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November 2023 by MATTHEW VAZANA
My wife and I have now used Palmer moving services on three separate occasions. The team is always professional, and takes great care with all of the household items. I would highly suggest Palmer if you are in need of any professional moving services. Prompt and efficient service with a smile.
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November 2023 by Joseph Daniel
Our experience with Palmer Moving was superlative. We quickly arranged a virtual walk-through of our home and were able to schedule the move at our preferred time.The moving team arrived promptly the day of the move and worked tirelessly (and with great personalities!) to make quick work of our local move. I cannot recommend them enough.
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November 2023 by Alison Gaudreau
Kelly Miller and the whole team at Palmer were fantastic to work with. Everyone was professional, friendly and treated us like family. I would recommend them to anyone who is moving locally or across the country!
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October 2023 by Caitlin Dixon
Really great experience moving with these guys! Todd and his crew arrived right on time and ready to go. They moved quickly and professionally, with none of our items being damaged. We also were in communication throughout if there were questions or concerns that came up. Todd even went the extra mile to go back to our original house with us to get an item we were originally planning on leaving. I will always recommend and use Palmer Moving Services for any future moves!
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October 2023 by ROGER Boyer
The 3 man Palmer moving crew was excellent! They were efficient, no wasted movements, constantly moving. They were careful and cheerful. Each were fun to talk with and interested in making sure our move was as easy as could be. When it comes time to complete the relocation process I will insist on them.Kelly Miller, customer service rep, initiated and stayed in contact, insuring everything went smoothly.Guess you could spell Palmer .......PREMIUM
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October 2023 by E. Phillips
Just used Palmer for a local move from a 1 bedroom apartment with flights of stairs at both ends of the trip, and my quoter/packers/movers were all great! Shoutouts to my move crew Keith, Jeff, and Darrell for their great work, and to Tim for answering all my questions about my quote.Logistical comments: Palmer does quotes over video chat, rather than giving you a quote sight-unseen (beware movers who quote without seeing your stuff). Palmer also quotes a little high to be safe, so that there are no surprises in your bill.My pack crew only took 4 hours, and my move crew took a little under 5 hours instead of the quoted 8 hours. There were no other stops, and I was the only customer with stuff on the truck, so they even made it to my new home before me! My bill was also 30% cheaper than expected. Don't be too worried about sticker shock when you get your quote, at least not if you plan to keep cleaning/moderately decluttering between your quote day and your pack/move days.Pack crew comments: Keith and Jeff were friendly, packed my belongings efficiently, and mostly asked questions when they weren't sure whether I was still using anything. I was pleasantly surprised that on my last night I got to use my shower curtains and sleep on my actual bed: all the furniture disassembly/wrapping happens on the day of the move.A few things were left out that I didn't actually need because I'd already packed duplicates in my first-night-essentials box, but I appreciated the thoughtfulness (the items left out made sense, like my outlet splitter + extra phone charger). Plus, those things got packed the next morning with no complaints—my only concern had been that if the move crew were different people, then they might have been frustrated at the pack crew leaving them 'extra work'. But I had the same people both days, so on moving day they knew what was still left out/what to expect. But if you really don't want the extra things lying out overnight, then feel free to tell the packers as they go (or at the end I suppose, but with my social anxiety it can feel a little awkward to ask them to revisit a room/area that they seem like they're already done with). But my moving day still went plenty smoothly even with those few extra items out overnight.Move crew comments: Keith, Jeff, and Darrell were friendly and efficient, and they did a good job re-assembling my bed frame and finicky office desk. I'm also grateful that they were willing to take a few extra minutes to tighten my desk monitor arm once I noticed that it had loosened during the move.They used all the expected protective equipment like stretch wrap, and used dollies for the stairs (I've read horror stories of other companies hauling stuff in their hands that then got dropped/broken, when it really should have been on a cart/dolly).I will definitely be using Palmer again the next time I have to move!
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October 2023 by I Herring
I absolutely regret my job selecting this moving service to relocate me. This has been an experience from HELL! The representative, Tracie did not take into consideration my start date or any of my preferences. I recommend more training on how to plan loads better, coordinate drivers, some OJT shadowing someone more experienced! Logistically it didn’t seem like they cared about the customer. I had to practically beg for updates and get management involved! I been in a hotel for over a week! For delivery I need to be present to inspect things but they scheduled it on my first day of work. I am pissed! This is one of my biggest regrets in my life!!! How in the world can I be two places at once? Thank God I am married, if I were single or lacked support how screwed would I be? Imagine calling in the first day, I’m not going to make it! This company doesn’t care about the consumer! They aim to cram as many loads on a semi as they can! I am shocked because I move all the time for work and this is my first time experiencing this hardship! Trust, I am going to tell my employer about my experience in hopes they don’t use this service or offer alternative options because this don’t make no sense!
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September 2023 by Angela DiMarco
We had the pleasure of working with Ryan & Curtis for our entire move. A third mover ended up joining them & he was equally as wonderful. (His name was either Anthony or Andrew - moving has fried my brain ??)They went above & beyond to make our moving experience as stress free as possible, and we couldn’t be more appreciative.We will be referring them to any family or friends who are next to move.
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August 2023 by R H
We dealt with Craig, Tim and Kelly. Incredible team. They helped lesson the stress of moving. Great experience.
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August 2023 by Mark Edits
Absolutely terrible company to work for, unorganized, they barely train you, they work you like a slave and give 30 min lunch if you’re in the warehouse. The manager Mark Anthony Brown is very disrespectful and the work and how things are done at Palmer is not worth the money find something better.
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August 2023 by Eric Macuga
Excellent service all around. Kelly was helpful, patient, and flexible throughout the months-long preparation leading to my cross-country move.The moving/packing team both at my previous, and new location were timely, friendly, and courteous.Overall great experience. Thank you Kelly and the Palmer team for your outstanding customer service!
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August 2023 by Cathy Mestdagh
Our moving experience was nothing short of amazing and perfect! We moved our mother from her home to a condo and the staff had expertise in assembly, placement and honestly, even good recommendations for placement/design and layout. They had absolute exact memory of every item and where they were placed in original home in order to help w the placement in new home. Items were packed perfectly and secured. They went 1000% over and beyond!!!
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August 2023 by Rachel Wobig
I moved from Miami to Detroit with Palmer. They delivered my things on the day promised and nothing was broken or lost. Everyone was professional and courteous. I'm very impressed and I plan to use them again for my next move.
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July 2023 by Laura Scott
Very reliable, prompt, and made moving as smooth and easy as possible! Great communication and thorough. Would highly recommend!!
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June 2023 by Robin Ellis
Great Crew, very prompt and well mannered. Isaac lead the delivery crew and managed the project wonderfully! Can't wait for the next project.
