry is the man, extremely helpful, patient and kind! I'll only visit this location. Thank you so much
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June 2023 by Kathy Steele
We've had very good experiences at this location. Other locations gave us the run around. This one was straight forward and very helpful. But the best employee at this location was Larry, he went above and beyond to help my son get his phone going and get it on the plan we were trying for. Thank you so much to Larry.
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June 2023 by Devon Steele
The employees who have helped me have been incredibly nice, but one employee, Larry, went above and beyond to help me solve my problem.
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June 2023 by earma bledsoe
My favorite people
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November 2021 by Willie Simon
Larry is always a pleasure to Making things right he goes above and beyond his duties.
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October 2021 by Pete Bedigian
I was informed by boost I had to update my phone. I went to the boost mobile in the Highlander square plaza in Waterford. Larry was fanominal, he explained why I had to change phone then went over all my options and gave me a great deal. I walked out of there wishing I found him years ago. Can't go wrong.
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September 2021 by Derek Gibson
If you are looking for %100 customer satisfaction go to this location and see LARRY, the man knows what he's doing when it comes to phone services. I've had issues with boost employees not knowing anything about the services in the past. Larry was very fast and efficient also was able to help multiple customers at once!
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July 2021 by Mark Dean
Great place to go if you need a phone!
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June 2021 by Tony T
Returned faulty equipment with no problems
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June 2021 by Zuri Golden
I paid my $80 phone bill before going to boost to get a new phone. I was told I could buy a $169 phone for $15 down and $7 a month. I was happy with the deal until I looked at my bank account and realized Boost withdrew two charges - one for $34.54 and another for $24.54...Besides the deception and not revealing the full chargesI'm constantly given reminders of how much data I've used and my phone is slowed to a snail's pace for my unlimited data package. I'm switching plans.
