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February 2024 by Franklin Hudson
Mary was great to deal with.True customer satisfaction!
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February 2024 by KTM Racing313
Terrible experience here and enterprise in general. Was given a VW with dash lights on and low tire pressure. I checked the tire pressure and seemed fine two hours into the trip the tire blew on I 75. I proceeded to drive with the spare to take it to enterprise saying they had a car for me. Got a phone call from enterprise saying I don’t have a car and you gotta figure it out. Ended up driving to another enterprise and they were no help and I had to pretty much called all enterprises myself until I found a car, crazy experience. Don’t know if I can pick them again. Granted they did apologize and give me a free upgrade but what I went through wasn't worth a free upgrade.
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December 2023 by Kari Wood
Taylor and her crew under Giuseppe's guidance did the most AMAZING job of taking care of my husband and me in a very difficult time and situation. With compassion, understanding and an abundance of effort, this business made things so much better and easier and made it possible for us to be together for the holiday. Enterprise truly SAVED our family's Thanksgiving!! Thank you SO much! I've rented from them many times in the past and it's always been a pleasant experience, but THIS extra effort solidifies my permanent loyalty. Five stars isn't enough.
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October 2023 by Marion Schick
This Enterprise has the best customer service. All of the staff that I worked with were so friendly and listened to my concerns!! Very efficient from picking me up and dropping me off. Everybody was awesome!! Kudos to all of the staff members!! Thank you for all of your help I greatly appreciate it!!
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September 2023 by Sonya Penzel
It is a shame I am unable to give them zero stars. We reserved a vehicle for a week while our truck is being repaired at the dealership, but apparently we wasted our time and reservations mean nothing to these people. We received a call telling us they would not have a vehicle for us at the needed day and time that we confirmed our reservation.Why make a reservation if they do not adhere to it? It makes it impossible to either plan, or rely on such false reservations.
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August 2023 by Jennifer T.
This Romeo location has people who are always courteous and more than helpful when ever I use them. Decent selection of vehicles ready when I am. Thanks for being in Romeo.
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August 2023 by Terry Yee
Wonderful service always at Romeo Enterprise location ! Aaron did excellent work checking me out on pickup ! Also return was fast and and great !!! Very friendly and helpful and I have rented at Romeo for over 2 years !
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July 2023 by Debbie Frohriep
Washington Twp office was great Taylor Hill and Francesco Cusmano where both friendly and very helpful. I would recommend this office
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July 2023 by Deb Bartlett
Excellent customer service, great car.
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July 2023 by Jen Kortes
Had to rent a car while our car was in the shop. They came and picked us up at the dealership. Aaron was the one who picked us up and also did the return with me. He made it such an easy experience!The vehicle was a nice car to drive around and clean on the inside.
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July 2023 by Douglas Bell
They were extremely busy at the office and even had an employee call in sick. Still, they were professional and able to get me on my way fairly quickly all things considered. They people there that day went above and beyond.
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May 2023 by Jeff Carrothers
Very smooth rental experience. Aaron was efficient in getting me out the door in my short-term rental, and answered all my questions. The ride was nice. Dropping-off the rental car was just as easy. Will use this location again!
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May 2023 by Jane Laeder
Extremely helpful kind and efficient. Highly recommend.
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April 2023 by Dave Markovich
I have to say that I was disappointed with them for first getting the vehicle I wanted, made the reservation, but when I went to pick up the vehicle they didn't have it so I had to settle for a different one but the guy was helpful on getting me a alternative vehicle. The vehicle was clean inside but not on the outside. As for the price, I feel it was a ridiculous amount of money for a one day rental.
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February 2023 by Antoinette Pellegrino
Vehicle selection is slim. Although staff is accommodating
