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October 2023 by Teara Reid
WE NEED MORE BLACK OWNED BEAUTY SUPPLIES! The customer service here absolutely sucks. The way this place wouldn’t be in business without black women but yet it appears all the foreign employees turn their nose up towards us,SMH. I WILL NOT BE PATRONIZING this beauty supply! Until then ill keep purchasing from hair secret beauty supply in Oakland mall, shop with them they’re amazing!
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October 2023 by Chelsea Huesgen
This place is massive! Kind of difficult to find what you're looking for. I even asked for help and was directed to an aisle that didn't have the item I was looking for. Thankfully another customer helped me find it so I wasn't wandering around for awhile.
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September 2023 by Simone
This place is convenient and definitely has a variety of products but wondering if they experienced some type of theft recently because “owners” walk the store watching customers as they shop. Suggestion: if you’re going to watch people as they shop, at least make yourself friendly and speak.
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August 2023 by Luther B.
I would give 0 stars if it was allowed. I have tried on several occasions to contact Kelly Beauty for an order I placed online with them with no success. They will not respond to emails, phone calls or text messages. I placed an order for 8 bottles of the 8oz size of the Bonfi Natural Oil-Free Wig Shine, however when I received my order, it contained 8 bottles of the 8oz Via Natural Oil-Free Wig Shine a completely different product. The Bonfi was advertised on the website as available, and I had no idea the other product was available. I specifically placed the order for this product and the order confirmation stated that is what I ordered and paid for. All I want is the correct product sent and to return the incorrect product. Order kelly9650 Thank you, Luther! Shopping cart Product image Description Quantity Price Oil Free Wig Shine Spray | Bonfi Natural - 8 OZ8 Oil Free Wig Shine Spray | Bonfi Natural 8 OZ 8 $43.92Scroll for more items Cost summary Description Price Subtotal $43.92 Shipping $9.99 Total USD $53.91
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August 2023 by Callie M
Thank you for assisting me my visit. I love the large selection of clothing available.
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July 2023 by Pam Flood
Called in advance, was asked my name because competitors often call to price match, was told I could get a double pack of Milky hair which cost $79.99 and would give me 50% off. Once I got there was told the guy I spoke with was not there and told nobody gave me that information (so if the guy I spoke with was not there how would you know what was discussed) What upset me most is that the cashier kept trying to over talk me, that will be my first and last time in that store
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June 2023 by Santasha Hadley
I love the sales, the help when you got questions and it always clean in there. Thanks for the great shopping experience.
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June 2023 by Shannon Shaw
Where I travel for most of my ethic haircare needs. I always find what I need,usually clean and staff is helpful.
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May 2023 by Lumengo McGhee
I ve been going to the beauty supply store for a while never had a problem until recently I brought a wig I opened up the box and it was short I never put it on my head everything was intact. Someone else must have tried it on and left. Make up on the comb and I got blamed for something I did not do I wanted to return my wig to get a longer unit, but she blamed me for putting make up on it. Just be careful you guys. We spend our hard earned money, and we would like to get what we ask for at least I will order on line it’s is ridiculous
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May 2023 by Jaye R
Omg the worse experience I've had spending my money went to get lashes no signage as far as getting a number to be serviced wasn't aware you have to buy your lashes & pay for services prior to getting it done IN ANOTHER PART OF THE STORE so you have to stand in line for that & wasn't aware you HAVE TO KEEP YOUR RECEIPT or you won't be serviced & you lose your money! the only reason people go there & accept that craziness is because they don't know better!
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May 2023 by Majowl Keith
I live Downtown Detroit and I Drive All The Way To Vandyke And 11 1/2 Just To Shop There THE Store Has A Very Large Variety Of hair,Clothing, Wigs,Every Thing And I Love How There Wigs Are Buy One Get One Free I Highly recommend this Beauty Supply
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April 2023 by Ron Davis
When I need a quick change in my hair style. Kelly Beauty is that supply house that has everything you need. The sales associate is always on point and knowledgeable with just what a girl needs.
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April 2023 by Claudia Hall
Very GOOD place to shop they have everything you need For ALL HAIR products
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March 2023 by Yana Scott
Horrible service. They’re always rushing you to buy, but they never rush to help you. I bought an outfit it was too small (you’re not allowed to try outfits on in the store) I brought it back to them for an exchange not even a refund they said they cannot exchange after 24 hours. That’s a ridiculous policy. Just go to the one on 8mile. These people were terrible
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March 2023 by Shanika 313
I love my local beauty supply. If you don’t know about their loyalty card make sure u sign up for it!! I’ve seen sales on natural hair products from time to time. Wig selection is very large.
