“I had an issue with an Internet router return. The manager Zia went out of his way to personally look into the issue. The customer service was very nice. I appreciate the personal help he provided.”
“The staff at the UPS Store on Livernois in Rochester Hills are always courteous, knowledgeable and professional. Great success with mailing packages, letters, etc… from here - I highly recommend.”
“Exceptional, Helpful and Professional Staff. Everyone was very accommodating. Thank you all for excellent customer care as we had an issue and the staff and manager worked with us to resolve it. You are greatly appreciated.”
“Great UPS store. The team is very helpful and polite. This is the only place I will drop off packaged because of the level of professionalism & consistency. Thank you team for all your help!”
“Commercial Graphics does excellent work! We are soooo happy. After shopping around, we found them to also have the best quote for our needs. The turnaround time was also great. We will bring everything and anything to Commercial Graphics and highly recommend them!!!”
“The store was VERY very Pre-Christmas BusyYet, Ian was so kind so thorough & patient.I was shipping 2 items to two different states & had 5 Amazon Returns he did it all with JOYIan explained each & every receipt , stapled them & circled tracking numbershe was the COMPLETE Package & did it with ExcellenceWith GratitudeBarnabasFor what its worth, shipped on a Wednesday, both gifts arrived 2 days later on a Friday#WOW”
“Came in late in the day with a project needing completed quickly. They were so helpful and went over and above that make sure we got what we needed with a request that wasn't straight forward. The project came out better than expected, would not hesitate to utilize their services again and would 100% recommend to others.”
“I am writing this review in the summer of 2024 and noting that the current staff is much better than the former staff. I have been going to the UPS store regularly for several years. My experience with the former staff was not good at all. The current team that runs this store is very polite and hard-working. With Amazon and all of the online shopping that goes on in today's world, the volume for these workers is very high and demanding. This team handles these challenges far better than any other team I have seen in the past.”
“Very helpful and efficient. They will help you quickly without having to wait in line, and will assist with mailing and additional paper work without charging you an extra fee. Would come here again”
“I was treated with respect and shown to what I was looking for, but the gentleman who helped me was good natured and took me right to what I wanted and made sure that it was available for purchase. He brought it to the counter and wrote me up. He even explained the new points system. woo hoo!!! I love this store. Now more than ever since they have updated so many of the isles and programs!”
“Antonio and Shane are absolutely amazing. Every time I come in, regardless of whether it's to ship a package, print business cards, custom signs, or even my Valentine's Day(any holiday) cards or even simple print jobs; they both always make me feel welcome, address any and all questions I have and give great advice for layouts.The only time I was ever unsatisfied; which was because of my poor graphic skills, they calmly asked questions in regards to why I was unhappy with the product and then they went way above and beyond to help me create what I was trying to create.They are amazing all stars and everyone should come see them. They are the best!Thank you both so much!!!!!! ?You make all printing and shipping easy and dare I say fun.”
“Just got some of the best service ever from Renee, had business issue where we needed signs to be printed up on the fly and Renee came through in the clutch Iike a champ.”
“I recently went into FedEx to have a collage picture printed out for my daughter’s grad party and Ben was so helpful! I was so indecisive on what size I wanted, he was very patient and offered a plethora of options. His customer service was top tier.”
“The UPS store owner Niko has gone above and beyond in assisting us resolving a claim involving damaged item during transit. The long process would have been even longer if it weren’t for his decision to get involved in a big way. His kind assistance in this matter is very much appreciated!”
“This is conveniently located inside Walmart. Marlene is the hardest working person I’ve seen. She really keeps clients moving. Super kind and nice and explained a few services. Very professional and courteous!”
“I have NEVER had a bad experience here. Each person gives you 100%of their attention while assisting you. I won't go to any other UPS store because of the high quality customer service and the multitude of products at hand! Thank you to each and everyone of these dedicated employees! You are most appreciated!!”