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September 2023 by Edgar
Cheryl went above and beyond and was able to get me a great quote she was extremely helpful she always had an answer to several of my questions and made sure I wasn’t confused and understood everything perfectly.
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August 2023 by Grant Dervishi
My wife and I have been his customers for the last two years. I recommended my customers to him and they signed up for homeowners as well. The ladies that work in the office are very helpful and friendly.
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August 2023 by Rose
Jennifer our agent has been very helpful and is such a sweet person...
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May 2022 by Pat
I love the lady there she is so full of life and very happy I wouldn't mind just sitting there around her energy her Ora is brilliant and bright
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February 2022 by Steve Reid
They have the best customer service of any insurance agency I have ever had. I highly recommend Jon Gilroy. They are friendly and always looking out for your best interest.
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February 2022 by Lisa Stoll
AAA is the absolute BEST insurance!!! Do yourself a favor and go see Jon, he handles everything, he is super fast, responsive and trustworthy. He makes insurance so easy and hassle free. I wouldn’t go anywhere else, ever!!!
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January 2022 by Katie P.
This agency goes out of their way to make their customers happy. I had a frustrating experience recently regarding AAA and the owner of the agency not only reached out to me to explain the misunderstanding , but went above and beyond to turn around a very stressful situation.
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December 2021 by Nick Kuusisto
I contacted Jon after poor service from another AAA agent. He responded almost immediately with questions and info that the prior office had never even discussed.24 hours after my initial email all of our policies were moved over to his office and our homeowners alone was reduced by over $500. I'd highly recommend reaching out for great communication and attention, on top of money saving knowledge and effort.
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December 2021 by Debadeep Pharikal
Kristen is the best agent I ever met. She always strives for customer satisfaction and ready to take extra steps. That made AAA Waterford - Jon Gilroy Insurance Agency successful for what they do.
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December 2021 by Cassi Mott
Very hot insurance agent named Will works there and is always helpful. Called him while pulled over and he texted me my proof of insurance!
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November 2021 by Cheyenne Paonessa
Wow! After having a pretty poor customer service experience with my prior insurance company, I was referred to Jon. He was very kind, quick to help me out, and I was able to get great car and home insurance rates! He explained everything very thorough as well. I’m super happy I switched to AAA.
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November 2021 by Sean Stalker
Terrible service sold me a insurance policy then didn't put my health insurance card on file so insurance premium went up when I was out of town came home to no insurance called lady that works there was very rude had to call back to talk to someone else very unprofessional service and without insurance after I paid $1200 plus for a 6 month policy and they had my health insurance on file from my past policy what a joke i do not recommend anybody going here unless you want attitude and a lose of time and money.
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March 2021 by Kyle Rexford
Very professional, kind and helpful. Jon and his associates took very good care of me. Called to have another vehicle added to my policy and it was quick and easy! Not to mention cheap! I would recommend them to anyone looking for insurance!
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March 2021 by Mike Mojica
They respond very quickly with my insurance needs. Always professional and finding ways to save me money with the correct type of coverage that fits my budget. The staff here are always nice and willing to help. Would always recommend using their services to my friends and family.
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November 2020 by Michael Cantore
Jon helped me out with my home and auto insurance and made it the most stress-free experience you could ask for paired with great rates! Most recently, he was able to add another vehicle I ended up purchasing on a day I had not planned for and turned my documents around so quickly you would think he had them prepared for weeks! Jon’s response time is impeccable in a day and age where you have to wait for people to feel like doing a good job.Thanks for all your help! We’ll continue to spread the word of a great agency!
