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November 2023 by D J
Needed a replacement for a newer model car. Affordable. They were a bit backed up so it took a couple days to get the part but they told me that ahead of time. Would go back again.
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November 2023 by Tarren Fair
Great service and great pricesIf you need a part they have it
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October 2023 by Jordan P
Very friendly and helpful people! We needed a fender and the professional staff disassembled it in a timely manner. Highly recommend this place 10/10
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October 2023 by Antoine Jones
Excellent customer service. Matt was very helpful and very welcoming. He was able to send to me while manning the phone calls. Looks as if he was doing a wonderful job with management. I will definitely be back to receive the level of customer service Matt provided.
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September 2023 by Tonya Mathews
So, I pass this place quite frequently! If you’re taking Grosebeck for your commute, you simply can’t miss it! I called about a week ago inquiring about a part that I need desperately for my car, spoke to a Matt on the phone. Came in there today, to purchase the part that I inquired about. Coincidentally, Matt was the one who serviced me! He told me that it would take a day or two to have the part ready! Literally an hour, and half later I received a call saying that they had the part ready for me to pick up! Thank you so much Matt, for such the prompt, and professional service that I was provided! 10/10 would absolutely recommend, if you’re looking for auto parts, this is where you wanna go!
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September 2023 by Sal Hummer
They have the best prices on used parts. The staff was very helpful. I save thousands of dollars purchasing used parts I'm very happy for the service and the parts that I received
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September 2023 by Katherine Yancy
Matt was very patient with me & my daughter. He made sure we satisfied with the parts. I recommend this location and ask for Matt!
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September 2023 by Tony Saunders
Great service , competent, reliable , courtesy and extremely flexible and a great place to do business
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August 2023 by Satyra Johnson
EXCELLENT CUSTOMER SERVICE!!!I was having trouble locating a door for my Honda Accord and Matt Green helped me locate it. He gave me a print out listing the price and where I could find the door. Thank goodness he gave me the listed price because when I went to purchase the door, they tried to charge me $50.00 more than the listed price. Thank you Matt for saving me Time and Money!
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August 2023 by Darryle Harris
M97 is the place to go for affordable used cars. Marcus, fully assisted with the purchase of our new vehicle, from a reasonable down payment to dealing with the banks getting the best possible interest rate. Top choice for buying a used vehicle.
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August 2023 by Rachael Perez
08/5/23 ok i called m97 in warren looking for a spare tire and rim for my truck was told that they had what i needed gave me a price told them i would be there within the hour to purchase when i got there the guy told me that he forgot that his yard people were backup and would not be able to get it for me today because they would have to take it off that i could go look around if i find one already off he would sell me that one so i look around for about 15 mins told him i seen a few of them on a couple trucks would have took 5 mins to get it for me but he chose to act like it was impossible to get it today after i took the time to drive up there and I was a paying customer . just was very unprofessional ..............
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August 2023 by Ren Jay
Great service! Very friendly, welcoming and professional! Leanna was awesome when I called as well as in-person.
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August 2023 by Albert J.
Where do I start? I'm a collision shop and I've been in business for over 20 years and I have never ever been treated so bad by a junkyard..... when I say their service is so terrible I emphasize how bad the service is..... they lie, they steal, and they have no good customer service.... When I talk to the manager, Matt, I cannot believe M97 salvage yard. Let this man be the face of their business with no integrity., and not a spec a good customer service... I am a collision shop, over 20 years of experience I paid money upfront $1600 and when I came to pick up the parts the parts they try to give me was water damage electrical parts... they told me we cannot give you your money back. You got to take the water damage Parts and put the customer life at risk.... Now this is the manager I'm talking about Matt.... I could not believe it.... He would not help me resolve the issue. He just told me take it or leave it. We're not giving you your money back.... I would not recommend this yard to anyone... so really beware of M 97 and Michigan on Groesbeck.... it's been four days since Matt told me that the owner will call me, what a joke, and I'm still waiting on them to call me back. So sad.... The state of Michigan need to shut them down......
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July 2023 by Maribelle Garcia
We did our research before purchasing our vehicle here. Marcus was very friendly and Honest. He kept us informed the whole time during our purchase. We definitely recommend M-97 for your future vehicle purchase. We love our Honda CVR.❤️ Thanks so much for making it so easy .
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July 2023 by Syed Hussain
Amazing customer service from all junkyards I have went to. Will be doing business with them more often
