-
October 2025 by Ayoub Alfakih
The service is so bad
-
September 2025 by Cherish
First impressions mean everything to me, and my first experience at Skips was great. I’m not sure if I spoke with the owner or manager, but both employees were very nice and greeted me warmly. I explained that I had just bought a cash car and wasn’t feeling too confident about it because my heater had stopped working.
Instead of brushing me off or guessing, he told me to just keep a positive mindset and bring the car in so he could personally check it out. I appreciated that he didn’t try to take advantage of me or make me feel like just another number. The vibe I got was genuine—like he actually cared about making sure I was taken care of.
I wasn’t able to come back the next day, but I will definitely be back to have them check out and service my car. They seemed very knowledgeable, and most importantly, they were kind and sweet. I really look forward to working with them.
-
June 2025 by Muhaimin Ahad
I called to ask if I could bring in my own brake pads and rotors for installation. The person who answered was extremely rude — they said “no” and then immediately put me on hold without letting me ask anything else. After a few moments, the call ended. I didn’t even get a chance to clarify or have a conversation. Very unprofessional and dismissive. I’ll take my business to a shop that actually respects its customers.
-
June 2025 by Lorne Morris
Skip’s put a transmission in my wife’s Yukon. Not a cheap job. They gave the most reasonable price. They’ve now done her shocks and struts, brake job all around and other work I can’t remember. It’s all holding up great. The fella that sits in the front, I think the owner, is a genuinely nice guy. I will continue to have repairs done here and would recommend for sure.
-
May 2025 by Matthew Danlel
Did an excellent job on my work van. Work was completed on time price was good. No problems. Honest . Recommend them.
-
April 2025 by Gregory GetItRight
Complete with advice
-
April 2025 by Robert Meitzler
My journey at Skips Auto repair started 20 years ago when I worked across the street. Even though I no longer work in the area, I still only go to Skip’s passing up repair shops along the way including those shops that AAA encourages me to tow my vehicle too in which I’ll receive a 15% discount. However, for myself, loyalty goes a long way when you’re comfortable and have trust. Skips has always delivered with a fair price, professional service, high standards, and the integrity of finding out the root cause of the issue. I feel I’ve never been up sold or been steered into additional repairs/expenses, and they don’t use scare tactics that make you feel you need to do repairs immediately that may not be needed yet. Instead, they only inform you of what they see that may result in future issues or in need of repair/replacement in the near future. So, with each visit, I feel I’m only paying for what is necessary to get my vehicle in a drivable condition, typically resolving the issue I took it in for. I’ve never walked away from Skip’s feeling I broke the bank or spent more that I needed too.
Even though I’ve been going for 20yrs, this is my first review. I just need to commend the team at Skips for the patience they had with my 3yr old truck in diagnosing a sporadic non-starting issue. This issue was not an easy one to trace or identify, it did not show up with a scan, nor did the issue occur enough allowing a technician to easily duplicate the issue for proper diagnoses. After dealing with this issue for a few months, I just concluded that the only way to rectify this issue is to leave it with Skips until the non-starting issue occurs for them. What I appreciate here is the patience and space of allowing my vehicle to stay with them for over a week. They spent the time not only starting the vehicle several times each day, but driving it around, parking and unparking, just waiting for the issue to occur for them. Again, this was a 3yr old truck with 38K millage, just out of warranty. To most and even I considered it, would be to take it back to the dealer for review. However, in my mind I felt I would not get the attention needed to properly diagnose this issue with a dealer, would they spend over a week starting my truck several times a day and allow it to remain on their lot for over a week. I feel the fee for this attention would be astronomical with a dealer and that I would have received a call after 2-3 days to come and pick up my vehicle as their not seeing an issue with it.
Granted the dealer presupposition is just an assumption. However, my overall point is, I knew based on my previous experience with Skip’s that they were the one shop that I knew would truly work with me through this issue and not leave me stranded or unsatisfied. I’m truly appreciative for this auto repair shop in my life, as it’s obvious to me their driven by providing customer satisfaction and not necessarily dollar signs. I’ve been loyal to Skip’s for 20yrs and will remain loyal until Skip’s or I is no longer around, LOL.
-
March 2025 by Marty niedbala
On March 29 we saw a crew loading equipment into trailers n trucks n then driving slowly east on 12 Mile. Where are you moving to?
-
March 2025 by Heather Harmon
Absolutely Amazing work! Very knowledgeable, fair prices, highly recommended them to anyone.
-
March 2025 by Nicole Webnaz
This is the only place I’ll go . I been going here for 10 years and they are precise and they are honest good stand up people . Best shop in Michigan !!!
-
February 2025 by flora merkerson
Customer service.
Very nice.
Understanding.
-
February 2025 by joe s
Great job, prices reasonable, friendly people, explains everything. If finds other problems, do not pressure you to get it done now. Keeps promise when car be done. I trust them!! My sister and I go there!
-
February 2025 by Joel Fischerhi 44b3
Auto ER is an excellent shop. I've been going there for 26 years, getting my work vans worked on. Wouldn't be as successful as I am without them, I consider them part of my team thank you gentlemen!!
~~Mobile Magic Carpet Cleaning
-
February 2025 by Deb Steffen
Skips has been a lifesaver for me. They have been so kind and went above and beyond every time i have needed them. I give them a 10 out of 10 rating. I would recommend them to anyone!
-
February 2025 by Deanna Frederick
What a great place to work on your vehicle!!! Friendly and fast!!! Keep up the GREAT work!!!👍🏻👍🏻
