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February 2024 by DBradley Benner
Great environment
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January 2024 by Leslie Strika
Filthy restrooms and when I waited at customer service for about 15 minutes an older women who asked what I need was abrupt and rude,like I was putting her out. Perhaps this store needs to give their employees etiquette lessons.
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January 2024 by Valerie
I'm posting as a previous employee. Avoid this store if you can. Other Kroger stores may not have the terrible culture that exists here. Romeo store has great customers. It's the mgmt and employees that ruin your work experience. Lots of back biting and tattle tales go on here. Best way to put it in a nutshell? High school "clique" environment. They should know that their reputation precedes them. Maybe then mgmt can change the environment. I've met others who worked at Romeo store with the same complaints. Also, lots of favoritism here. I'm sure not all Kroger stores are like this...but be careful working in Romeo Kroger. It's also very dirty, especially bathrooms.
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December 2023 by Joe Loco
It’s a clean store and the people who work there are helpful
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November 2023 by Richard Demato
The Kroger Store in Washington, at 64660 Van Dyke, is full of staff ALL trying to do their best and support and exceed your needs. All of the managers on the floor offer their smiles and sincere interest to assist, guide, and help your experience. The Pharmacy is also extremely organized, friendly, and only wants to provide the very best service, and THEY ALL DO, across all departments. This store has excellent leadership and moral and will welcome and please you, RD
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November 2023 by Jenna L
If I could give a 0 I would. Called to let them know items I paid for were missing in the bag. I also supported cashier and keeping jobs over self scan. No apology, no solution to the problem and was hung up on. Like other reviews, I will be going to 26 mile. Business foundation is around customer service. I would start there. Seems other reviews are similar.
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November 2023 by jforce games
Easy place to shop and that’s why I come here. The staff is the worst. Always chit chatting, never friendly and always in their phone
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August 2023 by Warren Self
Stock of items is hit and miss. At least it’s a clean store.
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August 2023 by Rex Rex101
The deli has the worst hours I've seen it's closed more than it's open and they don't have fresh chicken Harley
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May 2023 by anthony Belcher
I’m an avid shopper of this store and it’s gone from bad to worse. Produce is absolutely appalling, customer service zero and limited supplies.Shame on Kroger for selling last year’s Michigan apples in April on sale for .99 one week and 1.99 the next. We live in Michigan!!! Perhaps you always screwed us
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May 2023 by eric turner
We love this Kroger store because of the Pharmacy. They are the BEST because there care about their customers. We are on a fill up with our medicine so when it gets low, they fill it up. Plus, when the medicine is filled, they text their customers for pick up. Too bad there is no fee for delivering the medicine to the customers home or mail it to customers' home. I know that is Kroger's headquarters rules, but they should change that rule. KEEP UP THE GREAT WORK KROGERS BECAUSE YOU ARE NUMBER ONE TO US.
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May 2023 by Nick Foxx
The staff is nice and it is set up well but it is more expensive than the one in Imlay city on almost every thing
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May 2023 by Christina C
Tried this Kroger again, will NEVER be backHaving to self scan/check out $230 worth of groceries is ridiculous....at 7 pm! The self scan machines also have so many hang ups and delays it makes for an already inconvenient and irritating process even worse. No staff. Crabby staff helping at self scan. Horrible way to run a grocery store. It's ashame staffing is such an issue places but coming up with some system to help those with a cart full of groceries would be nice!
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March 2023 by Judy Adamski
Worst’s Kroger in the area. When in again deli closed @ 3:30 told me to buy pre cut.Store smells. . Left my cart walked out went to 26 mile (out of my ) to a clean and well run store. I will never walk in this store again.
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January 2023 by Kathy Tarrance
This is a nice Kroger. It's not my favorite to shop at, but the lines are usually not super long