Suburban Ford of Romeo

Hours: Suburban Ford of Romeo is a reliable dealership that offers a wide selection of new and used vehicles, including cars, trucks, and SUVs. Located in Washington, MI, the dealership serves customers in the area and is known for its friendly and helpful staff. Customers appreciate the patience and friendliness of the service counter team, which makes visits more pleasant. The service department is a popular choice for oil changes, brake repairs, tire services, and general car maintenance, with a large stock of genuine parts and accessories available. Recent reviews highlight improvements in communication and efficiency, especially with the service advisor, leading to a positive experience for some customers. For instance, one customer praised the staff for being effective in scheduling appointments and accommodating their needs after previous bad experiences. However, other reviews mention delays and longer-than-expected repair times, particularly when parts are delayed or technicians are out sick, which can test patience. The dealership also excels in vehicle sales, with customers noting smooth purchasing experiences and helpful sales representatives. One customer purchased two vehicles after a great interaction with a salesperson, and another praised a different sales associate for their assistance during the leasing process. Overall, Suburban Ford of Romeo is recognized for its good customer service, helpful staff, and a wide range of vehicles, making it a solid choice for those in the market for a Ford vehicle or needing vehicle maintenance.

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1. Washington, Michigan