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“Shoutout to Stephanie, the Teller who assisted us at this location, as she was amazing. She made the experience completely seamless and was professional, friendly and efficient. I would highly recommend this location for your needs.”
“Every transaction that I’ve done here has been smooth and easy!!. Everyone I have spoken to has been very helpful and knowledgeable. I couldn’t be happier with Vibe Credit Union”
“Absolutely AMAZINGLY AWESOME EVERY TIME! Spot on efficient! Knowledgeable! Guaranteed a smile and not forced. I’m very appreciative of ALL & EVERYTHING they do!”
“I just got off the phone with Bria and the manger Wendy at the Waterford location and they absolutely made my day! I just needed a little help but the 8 minute conversation not only made my day but put a huge smile on my face. It’s been a rough couple of weeks but their help completely changed my mindset. Thanks guys!! I appreciate you!”
“What a great branch! Nikki was a tremendous amount of help with getting all the Information I needed for my buisness along with getting my son his first account opened.
She truly went above and beyond! We are so grateful thank you for the great experience!”
“I’ve been customer at this branch for over 20 years. All employees at this branch are very helpful. And nice. If there’s any problem, they always help me resolve the issue quickly.. especially Sally and Jill who has been working there for a long time. Great customer experience for many years would never go anywhere in any other branch.”
“Went in to open an account and the staff were super friendly and helpful, chatted with the branch manager Zack and he was very insightful and charming. Looking forward to coming back in.”
“Both Dwight and Kenna have been a pleasure to deal with here. The hours of this branch allowing later times during the week (until 6) along with weekend hours help make it easy to get the help you need! Flagstar's website may have some login issues from time to time but that is not the fault of this location. They are awesome here!”
“I had some issues to resolve from my mother recently passing away. I contacted Micha a couple times for help. She got back to me very quickly with my questions and gave me clear instructions of what I could & couldn't do next. It was nice to have someone be their, to guide me through.Thank You Micha”
“We've have many different accounts at nearly every major bank in the area (smaller banks as well). Nothing compares to the service we receive at the Waterford Branch at 7070 Highland road. So friendly, kind, and give you a personalized service that even small credit unions can't match up with. From the Manager to all the tellers, they are some of the nicest people you'll come across not just in banking, but in life. Proud to be a member of Comerica thanks to this branch.”
“Long story short, I went from the ATM to inside back to the ATM then back inside. It wasn't anyone's fault, for some reason my card just wasn't working in the ATM. I was very flustered and overwhelmed because I needed to get this errand done immediately. Between the two times inside, it was two different women who helped me. They were both very patient and understanding. They took their time trying to help me figure it out. I have already called up there to put in a compliment to them to the manager. I also wanted to leave this review. They are great!”
“I went there with a friend who has an account and the way that they used the personal touch to assist her with her banking needs, with another member who appeared to have a hard time managing her account and her mother's, convinced that this place is much more than a credit union. It's family.”
“This place does a good job trying to deal with other closed locations. Went to open another savings account and Cathy hackett was great i was a bit frustrated and she fixed the situation . They always have a good attitude even if you don't.”
“My son came in 6/29 to open his first checking account and Leslie Johnson was absolutely fantastic with helping him get it set up. She was so kind and put him at ease and helped him get everything squared away. If you ever have to get any help there she is the one to see. She was awesome!!”
“The people here are very friendly and knowledgeable. Had the opportunity to work with Aaron, Robert and Gail on different occasions. My mother has been a long time customer and states it is pleasure to come to this branch bc the staff is so sincere. Thank you.”
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“Credit Union one is a great Credit Union the people there are outstanding. They’re always very kind and very patient since I’m 70 years old. I need somebody to walk me through things and they always do.”