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April 2024 by Annette H.
I have to admit I was upset at first that we were not notified that the doors shut without a notice. I am so sorry to hear of the passing of the owner. I now fully understand now.
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March 2024 by Michael Gashaj
Sadly this place appears to have closed but they were our go to spot :(
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March 2024 by Vinson Martin
They are so great with my dogs.. an my dogs love it there as well
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March 2024 by Lisa F.
We were very happy customers of Shear Delight in Warren but sadly and VERY UNPROFESSIONALLY handled , they closed their doors due to the owners health condition. I found out when I brought my dogs for their appointment and read the signs on the door. There was a flyer on the door saying that Claws and Paws was happy to help us Shear Delight customers that were left stranded with overgrown dogs. I called them immediately ( while still in Shear Delights parking lot.) Lance ( the manager at Claws and Paws ) was very helpful and understanding of the situation and was able to schedule both my dogs a week later. I did receive a text reminder and a phone call from Lance the night before our appointment asking me to call him. He stated that one of the groomers had a funeral and there would only he one groomer to handle both our dogs. He suggested we arrive earlier than our 9am appt so the remaining groomer could get a head start and stay ahead of the game. So far, we were impressed with the communication at Claws and Paws and thought maybe this would be our pups new grooming home. Claws and Paws is more money than Shear Delight but as my husband said, it's worth paying more if we are getting good customer service. We wake up early on a Saturday morning to arrive almost 30 mins ahead of schedule taking Lance's advice. THIS IS THE END OF OUR GOOD EXPERIENCE. We walk in . Ugh! My first reaction is the god awful stench of stinky dirty dog smell I'm greeted with. Ok, I get it. You're dealing w dirty dogs. But do something about the smell. I never had this experience before at other groomers thru the years. Next, our groomer is on the phone, hangs up and states she has to leave immediately to go to emergency cause she's not feeling right and maybe it's her heart. Then she states she could accommodate us on Tuesday?? What?? If indeed you are having heart issues, how can you accommodate me on Tuesday? You don't know that , right? HERES THE WORST PART: Less than an hour later, my husband drives by the business enroute to running errands, sees the OPEN sign on , 3 cars in the lot and walks in and sees 2 other animals being worked on. Why aren't our dogs being worked on? Why, after knowing what happened to us at Shear Delight the prior week, YOU GUYS PULL THE EXACT SAME THING ON US ? Then Lance leaves a message saying there's nothing he can do ? He has No groomers there? Well there were 2 animals getting worked on less than an hour after our appt??? My husband expressed his dismay to Lance was treated condensendingly to put it mildly. My husband asked for a number to contact the owner . Lance responded that there was 4 owners. Ok! Then that should be really easy! Give him one of the 4 owner numbers! Lance said he'd have someone call him. And let my husband know about his lack of understanding AGAIN in a condensending way. Wow!! That's the worst! Screwing over a customer and then talking down to them? SHAMEFUL! My husband left his phone number and so far " crickets" Keeping fingers crossed that Shear Delight reopens soon.
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March 2024 by Celeste Holtz
The ladies are great with the pets. Called about a nail trim and got right in! Prices are pretty reasonable, too! Will definitely be back.
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March 2024 by Farjana Begum
Great people and always take amazing care of my Cutie. ❤️
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February 2024 by Marilyn H.
Love this place I jumped the gun today for my previous post I didn't have all the information please disregard previous post. Live the owner an5mt groomer Taylor
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January 2024 by Tina J.
They did a fabulous job! Thank you so much my fur babies are happy babies! I wanted to post a recent review I noticed that the old reviews were not good . I took a chance because Nextdoor highly recommended them and I'm glad I listened.
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December 2023 by ray gregory
Love these folks. They have cut my dogs hair over 15 years and the young lady is a super star. I cannot say enougg
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December 2023 by Rho nda
COURTNEY takes such good care of our babies. We don't live close by but are willing to travel because of her. The salon is nice and the people are friendly.
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December 2023 by Robert Peck
Great place for dog grooming. Very professional and organized. Would recommend.
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December 2023 by Adam Blatch
My family has been going to shear delight for as long as I can remember. I now take my black lab there. He's getting old and has leg issues. Shear delight takes great care of him while he is there. And he's in and out in a couple hours.
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December 2023 by Michael Slawienski
The workers are GREAT here. They Take extra good care of your fur baby. As they did with Eddy. He’ll be back in a few months.
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November 2023 by Anmar Karana
I've taken my 55lb golden doodle here twice so far and have been extremely happy with the results. My dog leaves here smelling fresh & clean, and her haircut is always spot on. The staff here is friendly, and all the dogs are groomed where the customers can see. You can tell they take care of your dog, make them comfortable, all while doing a great job. I've recommended one person to come here also and they were extremely happy with the results too! 10/10
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November 2023 by Eric Kloock
My boy loves this place. You guys always take good care of Theo & we make an hour drive just to ensure he continues coming to this salon. Keep up the great work.
