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March 2024 by Tammie Skolarus
Demonte I really appreciate thank you so much
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March 2024 by kaiden michael
Shout out to my mans damonte . Real professional service ??
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March 2024 by Miss M
I do not recommend this location. They are infested with rodents. They peed pooped & chewed up almost all the baby clothes, furniture, documents, a brand new TVs cord and various electronic cords. Management is so unhelpful even with the insurance it was a nightmare the claims department runs you around in circles and only covers a fraction of your losses. Besides that problem, someone tampered with the lock on the door. Just an all-around nightmare. Lesson learned
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March 2024 by James Deake
I rated this so low is because the owners of this location should advertise rat infested, constant rate hikes the door seals should all be replaced the water will ruin everything in your unit if the rats dont... the staff their wonderful the try to help with the rate hikes but the owners are greedy been there little over a year never late rent went from I believe 80ish dollars to 160. Bit ridiculous for a half empty storage facility like I said managers are great but there hands are tied... also about the rats i had only tools and some car parts nothing to eat in there but rat droppings everywhere if it was that bad in mine I feel bad for anybody with furniture
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March 2024 by Diane williams
I came in and was immediately greeted with a smile and may I help you from Mr. Damonte O, he was a Very pleasant & helpful young man & knowledgeable with my questions during my visit . Thank you Mr. Damonte .
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March 2024 by Anthony Rodgers
Tina & Angie were extremely helpful I will always recommend them!!
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February 2024 by Valerie Ogilvie-Biggs
Thank you Damonte you’re amazing for the help
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January 2024 by Robert Young
Too expensive
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November 2023 by Jays Septic
Richard was helpful. 10 out of 10
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November 2023 by Jennifer Rutkowski
Richard was helpful. 10 out of 10
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September 2023 by Franklin Harris
I have been renting from Public Storage on Schoenherr and 10 mile in Warren, Michigan for almost 10 years. What the owners don’t tell you is that the rent increases every 6 months on your storage. I asked the sales person to ask owners why his storage price was almost twice the cost of other storage rentals and the owners responded back to me by saying maybe I need to find another storage place to rent from. The customer service reps, Kaitlyn and Richard are great but the owners need a lesson in customer service.The owners forgot who paid to keep them in business. There is no lights and most storages and don’t forget the rats that visit your storages every night.
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September 2023 by Elizabeth Kaiser
*DO NOT BOTHER GETTING THE ORANGE DOOR INSURANCE. RATS destroyed my *completely* covered couch. Ate right through the plastic covering and had about 100 rat babies in my couch :( Was not notified about a rat infestation. And I checked my unit regularly. After the fact saw rat traps outside all of the buildings so management must have been aware of a rat infestation. I paid for the Orange Door Insurance monthly and only received $250 for my destroyed (3 year old) couch after the claim process took a month long. Go somewhere else.
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August 2023 by MICHAEL MACIEJEWSKI
Well I use my one for my business the others I was cleaning out my only problem is with the one I rent the lever is had to lock you have to step on it hard I have to use the lock to hit it to push it in lock it
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June 2023 by Ronda Jorgensen
Julianna had the best customer service ever. she was so patient with me and helped me every step of the way. Great person to work with!
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June 2023 by Michael carter
I haven't been in the storage for a year they went up on my rate twice and online price for my unit is cheaper than what I pay so how can the price be online cheaper and I'm already a tenant and to top it all off the place has mice, mice droppings all over my unit beware of special promotions because they will go up
