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February 2024 by Aundrea Chambers
I’ve just moved to Warren in January and I put in a change of address and I was receiving mail and all of a sudden it just completely stopped, yesterday my son stopped the mail carrier and asked where’s our mail and he told him our house is marked as abandoned ??? so he stopped bringing mail and my son had to fill out another form. FYI this is the 3RD FORM!!!! I’m so annoyed
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February 2024 by michael david
Disappointingly poor service.
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February 2024 by Wayfarer
They never pick up call. Never. At this point I’m not sure if this location have phone connection available for customer to reach out!! Had to reschedule appointment twice for one reason. Today is the third time and they called in last minute and informed their photo printer broke so I have to bring my own for photos. It happened another time before. So I called to inquire about that or reschedule but as always no answer!!
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February 2024 by anthony knapchuck
How do you have a job working a front counter being so rude and unprofessional.
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January 2024 by Jessi McKenna
As awful as delivery has been (OFTEN delivered one house ahead or behind...), the carrier refused my outgoing letters. I had to call seven times before anyone answered the phone, and I was told the carrier would be called, and my outgoing mail would be collected.It has not been picked up.
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December 2023 by Rickey Sanders
Who do I have to talk too to actually get some help w USPS in warren??! Because at this point if I could, I would give no stars at all. The customer service at the warren facility is ridiculous!!How are his checks sent out every Wednesday, and for the most part come every monday- but outta of no where, several times; it’s taken 10 business days or more to reach our mailbox.. ? standard processing is 5-7 business days.. it’s to the point where it’s detrimental at times.. & it’s like nobody at the Warren post office is there to work, or help…“We’re not having any issues, have them resend it maybe it got lost” just for it to show of days later after the complaint.. ? no the issue is not the employer, it’s not getting lost, the issue is simply just warren USPS… when I talked to my mail carrier about it today; he even said he doesn’t understand, and that the mail system has been screwed up ALLLL year.. someone else I know spoke w theirs, and they were told them one problem is NOBODY showed up for work last weekend at the warren USPS, so that threw off this weeks mail ?When there is a holiday, that’s the ONLY excuse, explanation for it to be late… but that’s not usually case. In October we went almost that whole month without income because of USPS. In November, it was 14 DAYS LATE, I got the check that came after that before I got the one I was waiting on.. Now we’re on day 10, and still no check.. another one was sent out 2 days ago, almost guarantee it will be here by Monday/Tuesday.. so w that being said- how is there nothing wrong w the warren USPS mailing system? How is a check 14 DAYS late, but I received a check sent out AFTER on time??? & before i received the late one… that tells me that there is an issue on warren USPS end!!! The problem is nobody wants to take responsibility, nobody wants to do any real work; meaning investigating.. figure out what the hell is going on..The city of warren has even sent out statements saying if you’re experiencing issues to contact them directly and they will contact the post maker for you!! I however don’t want to take it to that extent.. I want to figure this out, I want to not blame the warren facility.. but when nobody and I mean nobody in that facility is willing to help, what do you expect me to do?I’m not crazy, I’m not imagining things.. the whole street of Syracuse has a problem with mail delivery.. love our mail carrier though! He’s the best! I just want this problem fixed.. considering it would have been, but usps will not allow me to get a PO Box because I do not have a utility bill in my name.
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October 2023 by Robert Miller
Been waiting on the same letter that I received an email picture of all week. It happens all of the time. I'm by Van Dyke and Martin. You skipped the whole street today. Again
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August 2023 by K T
Many of the workers who work at the sales counter are rude and unprofessional.Go take some happy pills and at least pretend to like your job and people you interact with.Postal service job, once respected and beloved, is being trashed by people who work there. (USPS Mound Rd, Warren. MI.)
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July 2023 by Jerry Lambert
I was lucky enough to get Paulette at the counter today. I was express mailing a passport application. She was very knowledgeable about the process and I was on my way in 10 minutes. She never lost her patience; a real cool cucumber!Thanks so much!
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June 2023 by Fida Kamel
I was there with my husband and 3 kids while we were being assisted with Rashid. He is the right man in the right place, he is super helpful, nice, and you can tell he loves his job. Couldn’t have been happier with the service today!
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April 2023 by T S
The nasty rotten older lady with "I have issues" red hair (otherwise known as an entitled postal employee to free government money) was very rude to me when mailing my tax returns....the ones that pay her. No apparent reason. Most postal people are absolutely PATHETIC.
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April 2023 by Christina Y.
Most of the staff there are pleasant but there's this old lady who works there that's super loud and rude.
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April 2023 by Lori M.
I will have to file fraud and theft charges against this facility. Package was supposed to be delivered to my home through the Center Line postal service. According to package tracking it was picked up by an individual at this Warren location- well it was not me. Nobody I know would have picked it up - had no idea it would be routed Warren. So I get the joy of filing charges through the police department and taking other legal action due to this fraudulent scan that covers up theft. Not a high dollar item - just a straps to hand a curtain rod. The point is that the fraudulent scan allowed theft.
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April 2023 by Rashelle Till
Super helpful people! Rashid and Shanelle were so great and helped me quickly!
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March 2023 by Marie Hunt
I haven’t received or seen a mail man in over two days!! & the informed mail app says I haven’t gotten mail on week, which isn’t true.
