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“Jenna was great today, handling all the questions about the T Mobile tower outages. Very patient and showed me how to set up wifi calling to stay in touch with my mom who is currently in a rehab facility. Gave me some peace of mind. Great customer service!!”
“Marcus was excellent!!! I was dreading turning in my phone and trading providers, but he made the experience seem less and very successful. I appreciate all his efforts!!”
“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“Michael K, the manager, was so helpful! Really made the process of upgrading my phone and transferring all my data seamless and easy. He multi-tasks well in helping other customers at the same time.”
“Very friendly team at the Shelby Twp location on 26 mile and Van Dyke. Went in with several questions and the team was very willing and eager to help me. I will be sending everyone I know to this location.”
“Nash Mike and Derrick provided the absolute best help when I came in for my issue what happened was my family and I were going on a road trip and their was this big ole raccoon on the side walk so I put my phone out the window of the car to take a picture and dropped it and two cars ran over my phone insane right! I was able to quickly go to the Att store and Nash Mike and Derrick were able to get me a new phone quickly with all my data on it took only 30 minutes amazing service love these guys will be sending people their way”
“We had a really great experience at this location-which is not easy to do when it comes to Verizon! Austin is absolutely fabulous. He's knowledgeable, helpful and very sweet.”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“Shoutout to BRENDAN! He is the biggest asset to the ATT brand. He helped fix the mess customer service put us in with ease. Highly recommend this place!! He was knowledgeable, understanding and helpful! We appreciate you and hopefully ATT can appreciate this man by giving him a raise he deserves it!!!”
“The last 10 years I have been going to this Metro PCS. I trust Greg to be straight & honest with me. Every time I walk in he remembers me, doesn't matter if its been 4 years. We got new phones this last week & as always is so patient. He was busy & still talked to everyone & remembered other people as well as they walked in. I go here because metro is a good deal and Greg period.”
10AM - 7PM
16320 26 Mile Rd, Macomb
Mobile Phones
“My wife and I have always received excellent service here. I was in yesterday to upgrade to the iPhone 15 Pro, and Fadi was awesome in explaining everything clearly and actually made it a fun experience. Thank you!”
“Had a successful experience at ATT, with Yousif Romaya. He had great solutions, and options for us taht helped us save money on our bill and looked at options for how to save in the future”
10AM - 8PM
13655 Hall Rd, Shelby
Mobile Phones
“Came in to pick up a new z fold 6. Kristen was quick to help and was able to answer all of my questions. She recommended some great accessories and had us all packed up and out the door again as quick as could be as we had another appointment to get to. Would recommend this location to everyone. Tons better than the lame service we were used to at Verizon!”
“Mark is awesome. I went into the store numerous times for information and to make different changes to the account. He was always professional and helpful. By far the best Metro store!!!”
“it's a long story but I'll try to make it short. I decided to switch from Google fi back to Metro PCS. After following all the instructions at home I was unable to connect. I went to this store and received five star service from Sam the retail store manager. He fixed the problem for me and made me feel totally at home. I would recommend this store to everyone. thank you for helping me out! P.S. They are offering a fantastic deal at this time. Don't know how long it's going to last but it's definitely worth checking it out.”
10AM - 7PM
20759 Hall Rd, Macomb
Mobile Phones
“Fantastic service on Feb 15th, 2024. Randy made sure my experience was great and was able to help me upgrade my phone in a way I could afford.
A couple of older ladies came in after I did, while I was out at my car waiting for my phone to transfer all my data. When I came back in, they rudely accused Randy of helping me before them, thinking I had just come in. Randy still acted professionally and explained the situation, but they didn't care to wait 10 extra minutes for some reason.
I definitely recommend this location for any Verizon customers or anyone thinking of switching to Verizon.”
“My Samsung S22 Ultra was utterly destroyed. They gave me a fair price, were very knowledgeable and professional, and very timely and accurate with their service repair time. I'd definitely recommend over any other phone reapir.”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
“If you are considering going to this store, you are in for the most wonderful experience. A lady named Val took fabulous care of both myself and my husband. He is 80 and I am 77. She helped us find the right phone that works fabulously by the way, and transferred everything just the way I needed it. I am vision impaired and she was so very very patient! Thank you Val I hope many people are able to take advantage of your wonderful hospitality and kindness.”
“Omi was very helpful, more than patient with a very rude customer in front of me and did a great job of multi-tasking in an attempt to help as many customers as possible. Thank You!!”
“Very friendly people, very helpful. Didn't pressure me to buy a phone, instead talked me through my problem. Went out of their way to make sure I was satisfied. I recommend this place very highly.”
“I highly recommend this T-Mobile location! Romeo & George here are incredibly helpful and attentive. Between helping figure out how to get a replacement phone at 9 months pregnant to assisting with plan questions and adding a line, they’ve been great.”
“This store has gone above and beyond to the call of duty for my family! We take advantage of the curbside pickup service because I have a weaker immune system than most, and we are amazed at the speed and accuracy that our orders are ready, and how quickly they are at our vehicle when we arrive. On several occasions we tried to tip the representative handling our order and they refused to accept it! When we do have to go inside the store to get an item, there are always clean carts waiting for us and the checkout lines are fast and efficient! You folks are doing an amazing job, especially with the feeling that the staff is always working on keeping the store clean and as safe as a place can be under these circumstances!!!! Keep up the great work, there are a lot of people that appreciate the work that you are doing to help keep us safe!!!! I hope that all of you at the Rochester Hills Target Have A Safe And Happy New Year!!!!!! From Rob H And Family”
10AM - 8PM
18317 Hall Rd, Macomb
Mobile Phones
“Karen the Mgr, was extremely helpful in setting up my new phone and answering all questions in a very knowledgeable and professional manner. We were with her for 2hrs
She treated us wonderfully. While helping us she was multitasking with other customers.it was a good experience.”
“After some long day a big guy with a winter hat helped me to solve my problem however I didn't like only that help I liked that empathy what I got from him. Thank you.”
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“I walked in and was helped right away by a very knowledgeable young lady, Rita. She answered all questions with patience and was very helpful because I’m not tech savvy. Easy and great experience!”