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February 2024 by Deb Bush
Everyone here is very friendly and helpful. Hector was especially helpful to me. He replaced my windshield fluid reservoir cap, and topped off my oil. He went above and beyond, and I really appreciated how friendly and helpful he was.
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February 2024 by Robert Mio
Put my wipers on for me
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January 2024 by Suzanne Pokley
Daryl was so very helpful!!!! It was so cold outside and he came right out and checked my brake light problem and changed the bulb so quickly. Highly recommend stopping here!!!!
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January 2024 by Kristin Guibord
I came in on Saturday because my check engine light was on. I didn’t catch the gentleman’s name that helped me but he was maybe in his 20’s with curly hair. He went above and beyond trying to help me. Today, still having the same issue I returned to the store and Oscar went above and beyond to help me. Thank you so much guys, what a kind and caring staff. It’s very nice going somewhere where people are in such positive spirits and really going above and beyond. I am a business owner myself and rely on my car daily, all day. One day down would be a terrible thing for any one of course, but for me I have a lot of people counting on me. So thanks again Oscar, curly haired guy (my apologies for not knowing your name) I truly truly appreciate you both and your kindness.
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January 2024 by Katy Lawson
The staff here are awesome, knowledgeable, and very kind.
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January 2024 by Patricia Leitch
Jerald at the Highland Rd store was very helpful on this subzero weather. He replaced the passenger side wiper with a smile. Highly recommend this store and its staff.
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January 2024 by user452516
Awesome customer service!! Jerald did a great job assisting me with my battery!! Keep up the good work!!! Highly recommended!!
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December 2023 by leslie strang
Aiden was great
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November 2023 by Dee McGowen
This young man named Oscar went above and beyond for over 45 minutes trying to remove my battery. I cannot thank him enough! I greatly appreciate his help that goes above and beyond! You should be very lucky to have him as an employee! Thank you. Oscar!
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November 2023 by PaPa Jeeper
Clean store very good service
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November 2023 by David Goodley
I recently had to do a warranty return for an incorrect battery type for my car after we started to have electrical issues. They took the old battery and swapped us up to the correct battery, no questions asked. Maya was fantastic, friendly and very helpful.
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October 2023 by Michael Crossley
I came into the Waterford auto zone to get a CV axel for my truck and Maya didn’t just help me out to find the right part. (no one else could get it right) Not only did she find me the right part she also went above and beyond to call the store that did have my part, just to make sure they had it there in stock. Maya is a very sweet and knowledgeable person and I appreciate her for getting it right the first time!
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October 2023 by Laniece Dotson
KENNNNNN!!!!!! Omg Ken is definitely amazing at what he does. I came in for a battery issue (or so I thought) and he told me the real problem and fixed it for me rite away and did a check and everything came back excellent. Thank you so much Ken.
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October 2023 by Jim Long
10.2.23 @ 5:30, I stopped in due to an engine light on. A young lady put the scan on and ran the report (great job). Another worker explained the code and what was needed to fix it. I purchased the part and he took two minutes to install it. What a relief and help it was. I forgot to get their names, but they were the ones working at that time. As I was waiting my turn to be waited on I Listened to them help each customer with great service. They did a wonderful job. I'm glad I went there. Thanks to those two employees.
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September 2023 by 3.5
This is the only location I will be going through, moving forward! The team is amazing and more than willing to help with whatever questions and concerns I have, quickly. Mars helped me with so many different questions I had all within 5 min.