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August 2023 by Brandon
EXCELLENT people to deal with. I can't say enough for them being a HUGE lifesaver. Came up to the woodward dream cruise with my dune buggy and it quit running 2 days before the cruise. I called them and they had the parts I needed and even had help from the 1 guy there. No need to mention names but he knows who he is. VERY FRIENDLY and KNOWLEDGEABLE. I will definitely be giving these people business in the future when I have parts to buy. HIGHLY recommended.
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July 2023 by Arman Ashrafi
I recently purchased strut mounts from this store and unfortunately, I encountered some issues shortly after driving home from the shop that installed them. While my overall experience with this store has been mostly positive, I have noticed inconsistencies in the quality of their parts, possibly due to outdated stock. Additionally, when I contacted them to express my concerns about the quality, I was disappointed with the level of customer service provided. As a result, I had to spend extra money on reinstalling the parts and getting a wheel alignment due to the negligence of someone involved.
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May 2023 by James Baljo
The steal hybrid oil pan fit perfect for my 02 vw golf tdi bew 5 speed! Thank again!
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February 2023 by Jerdon Kiesman
Love the ability to get everything in one spot- however- Over the last few years so much has gone out of stock here that can easily be found on any other website including places like rock auto. It feels like they’re just giving up on the older rabbit models. Also, I’m no longer able to choose shipping options online aside from the slower ones. Have to call them to get other options which is sometimes a hassle. Sometimes get discouraged that parts here are way more than identical parts elsewhere but as I said it is great to have the convenience of most things being all in one site.
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February 2023 by Zhorra Solzhenytsin
Good inventory and knowledge of classic VWs. Das ist Auto.
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August 2022 by Zach Wallace
Bought a rebuilt Vanagon engine and paid to ship it all the way to Alaska (over $1500) and had it professionally installed. Installing shop who specializes in German cars/Vanagons said that the engine didn't look rebuilt and didn't think it would last. They identified multiple compromised and pitted/rusted parts in the engine. When we notified Parts Place we were still within warranty and expressed our concerns and the shops concerns that the engine would last. They didn't offer any resolution despite us sending photos of obviously corroded parts. Needless to say the engine lost compression and needs to be completely replaced after only a few thousand miles. We reached back out to Part Place Inc. when the engine died and provided all written documentation from the shop, previous emails regarding our concerns etc. and they offered no resolution again. We spent almost 8k in purchasing the engine, shipping, and install with needing another new engine after minimal use. Don't wast your money.
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August 2022 by Brian Dome
Place Is rude, All the care about is the money. Customer service is 0 . They hang the phone up on you. Save yourself the hassle and buy from somewhere else.
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July 2022 by Jessie Haberle
Been using parts place many years. Helpful...follows up on orders and great service
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May 2022 by Maggie L.
Very helpful. True vw experts. Willing to talk me through what I need and are very patient with all my questions.
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November 2021 by Jason Jones
Make sure to check these guys out for all of your Volkswagen needs. They have plenty of hard to find parts stored in their massive warehouse for your convenience. They are quick and extremely helpful. Big shout out to these guys for helping me keep this lady looking beautiful and on the road!
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July 2021 by John Doe
Phenomenal customer service. I'll be making all my primary part purchases here from now on.
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April 2021 by Ashton Finnoe
Good quality products at a reasonable price. Very fast shipping. And lots of selection for any Volkswagen project.
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April 2021 by Steve Tam
Best thing to do is call for harder to find parts. Good quality and very responsive.
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April 2021 by Kevin Kronoveter
If you need something for your VW, they have it.
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March 2021 by Todd J.
These guys have been so friendly and reasonable. In 2020-2021 all my experience is positive. (Someone posted negative feedback in 2016.) I currently own 8 VW's from the 80's and 90's. This business has always helped me with parts and even provided feedback and suggestions even though they didn't have one part. I would recommend the Parts Place to a friend for sure.
