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June 2024 by Chris Krupa
A USELESS Branch of the Chain
Was rejected service & given no reason of why. I simply told them they better find one because customers will ask. It should make no difference as to how or what I’m dressed as. People of lesser statute are treated better. This branch is very lucky I’m not making a call to the BBB tonight.
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February 2024 by Chris Sokana
I tried to have a prescription transferred from another rite aid store for my 3 year old and was told there closing in 5 minutes no consideration pharmacist could care less
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October 2023 by Mark Labancz
Store is always clean. I wish they'd carry a wider variety of grocery items.
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February 2023 by Elaine Afton
Very disappointed in my experience at the pharmacy two days ago. My daughter had just had oral surgery that morning and the surgeon prescribed a few hydrocodone pills for pain. I came to Rite Aid after the CVS two miles north said there was a manufacturer shortage and they could not fill it. I had asked the doctor's office to send the prescription over to Rite Aid and there were difficulties in getting it there. The pharmacy staff did not attempt to assist with the doctor's office except for one call where the doctor's office told me they were told by the pharmacy the meds were not in stock (which resulted in a further delay to get the script over to the pharmacy). Pharmacy staff denied saying this and instead said the doctor's office was not able to verbally give them the information they needed to check to see if they had it. Completely confusing. After nearly two hours, the pharmacy finally filled the prescription, but not before throwing up what I believe were roadblocks in hopes that I would leave the store and they would not have to fill an opioid. On a follow-up call with the doctor's office, they told me that they could hear the pharmacy staff speaking to me over my phone, and they could not believe the rude tone and lack of helpfulness. It seems that my experience was the talk of their office. I am sure there are extra rules to follow when dispensing certain types of medications, but that doesn't excuse a business for treating a customer in this manner.
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February 2023 by Timothy Gilbert
Ally and Ken, are 2 very capable pharmacists and managers, they’re very helpful and efficient, with minimal wait time on refills. Highly recommend the Washington Township branch for all your personal care and prescription drug needs!
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November 2022 by Mike Tremblay
Great service - Friendly service with a smile. Competitive pharma pricing.
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August 2022 by kevin d
First, let me say the staff at the store are awesome. Always friendly and professional. But the condition of the exterior building is shameful. It’s been in poor condition all summer. It’s very disappointing and disrespectful to the local residents.
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November 2021 by kelsey kornilov
The pharmacist Ken did both of my COVID shots and it was the most seem less experience especially being terrified of shots. Give that man a raise!!
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October 2021 by Chris
Store manager chases people around with masks to wear. He also doesn't allow free speech in the store. Terrible leadership. Also asked the pharmacy for MSDS sheets on the vaccines. They do not have and will not provide.
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April 2021 by Kathy Draper
Pharmacy is always extremely helpful and even hard to get medication they will order and stock it if on going.
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March 2021 by Lisa Bella
I have never seen or heard of such a horrible way for a covid test in my life and these people should be accountable. My frien had a covid test done thru drive thru 10 DAYS AGO!!! THEY NEVER CALLED HER SHE HAD TO CALL TGEM GO SIT IN THERE PARKING LOT FOR 45 MINUTES YO BE TOLD SHE NEEDED TO RAKE ANOTHRR ONE, SO SO UNPROFESSIONAL so just to let you know its not a big deal to rite aid on van Dykee I could go on but its not worth it I just needed to say this cause she still doesn't even know if she had it or not. Great first response team there. Thanks fir your concern
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February 2021 by Jimi Hendrix
I love Rite Aid Van Dyke in Washington. Staff is terrific...I wouldn't go anywhere elase...
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November 2018 by Taylor Valli
Never really had a problem before but last two times I've been pharmacy has been extremely rude. I will definitely be going else where.
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July 2018 by Carol Grenkowitz
Drive thru is easy to access and very convienent. Usually not more than a 2 minute wait.
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June 2018 by jessica deblauwe
I love rite aid the girl that works at the one in 29 mile she was very helpful