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July 2023 by Samantha Bolling
Amazing customer service. I had a bolt on a bike post/seat snap in half and couldn’t find a replacement anywhere. Stopped by Main Street Bicycles today hoping they had the means to repair the bike seat/post. It turned out, there was a piece of hardware missing completely unbeknownst to me. I didn’t catch the gentleman’s name that helped me but he was able to swap out the bike post and set me up with a complete hardware set to complete the repair. Thank you so incredibly much! I didn’t even know this shop existed, and am looking forward to stopping in again soon as I’ve gained an interest in cycling. Storefront is clean, staff is friendly, and they have tons of merchandise! A++++
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May 2023 by Carmen V.
I came in for a quick repair on my bike. My bike isn't the top of the line and I could tell that this bike shop had some pretty high end bikes. But they didn't treat me any differently for having an older style bike which I appreciate. Chris helped me with my bike got it up and running very quickly and treated me very well. He even held the door open for me to get the bike into my vehicle. I really appreciated that . I felt attended it to from the time I came in to the time I left. I've been to other bike shops that treated me poorly and I really appreciated the good customer service they all gave me.
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December 2022 by Jazz313McMission Jazz313McMission
The staff is professional they changed my sprocket. My bike runs better, and the guy gave me a new. Brand new bearings, just a first class operator those guys are my new best friends
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October 2022 by Jazz313KJMcphaul on Youtube Jazz313KJMcphaul
The staff is professional they changed my sprocket. My bike runs better, and the guy gave me a new. Brand new bearings, just a first class operator those guys are my new best friends
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September 2022 by Anubis
Honestly, if you are getting your first bike, go somewhere else. This store does not offer a return/exchange policy. I found that out after I paid. Should have been explained to me before paying. A lot of bike shops have return/exchange policies within a certain amount of time..I mean you can even return a car within 3 days.Do your homework on where you buy your bikes from.If you do decide to purchase a bike from here, make sure you are 2000% comfortable with the size of the bike regardless of what the sales person says during the “sizing process”.
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August 2022 by Hilary Bursott
I brought in two bikes and did not have an appointment, one needed new tubes in both tires, one needed the gears adjusted. Both bikes were fixed within 15mins and I was on my way. So grateful for their quick help and expertise! Great prices as well! I couldn’t be happier! Will be a customer for life!
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July 2022 by *
This is my new bike shop! They treat you like family and want you back on your bike ASAP. The owners Steve and Ann will go out of their way to accommodate you. Nathaniel is the BEST mechanic! He’s a serious roadie.If you want quality mechanical care, proper shoe fitting and bike fit this is your store. The shop has a positive energy and they invite you on rides.:) Rose
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July 2022 by Robin Jordan
I’ve been going to this bike shop for years. Recently, I purchased a new bike, Specialized Rockhoppper Expert ( thank you Nathan and Adam).My husband and I have visited the shop several times for different services. This team is the best I’ve ever encountered in any type of the service industry. Can you say AMAZING customers service? They get it. Hats off to the manager who also oversees the Lake Orion location. Can't say enough about my experience. Thank you Main Street Bike Shop team- you guys rock!
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July 2022 by Andrew Roberts
Their repair services were inexpensive and so far exceed expectations. I don't know how people afford these new bikes. But they fixed up my 20 year old bike in a few weeks.
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July 2022 by Jan Hodge
Bought my Pedego Boomerang platinum bike here in May. . Circumstances happened and I had only rode my bike 35 miles and left for Mi. My older Thule bike rack failed, two bolts that held the front wheel guide sheared and the wheel slid off the bike rack. They stayed with the bike rack because I had wheels cabled to the bike rack because of theft in nighttime stops possibly. So the owner here reassured me he could help me when I got back or go to any Pedego dealer that was near me. He even said to tell the owner to call him if any questions. He calmed me down. I appreciate the Pedego family. One in Florida and one in my old home state, MIchigan . New bike rack and bike picked up 5 days after leaving it. Looks like new!
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July 2022 by Christopher Gibbs
One of the best cycle shops around. My wife bought her bike here years ago and had a great experience. Knowledgeable staff, good inventory, great prices, etc.I was recently in a bind while out riding and they took the time to help solve my issue. It would have been very easy for them to turn a blind eye and they did the opposite. I can't recommend this store enough. I will be a life long customer.
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May 2022 by Mary Campbell
Very good. Showed me a Terra Trike electric and I loved it. Friendly knowledgeable staff. Fun people to work with.
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May 2022 by Marie Grace Brabandt
I had an excellent experience with Main Street Bicycles ?I wanted an Ebike and I have one now and I love it. I left with all the unfortunate I needed to adventure right away.I highly reccomend.Great service very friendly and helpful.Thank you guys ?
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April 2022 by Maryann Reiff
Great place to buy a Como , staff is very friendly, helpful, great to chat with. Great atmosphere, did a great job when we ordered our bike , came in right on time, they put it together and ready to go . Waiting for me to take it for a spin when I arrived,Anything you need they will fix you up. What else can you ask for . Great customer service!!??. GOTTA LOVE IT.
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March 2022 by E G.
No shop is perfect and it sounds like "the blonde lady" is too often a PR nightmare who needs to stay home but all the bad reviews are from the pandemic timeframe when practically every bike and part in the country was sold out. And people complaining about not wearing masks... those posts aren't going to age well if you follow real science instead of fear mongering narratives. Facts are facts. Fingers crossed on future interactions.
