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June 2022 by Dana L.
We ordered a thin and crispy crust pizza for carry out and it was thin and soggy. The only part of the crust that cooked to crisp was the outer edge. The employees were insulting and belligerent when I asked for our money back. I will never buy from this chain again. Quality has hit rock bottom.
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June 2022 by smlupher
Carry out order. Thin and crusty was thin and soggy, couldnt eat it, sent it back. Even my husband said his deep dish, didnt have that crunch, where it should have gotten brown. Wont be ordering from Pizza Hut again. Was terrible !! Wish I could give no circles
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May 2022 by VP L.
Where can I start I placed an order at this particular location maybe an hour ago then when I went to pay for my order there was this gentleman work in the register who was very rude he started off by making fun of the order that I placed even had a little song about my order I had to repeat my name at least three times to the gentleman and yes he still was rude when I placed my phone order my total was at least six dollars less than what this guy was trying to charge me so when I mentioned it to him he stated that the order and total that they charged me over the phone was for online only and that there were no pizza specials at that particular location when I explain to him that this was the exact location that I called he was so nonchalant and unprofessional and said we don't do that here in those exact words You can have this location better yet shut it
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January 2021 by Janice L.
Try and support local businesses , 3x poor quality product and service. Last night the toppings were wrong , way undercooked. I remember when Pizza Hut was specialty pizza, $5 pizza beats the $10 disappointment from last night.
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December 2020 by K I.
The employees in this store gave my pizza away with someone else's order and had the audacity to try and convince me that I never called their store when this number is actually stored in my phone. The gentlemen told me that the phone God's keep crossing their phone lines and other stores get their orders. I sat outside watching the runner give pizzas away simply off name no receipts. And who don't like free pie... Horrible System. Y'all gotta do better.
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February 2020 by metal693
Ordered boneless wings. 2 of them were made from very chewy, rubbery meat of some type. I've never had chicken like that before. What kind of meat are you using?
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October 2019 by krisbtravelin
Gone is the Pizza Hut from my youth, where it warranted a special birthday visit. Maybe it’s just this location?? Last Valentines Day we ordered a heart shaped pizza for delivery. It arrived after two & a half hours, cold. We still had to pay for it. I called the manager & he exclaimed We only have one driver! That’s it. Months later we tried again, it arrived on time but was barely edible. The crust was a spongy grease soaked mess. The extra cheese & toppings we paid for were barely there. Didn’t complain to the restaurant that time but will not be patronizing again. It’s expensive too!
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October 2019 by Diane D.
Absolutely the worst pizza I have had in years, maybe ever. It's not rally pizza crust, it's like some bread kind of thing, the cheese seemed like it was more poured on than melted on, and hardly any sauce. Any frozen pizza at the grocery store would have been a better choice. How is this place still in business?
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September 2019 by Debra A. Brown
The service and the food was hot!
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July 2019 by Thomas Bailey
good service and good food
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December 2018 by Fox E.
Not to be confused with Pika Hut, which is where Pikachu hands out while squealing "Pikachu" over and over. This was a Pizza Hut that I ate at a while back. Not this past trip to Detroit, but the previous, earlier in the year. When visiting my friend whose kid is obsessed with Pizza Hut and has been for several years, we ate at this one together. We've now eaten at I think, 3 Pizza Huts in Detroit. I'm ashamed. At least I wasn't paying. Not that the pizzas here cost much. Very cheap and very bland. I think they eat it twice a week and also whenever there are visitors and guests. What a shame. What has become of America. I suppose it's economically logical to eat here, but in a city like the Detroit it's sacrilege because the pizza here is so good and the Pizza Hut pizza is so Bland.
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November 2018 by Stephanie T.
Omg I haven't been to Pizza Hut in i don't know how long and this made me remember why I have not and will not be back! Service was bad and pizza didn't even seem like it was not done. It tasted soggy and under cooked. Then hot plate was placed in front of my son. It's so not worth it lol. Too much money for nasty food
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August 2018 by Breanna S.
I would strongly recommend NOT eating at this location. There were 4 in our party and a family of 3 in the entire restaurant but it took close to 45 minutes for our two pizza's and to top it off I found a black hair on top of my piece. The manager was not friendly or helpful but our waitress was great and immediately offered to remove that pizza from our bill. There was also a vacuum plugged into the ceiling just sitting in the middle of the dining area, not very sanitary.
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May 2018 by Lance Billow
Pizza & boneless wings
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February 2018 by Jackie L.
Run by redberry and they don't pay their employees. Seriously. So basically everyone quits and they rehire. A family member just had this happen. Apparently they do it all the time. So if you wonder why service sucks, it's because everyone is always new.